website thubmnail of Cover Anything

Cover AnythingReviews 490

2.4

From the business

The leading source for the most protective covers for cars, trucks, SUVs, vans, boats, pontoons, motorcycles, scooters and more!


coveranything.com
Fayetteville, AR, United States
How would you rate Cover Anything?
grey star
grey star
grey star
grey star
grey star

Cover Anything Reviews Summary

Cover Anything has a rating of 2.4 stars from 490 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Cover Anything most frequently mention customer service, year warranty and return shipping. Cover Anything ranks 41st among Auto Accessories sites.

service
56
value
55
shipping
52
returns
42
quality
54
This company does not typically respond to reviews

Instant Feedback

26,439 reviews
California
1 review
1 helpful vote
Follow Rich B.
Unfollow Rich B.
Send Message
Share Review
Report Review

Very poor quality
October 7, 2022

I purchased a boat cover from Cover Anything. It was their most expensive cover for over $1000. When I received it the quality was very poor. The cover material was very thin and the stitching was coming apart. I asked for a refund and they would not give me a refund.

Date of experience: October 7, 2022
Georgia
1 review
0 helpful votes
Follow Anthony C.
Unfollow Anthony C.
Send Message
Share Review
Report Review

Motorcycle Cover
September 29, 2022

I purchased the Weather Fit Platinum Motorcycle cover and it SUCKS. They sent me the wrong size initially and when I got the correct one it worked fine for 3 months and it states it has a 10 year warranty. My motorcycle is stored outside and PER the website this cover is WATERPROOF. It lasted about 90 days then it is no longer waterproof... not even water resistant. I initially emailed them my issues 2x and got NO response so I called and spoke to Summer who tried to tell me that they are water resistant not waterproof which I told her that is NOT what the website says. This is FALSE ADVERTISING and since I have not gotten any response I am contacting the Arkansas Attorney General and filing a complaint against the company. The felt liner since it is no longer waterproof has ruined my seat which I have sent them pictures. Save you money and spend it elsewhere this company does not stand behind its product, they falsely advertise and when you contact them they do not return your calls or emails.

Date of experience: September 29, 2022
Minnesota
1 review
1 helpful vote
Follow Jeremy D.
Unfollow Jeremy D.
Send Message
Share Review
Report Review

Ripped after 1st use - Wouod not recommend
September 24, 2022

Ripped after my first use, and is not waterproof as they state their covers are. I've contacted the warranty department, but no response. I would not recommend!

Date of experience: September 24, 2022
New York
1 review
0 helpful votes
Follow Linda K.
Unfollow Linda K.
Send Message
Share Review
Report Review

I ordered my cover for my 2012 Mustang, so nothing weird or out of the ordinary, on July 7th, and just got it today, Sept. 3rd. So, if you're wanting something for winter, order now!

Date of experience: September 3, 2022
Montana
1 review
1 helpful vote
Follow Travis M.
Unfollow Travis M.
Send Message
Share Review
Report Review

Only 2 years old, ripped from puddling, they blamed me and sent me a $5 patch. Not made for snow I guess.

Date of experience: August 31, 2022
Florida
1 review
2 helpful votes
Follow KB S.
Unfollow KB S.
Send Message
Share Review
Report Review

Pontoon Covers
August 29, 2022

Don't fall for all the positive reviews. There is a good reason why you can't leave a review on their website. I believe now most that are on there are fake. Don't expect anything close to custom or semi custom fit. Very generic fit and not as good as some that advertise generic fit covers and you will pay twice the price. Two of the cheap plastic buckles broke within first week. Two others won't stay snapped. It will take 5 or 6 poles to keep water from pooling up, not (1) as shown in pic. But they only have (1) reinforced location for a pole on this 24' cover. Go figure. I contacted them about the issues but response was not helpful. Look elsewhere if you want anything close to a custom or semi custom cover.
KBS
Florida

Date of experience: August 29, 2022
Arizona
1 review
2 helpful votes
Follow William W.
Unfollow William W.
Send Message
Share Review
Report Review

In March 2021, I purchased one of their Shorefit covers for a boat with a supposed 12 year warranty. The cover didn't even last a year and half before it was dry rotted and ripping. The tear is at the top of the windshield. They asked for pictures of the cover installed and the tear, to which I sent them.

