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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Great bespoke cushion cover. This is the second time I have used them and will be doing so again when I have my next project.
I am really pleased with my bespoke cushion bags. They are well made and arrived in good time.
Good quality material and well made but the cover is too small so whilst with loads of effort it just about goes over the corners do not meet the corners of the table. I followed the instructions and allowed an extra couple of inches on the dimensions so I believe something must be going wrong during manufacturing process.
I've ordered covers twice now. Very happy both times.
I have recommended Covers & All to neighbours who also remark they are happy with their purchase.
What I was actually looking for were some cushion covers for an indoor sofa. As they only seem to offer ones for outdoor furniture that's what I ended up with. Our use case was to cover new foam cushions that the puppy had torn apart. The fact these are outdoor fabric means it should be tougher and stronger. The only downside was a limited colour choice but as they're under a throw it's not a real issue. Once I'd measured properly, ordering was easy and payment simple. Emails kept me informed of the progress at each step. When they arrived the covers fitted easily and they are just what we need to give the sofa another lease of life.
Was super easy to order even with a custom request and the item is perfect
Please double check your measurements. I sent the wrong measurements for the chairs, however I was so impressed with quality I will be reordering, this time with the correct measurements!
Easy to order. Payment system is slow to use though and no option to use paypal as advertised.
So easy to order online,and delivered within a few days.
The website was experiencing issues at my end and it took a while to place the order thanks for waiting a while.
Made to measure cover for log shed made to exactly the specified size and super quality A+++
Fab storage bags
Impressed with the quality and service!
Will be sure to order again
Felt confident in this company with their professional approach to the sale. Would recommend
Good website easy to enter measurements and other available options.
Detailed measurements meant the covers fit our furniture perfectly.
Very helpful, very polite, with good knowledge of their product
This is the second cover I have ordered and I am very pleased with the quality and quick delivery for bespoke products
The quality was a lot better than expected and it fit perfectly
Great people dedicated to making sure everything goes according to plan.
Ordered 1 item initially to test the product and so ordered another 5
Kept well informed before and after delivery.
Happy with the goods so will order additional covers.
Very good service from start to finish. Highly recommended.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date
Hi Nick, as part of our dedication to offering world-class products, we conduct a Quality Check on all items before they are dispatched to verify that they are defect-free. It is regrettable that occasionally a flaw goes unnoticed, for which we sincerely apologize. We request you to raise a ticket from the Help and Support option in your Covers&all account. Please be assured that we will look into it promptly.