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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Needed some dust covers for my amps, which are very new and I wanted to keep them that way. The maker of the amps don't make dust covers for these models but do for others. The covers took some time to arrive but given they are custom made that is understandable. The quality is very good and they look very authentic with the makers logo on them. Overall I am very pleased with the outcome. Thanks.
Really pleased with the cover we purchased and the whole process. Kept regularly up to date with emails and they even asked me to double check the measurements and send in a photo of the item that was being covered to ensure it would fit. Excellent company would would definitely use again.
Fantastic cover for wicker garden box fits perfect highly recommend made really quickly and delivery good service ***** Star
Excellent website, easy to navigate and huge variety of choice. Particularly liked the customisable sizes and the ability to select optional extras (re-enforced edging and brass eyes). I've had the tarpaulins up on my gazebo for a few days now and can't speak highly enough about the quality of the materials and workmanship. I did submit an e mail query shortly after I placed the order and this was responded to by return. As an extra bonus, the items arrived sooner than expected and were very securely packaged. Great experience all round - would be happy to recommend
Easy to order custom sizes. If the quality and delivery experience is as described I will be a very happy customer
Received the cover and overall great communication and service thanks.
I was nervous about this as I saw some bad reviews after I ordered but I could not be happier with the service and the product. I ordered covers for a self converted camper van and they've finished it off beautifully! I made a mistake with the colour when ordering which I contacted customer services about on the web chat, they rectified the issue within 5 minutes and I received an an email confirming the change had been made soon after. They were a little late in delivery but again contacted customer services and they informed me to expect them in the next 10 days. 10 days later they arrived the quality is beyond my expectation, especially for the cost! Excellent service and value would definitely use them again
Order was delivered quickly and the cover fits well. It is more weighty than my previous cover. I was disappointed with the material used. It's a shiny black plastic looking material.
Hello Susan. Thank you for your rating and feedback. We are sorry if the cover's material did not turn out as expected.
Our covers are designed to offer maximum weather protection and durability, and we use the most appropriate materials to achieve this objective. We work very hard to keep the order process transparent and easy to follow. Each product page clearly lists the materials and their specifications. The material selected on your order is Cover Max which is 1000 Denier, PVC Coated Polyester. It is our most popular fabric. Note that PVC is a form of plastic and the colour you selected for your cover is black - we offer five other colour options for this material.
To physically check each of our materials, you can order our Free Swatch Kit on this page:
https://www.coversandall.co.uk/swatch-kit.html
We value your time and business. If you have additional comments or concerns, please feel welcome to write to us at feedback@coversandall.com.
Excellent service and very good quality, they arrived in good time and very well packaged
Very smooth and efficient thank you service. Will definitely use you again, when the need arises.
The product had a very bad smell and I disposed of it. It had a label/ tag warning that the product is harmful as it contain dangerous carcinogenic chemicals. This wasn't disclosed on the website before purchase.
Very pleased with both the quality of my clear tarps (they are robust) and the speed of the delivery. Impressive.
My kamado Kingdom cover was made to measure, and fits perfectly. I can't fault it - great quality, and a speedy turn-around. Thanks Covers&All
It was worth the wait. My outdoor ‘Chimnea' is now covered to protect it from the weather. The material looks like it will stand the test of time. It's a little baggy due to the excess that's been added, but overall, I'm impressed.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Tim. Thank you for the rating and feedback.
We package each product as securely as possible. Regrettably, sometimes damage occurs in transit due to improper handling. While this is outside our area of control, we will certainly share the feedback with the shipping carrier. If you still have the package, would it be possible for you to email it to us at feedback@coversandall.com?
We appreciate the opportunity to work with you. Thank you for choosing Coversandall.