This was their response "The damage in the photos you provided are consistent with water damage, not a manufacturing defect. The warranty is effective from the date of the initial purchase and only one warranty claim may be submitted per original purchase. We take great pride in our covers and 99% of them withstand years of outdoor use with no issues. As such, your claim has been denied and we consider this case closed. Below we have included a link to our warranty terms for your reference.

Really? Water damage at the top of the windshield where water doesn't collect?

Don't waste your money with this company, their warranty means nothing!

Date of experience: August 22, 2022
Washington
1 review
1 helpful vote
Follow Dave E.
Unfollow Dave E.
Send Message
Share Review
Report Review

Junk. Rip-off paid for the best got the cheapest I think they are all the same. Absolutely nothing special

Date of experience: August 22, 2022
Canada
1 review
2 helpful votes
Follow Andrew S.
Unfollow Andrew S.
Send Message
Share Review
Report Review

Terrible Customer Service
August 1, 2022

Followed their cover finder by selecting my boat year, make and model and it selected the best choice for me. When the cover arrived, it doesn't fit properly, way to big width wise. Spoke to Customer Service via email and the response was "oh it's a great fit". Really? Worst cover I have ever had, and will Never recommend Cover Anything, in fact on boating forums I am an active member of, l will capitalize on any opportunity to sway people looking for a boat cover away from Cover Anything. Cannot do zero stars, so an over-generous 1 star.

Date of experience: August 1, 2022
Tennessee
2 reviews
1 helpful vote
Follow Eric K.
Unfollow Eric K.
Send Message
Share Review
Report Review

DO NOT PURCHASE -

Just bought a Tahoe 500 TF. That moment is awesome.

Purchased a Maroon cover to go with it from Cover Anything July 2022. It's rained, and the color bled onto my rear platform cushion. I called to see what to do. They said it happens and recommended a product to remove the stain. Ok I'll buy it and put in the work to see if I can get the stain out. Tried product but stain is locked in. So I called and spoke to Manager of Customer Service, she said she'd look into it. In the meantime I got estimates for replacement of cushion from manufacturer. She escalated concern to parent company and this is their response. It's not our problem. Read the fine print.

This is copied from her email.

"per our terms of use agreement on our website we can not pay to have your seat replaced..."
"Our instructions also discuss checking for colorfastness prior to using the cover. Furthermore I have talked to some people in the industry and tried to get more recommendations on products to clean the seat. Past what you and I talked about Magic eraser was the only other thing that came up."

I mean so I purchase a cover, company has quality issues and they don't back up their product.
But customer should have read all the fine print that says hey if our cover ruins your boat oh well.

That's crazy. DO NOT PURCHASE.

Loading...
Date of experience: July 27, 2022
Josh S. Cover Anything Rep
over a year old

Eric,

I'd like to clarify some points in your review. You contacted us and we immediately sent you a new cover in a different color. Futhermore, less than. 0002% of our covers ever have similar issues - typically caused by vinyl being cleaned with bleach, which removes the vinyls protective coatings and causes a reaction with any material placed on the vinyl. This could happen from a beach towel, lifejacket, or a boat cover. Marine vinyl should not be cleaned with bleach due to the damage it can cause to the vinyl itself and the reaction it can cause with materials that come into contact with the solution. We sell many thousands of boat covers and back up our products with replacement products when necessary, award-winning customer service, and the industry's longest warranties. If you have any more issues, please contact us at 888-854-5868 so we can assist you directly. Sincerely, CoverAnything.com.

Utah
1 review
2 helpful votes
Follow Jen R.
Unfollow Jen R.
Send Message
Share Review
Report Review

No full refund
July 25, 2022

I purchased 2 motorcycle cover for different bikes. I received 3 and they were all the same size despite 1 being ordered for a much larger bike. Like an honest person I sent 2 back and rather than just swapping them out for me they made me purchase a bigger one. I now see that this is because they don't give full refunds. I got $53 back on my $70 purchase plus had to go through all of the shipping hassles. I haven't heard back from anyone about this. Horrible service!

