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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Easy to measure, able to send photos of furniture. Very pleased with the product and service
Excellent Order Process. Easy to tailor the order to the exact size required and add on extras. The quality of the tarpaulin is excellent and it appears to be exceptionally well made. I would have given 5 stars but it was very crumpled when it arrived and heavily creased in every direction - I would normally have expected just packaging folds - but hope this won't compromise its lifespan as a waterproof cover.
After submitting the initial dimensions and a photo the cover & all people chatted with me to check they had the correct dimensions, asked some follow up questions and produced and delivered a perfectly fitting cover in good time. It was easy and they were extremely knowledgeable and professional.
I didn't seem to be given the opportunity to add the discount code: 15 CART.
Great service, just check you're sure what the material is - as it's more for outdoor furniture than indoor. (I simply wanted a nice soft grey cover for a bedwedge but didn't realise what I was ordering on here, so it's my fault.)
Outstanding quality of service and product though. Extremely well made. Looks like it's indescructable to be honest. Very good company.
Ordering experience was easy and seemed straightforward. Product arrived ahead of estimated delivery date. Haven't yet tried the seat covers as vehicle is in storage, however they look good and are what I was wanting.
From a personal perspective I found the process straightforward. There were three check-ins with me concerning dimensions but I came to realise this was about making sure the cover fitted. And when it arrived it did.
Orders are simple to place. And delivery is reasonably quick, considering they are bespoke covers.
Very easy website to navigate. Lots of options available
Made to measure is very good especially if you have non standard furniture
Great to chat to with queries and easy to order with clear instructions
Went through many iterations of design with the designer which increased my expectations that the cover was going to fit precisely... when it arrived it became apparent that it's huge - it seems by around 10% in most dimensions. Still it's pretty good value so I guess I shouldn't be too disappointed
Hi Andrew, as part of our dedication to offering world-class products, we conduct a Quality Check on all items before they are dispatched to verify that they are defect-free. It is regrettable that occasionally a flaw goes unnoticed, for which we sincerely apologize. We request you to raise a ticket from the Help and Support option available in your Covers&all account. Please be assured that we will look into it promptly.
Great produce that I know will keep our table dry no matter the weather
Very easy to use, we'll definitely be getting any future covers/curtains from here!
Order placed, arrived well within time slot, on arrival well packed and far exceeded expectations. Easy company to deal with. Will be buying from them again soon
I was really impressed with the design flexibility and follow-up drawings to check the almost an order. The finish product was exactly the specifications and delivered on time. Many thanks
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Dear Campsie, we apologize for the disappointment you have expressed regarding the material. Our records indicate that you selected the cover max material, which is made of PVC coated polyester and is suitable for moderate weather conditions. This material has a vinyl-like feel, and this information is clearly stated on our website. Additionally, we offer a free material sample kit on our website so that customers can choose the material that best suits their needs. Please refer to the following link for more information: https://www.coversandall.co.uk/swatch-kit-p. If you have any further concerns, please do not hesitate to contact our customer support team via phone or chat.