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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I required a very specific cover to fit a home made cob oven and base. As it's not symmetrical, The covers and all team worked with me to make sure that the item would do what was required
The process of ordering was easy from start to finish. I was very pleased with the end product and it was delivered on time. The instructions were helpful In ensuring that the measurements were accurate. Overall it was a pleasant experience in dealing with this company.
Hey Zahida! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great product fast delivery and follow up. Would definitely use again.
Hey David! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
We were delighted with Cover & All in the way they kept us updated with our order.
Would definitely recommend them to our friends and family if they knew new covers for outside furniture.
Hey Anita! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy to contact and contact regarding specifications was very good too.
Hey Jillian! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Fits like a glove and fabulous quality #####################
Hey Robert! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Excellent service delivery not good, wrong address. My item was delivered to the wrong address and I have to collect it myself which wasn't ideal
Hey Frances! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I found the process of ordering the L shaped cover very trying. Sent measurements and photo, was asked to recheck,sent marked up photos, still no covers. Asked to cancel order, painful phone conversation with designer, trying to explain sizing
Cover itself is great but if I was ordering a complicated shape I'd wait till I had plenty of head space
Hey Emma! Thank you for the feedback. We sincerely apologize for any inconvenience that has been caused to you. To ensure we deliver the right product, we support effective prior communication. This sometimes requires double-checking measurements and details, especially for custom or complicated shapes, to get everything just right. We're glad to hear that the cover itself met your expectations. We’re always looking to improve our services, and your feedback helps us make those improvements. If you decide to order again in the future, we’ll do everything we can to make the process more straightforward. Please feel free to reach out with any further concerns or suggestions.
For years I have been trying to get outside covers for odd sized garden furniture and this was the answer.
Hey Peter! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I have received product before from covers and all and have been impressed by the quality
Hey Kim! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Product is better quality than I had expected, well informed on production schedule as I awaited delivery and great all round customer service.
Hey Louise! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Hey Ann! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Highly recommend and would buy again, shipping was very quick
Hey Jacqueline! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The staff are extremely helpful, professional, and knowledgeable and know their products very well. Highly recommended to anyone who needs any type of covers for upholstery. Materials used are high quality and the items are dispatched very quickly once made. Thanks again.
Hey Daniel! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Website very hard to use on mobile, however once ordered, delivery was pretty quick and the cover fits and works perfectly.
Hey Stephen! We're sorry to hear that you find our website cumbersome. Your feedback is important, and we want to address your concern we have forwarded that to our team. Thank you for bringing this to our attention.
Easy to buy, great customisation and good quality - order arrived quickly
Hey Martin! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The price of these covers are extremely respectable.
I will say that finish on the folds could be neater, however it does exactly what it is meant to do and very durable. I also didn't pay for the extras. Maybe if i did the edging would have been finished differently.
Hey Lewis! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Great
GreatGreatGreatGreatGreatGreatGreatGreatGreatGreatGreatGreatGreatGreatGreatGreatGreatGreat
Hey Edward! Thank you for the rating. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very good website - also the samples of covers to help you choose is very helpful
The attention to detail is above and beyond with the company contacting you by phone to discuss and double check any measurements they are unsure about to ensure your bespoke product is exactly to the size and material you need
Hey Kevin! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Good communication and a good product at a reasonable price
Dear Customer! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Andrew! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!