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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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We were delighted with the service, the blind was exactly as we hoped it would be, very prompt delivery, to be thoroughly recommended all round
Easy to use site, I look forward to receiving the final product, thank you
Covers are great, be careful with measurements. These are made in India and shipped. I had a nightmare with Indian call centre trying to agree sizes, then they wanted more money. Always speak to the Manager as he's the only one that understands.
The site is really easy to navigate and the way you csn customise the size and shapes is amazing. Really approve!
A professional buyer will always place these attributes in this order...
Quality first...excellent
Delivery... better than expected
Price.very good.
Easy company to deal with.
The BBQ cover I bought was a made to fit option.
The care and attention to detail was fantastic to make sure all the dimensions were correct was fantastic. Can't fault the Cover & All team. Top class.
Order arrived quickly, great quality products, would recommend Cover&All
The site was easy to navigate and order.
Company kept me informed of order progress and delivered in very good time...
I got the measurements incorrect they noticed and aske me to reconfirm. They also had me recheck extra details that i had missed
Could not rate covers & all high enough. Brilliant communication, price & service.
Just what I need to protect the pizza oven, but I would have liked it made to my measurements rather than extra material being added, especially when I advised which oven it was for.
Hi Lee, we regret the inconvenience caused. All our products are made with standard leeway for easy pull-in and pull-out. In case you wish to have the exact size, you may mention the same in the "Any Special Request for Us" option. Our team will check and fabricate your cover accordingly.
We're here to help you with any problems or questions you may have. The quickest way to reach us is typically by chatting with us directly from our website. You may also reply to this email; we aim to respond to every email within 6 hours.
From finding your site to ordering and to receiving our perfectly cut awning, everything was perfect.
No hesitation in recommending Cover & All to others.
Thanks again.
Curtains cut too big and not to my measurements. Disappointing really
Excellent quality product and fit measurements I gave perfectly.
Ordered custom-sized table covers. The quality of the material exceeded our expectations and the price was very reasonable. Definitely recommended.
Ordered a made to measure tarp and very impressed with the customer service and contact to make sure it was absolutely right. Not put it up as yet so haven't seen the product itself.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Roger, we want to express our sincere appreciation for taking the time to share your valuable feedback with us. We regret to hear that you have not been completely satisfied with the communication from our customer support team.
Thank you for praising our manager, we will make sure that your issues can be resolved as efficiently as possible from our end.
Also, there was a miscommunication on our end, which prevented us from informing you the exact calculation of the refund. We are committed to improving our customer service and refining our processes, and we have shared your feedback regarding the customer support team with our team to ensure that we avoid similar issues in the future.