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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Waited about 1 week for delivery but wasn't in a rush to get item. Arrived packaged well, good product and fits snug over record player. Reasonably priced. Would recommend.
Very good service. I actually ordered the wrong type of cover, which they identified by asking for additional information that allowed them to make me the right cover for my furniture. All fitted perfectly thank you
As above I cant go through it again! That is all I can write.
Kept having to start measurements again as page problems.
Excellency service, provided with measurement and fits perfectly delivered quickly too. Will definitely use this company in the future
Easy to order and safely delivered. Was exactly as described.
Excellent product though delivery times a bit questionable
Its a shame it was not made in the UK, which is why we purchased.
Great product, super service and quick despatch, thanks
Easy to order online to you exact measurements. Option to have extras added to suit your requirements. Cannot fault the tracking updates and final delivery. Overall excellent service. Would definitely use again.
I needed a cover for my beer machine so I used the bespoke design service which was easy.
I did expect a long lead time due to the Corona Virus but my order took nearly 3 months and arrived 6 weeks after the original delivery date. I haven't had a chance to use my awnings yet due to the bad weather I originally wanted them for.
Excellent service and very good quality cover at a reasonable price
Quick delivery, good quality, easy to order and size
Purchase and delivery all good so now the question is will the quality meet the guarantee expectation of 5 Years
Both covers are superb quality and fit as required as had them custom made. The material is very high quality and have a weight to it though be careful as the wind got under mine and took the chairs and table with it half way across the lawn during the recent storm in Yorkshire.
Smooth process in getting my fire pit cover to the correct size
Fairly easy to navigate & in measurements I understand, feet & inches. Came very quickly
Fairly easy to navigate & in measurements I understand, feet & inches
It was a good product but a bit too light so it blows about.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Terry, Thank you for your feedback. We are pleased to hear that you are satisfied with the order process and delivery. As per your concern, we strive to provide quality products. Upon reviewing your order details, we see that you have chosen the toughest material for your product, which is highly durable and suitable for extreme weather conditions. Rest assured; the product will meet your requirements. If you have any concerns, you can utilize the "Help & Support" section in your account. Our team will be happy to assist you.