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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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GOOD INFO RE MAKING CORRECT CHOICE, EASY PAYMENT, REALLY PLEASED WITH DISCOUNT CODE WHICH MADE A GREAT PRICE
Received follow up query over size just to confirm. Cover delivered before due date and fitted perfectly, material seems high quality but time will tell!
Quick delivery and good quality, quick delivery and good quality, quick delivery and good quality
I was after bespoke cushion covers that I had tried for ages to find someone that could do it the job and finally found Covers & all. Highly delighted with end product.
Great product thats very competitively priced, coupled with great customer service. Sizes were double checked, extra dimensions were applied on request and the order was put on hold (my request) for a couple of weeks due to me not being able to take delivery on the estimated day. Cover is creased due to photo's being taken straight after unwrapping.
Good quality. Would recommend the extra eyelets as this helps secure to the pergola.
It was really easy to provide the dimensions for this custom cover, using their template for this type of application. Great quality work and great value.
The company likes to be curate and checks the measurements before going into production. I like this but it might be worth letting people know at point of order as I could have missed the email check.
They checked and double checked the first order, which is just as well, before it was sent out as it was made to measure. The second order (a car cover) was sent out without delay. Both fit perfectly but did take a little while to arrive. Worth the wait though
Easy to use site, made to measure excellent instructions to add measurements. Great product
Very good service and quality product and will use again. Have already recommended company to a friend who was also impressed by products
No email confirmation of order. Delivered ahead of schedule but there was no contact to say when it would be delivered.
Good service and prompt delivery. Thank you very much.
Lots of help on website and options to make sure you get exactly what you want
It took a while but we eventually did get the measurements right and agreed
I would have preferred a system whereby the diagrams you sent were interactive
Ie I could have adjusted your measurements on line in your diagrams
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members