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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Item easy to order and arrived promptly and kept informed for progress
A really simple website with good explanations on how to personalise the item you wish to purchase.
Very professional service, with clear and concise information.
I volunteer at a heritage railway. We don't have sufficient cover for all of our platform barrows and trolleys. I didn't want plastic covering so i looked up canvas tarpaulins and there you were.
The 5'x7' covers are big enough to drape over the sides and ends. I ordered green and their faded appearance is just perfect for what i wanted to achieve.
I wanted tan, not black. Black was sent and the order was not rectified.
All good so far! Easy to use website and great communication throughout
The site was easy to navigate (having no technical ability it was very straightforward.
Very simple and professional customisation and delivery.
The instructions for measurements were good & produced a satisfactory result. My only reservation with the covers, is that they are very creased & look as though they will stay that way, even after several weeks out in sun & rain. Otherwise, they are smart. Just hoping that they last a good time.
Excellent proofs were really good and provided peace of mind
I have bought several covers, that always tear, even ones that are described as heavy duty fabric. These made to measure covers are fantastic, very durable.
For the personalisation, the designers ensured contact each stp of the process ensuring measurements are exact and on point.
The end product was the BBQ cover of unique dimensions with a logo on front (the personaliation).
Fantastic service!
Fast delivery arrived quicker than stated. Cover seems sturdy and decent. Was expensive though.
Excellent service, easy to use site and product exactly as described
Was very helpful from purchase date to delivery day thank you cover's & all!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Ashley,
We apologize for any inconvenience you've experienced. Our records, as reflected in the order receipt, indicate that the item was indeed ordered in black and correctly delivered as specified. We acknowledge that your interaction with our customer support team may not have resulted in a satisfactory resolution. We understand that mistakes can occur, and we are committed to identifying the best possible solution for you. An email has been sent to you outlining the most viable resolution to address this issue. We appreciate your patience and understanding.
Thank you,