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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Quick and easy order, reasonable price, material not exactly what expected
Measured sheet.
Sent details through.
Sheet arrived before date given.
Very happy
Really pleased with my purchase. It's a really good price, and the shape was customised to my design. Will be ordering again
Order was easy. However no provision for measurements in cms, only inches
We have a patio furniture set in a curve which have weather proof covers but they trap dog hair. To protect them we decided to get a set of covers made specially.
Once we put in the order we were contacted by a designer who queried the shape and measurements of the middle cushion. This was because it was a curve rather than a normal rectangle. I am most impressed with this diligence to get the order right and it gave us the impression they knew what they were doing!
My only advice is this - measure carefully and measure again and then again. The website design software is in inches. I've no idea why so convert cm/mm into inches via Google and use this. Once you've done this - go and measure again! Take your time and if necessary get someone else to check! We included the metric measurements as well on the reply to the designer just to be sure.
Anything unusual and the designer will contact you anyway. I liked the fact you could upload images as well as link to a brand of furniture. This was really good.
The covers are very well made from durable material and certainly shower proof. I cant fault them for construction. We will certainly use them again.
Products are above my expectations at the price they cost and were delivered quicker than expected. A thoroughly professional transaction
Product arrived a week ahead of time and has been made perfectly to the specification I supplied. Great communication all the way. Will definitely use again.
Thick, well sized. Will keep everything well contained and dry. Will use again.
I ordered 6 cushion covers, then found out that I had measured two of them wrong. Even though it was evening I chatted online with a lovely lady who changed the sizes immediately. Upon arrival I was extremely impressed by the quality of the covers and am intending on replacing all of my outdoor cushion covers using Covers and All. The covers arrived two days earlier than expected which was another bonus.
Can only order in feet no Metric option. Not sure why your review page wants 50 words
Easy to specify order requirements, to pay a reasonable price and receive prompt delivery. Thank you.
Easy to understand product specifications, availability and delivery options and to place order. Thank you.
Looking good so far. After years of flimsy covers that don't last through the winter, I think we have finally cracked it with Cover & All. It's a superb product.
I sent the exact measurements through, however in retrospect, I would have added a little on each measure to give more room when fitting, I also didn't take the seating cushions into account, so please do this, measure with your cushions on.
I had been liking for a cover for our picnic bench for a while before I discovered Coverandall. They are flexible to adopt the design, so I am really happy with the final product I received. I will definitely use it agains.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date
Hi Lesley, we regret the inconvenience caused. Upon reviewing the details, we found the cover as fabricated as per our standard process along with the leeway that we add. In case you have received the cover with sizing issues, we request you to raise a ticket from your Covers&all account and share real-time images measuring the cover with a tape measure. Please be assured that we will look into it promptly.