Date of experience: July 25, 2022
Florida
1 review
1 helpful vote
Follow Rick k.
Unfollow Rick k.
Send Message
Share Review
Report Review

Too Big
July 21, 2022

Ordered a Pontoon boat 1200D cover. It took 2 weeks to get, and they never sent any e-mails or ever contacted me. When i got the exact fit cover it was way too big for my boat. I called 3 times to get a refund and they sent a shipping label. I returned the cover and didn't hear anything for two weeks so i called again, and again. They said they were going to give me a refund, so i waited another week. Finally i got the refund and they refunded $204.95 out of $299.99. Don't know why they charged me $95 and never gave me a reason why they didn't give me a full refund. Do NOT buy from this company. Poor contact and they are deceiving.

Date of experience: July 21, 2022
North Carolina
1 review
0 helpful votes
Follow Kevin F.
Unfollow Kevin F.
Send Message
Share Review
Report Review

Warranty is Meaningless
July 11, 2022

In 2019, I purchased one of their 12 year boat covers. I recently uncovered the boat for the season and discovered the cover started tearing. It was clearly dry rotted. I submitted a claim, which was denied because of "significant water damage". What good is a 12 year warranty on a boat cover that should be designed to withstand rain and sunlight without deteriorating in less than 3 years?

Needless to say, I will not be ordering another product from this company again simply because of their bogus warranty they offer.

Date of experience: July 11, 2022
Canada
1 review
3 helpful votes
Follow Bill J.
Unfollow Bill J.
Send Message
Share Review
Report Review

Have ordered the best car cover they had did not last 10 months the gray top fabric fell off and the cover literally started to dissinagat on the car holes started as inlooked like it was falling apart as you looked at it complained was told that the warranty department would get back to me in in 10 to 14 working days called back after that told they where busy it would be done next week now one month later I have not been contacted my car has a $10,000 paint job on it herein sits and getting worse as I tell this holes have started in the cover will be get a hold of Hagerty insurance

+1
Date of experience: July 11, 2022
Illinois
1 review
3 helpful votes
Follow ERIC R.
Unfollow ERIC R.
Send Message
Share Review
Report Review

Dishonest Company
June 22, 2022

Order a boat cover from them using there website to get proper fitment. Cover I received didn't come close to fitting. Too short in length and it width. Send cover back and they will only give a partial refund stating the cover was stained. It got wet once after I had to pit it back on to take pictures for them. I dried it out in my garage and shipped it back. I guess that shows the quality of the cover seeing it get wet once and they say its stained. Terrible company. Been back and forth with them over the fitment issues since April 24. It's June 22nd now.

Date of experience: June 22, 2022
Utah
1 review
0 helpful votes
Follow Brian S.
Unfollow Brian S.
Send Message
Share Review
Report Review

Called to try and make return for cheaply made product. Was only offered a 50%refund and told to keep the products. The product is worthless and not usable for my needs, so keeping them serves no purpose. Most companies will provide a full refund but I guess coveranything won't. Also canceled another part of order I still haven't received. I will say the boat cover seems to be a quality product, but wondering if they'll actually cover the 12 year warranty if something happens. Guess we'll see. Use care when ordering from them.

Date of experience: June 10, 2022
Maine
1 review
0 helpful votes
Follow Matthew C.
Unfollow Matthew C.
Send Message
Share Review
Report Review

I was looking around for a boat cover and came across Cover Anything after trying some of the usual internet shopping options. I wish that the Cover Anything staff managed all customer service, everywhere. They answered the phone right off, they were knowledgeable and friendly. Once my order was placed, they also use a really good tracking system so that I knew when my boat cover would arrive. The boat cover is exactly what I expected and the price was very reasonable with a lengthy warrantee.

Date of experience: June 8, 2022
Illinois
1 review
2 helpful votes
Follow IAN P.
Unfollow IAN P.
Send Message
Share Review
Report Review

Extremely disappointed with this company. I researched before purchase if this product could be used in a mooring situation and was advised it could(CA deny this). Outside of a drawstring there is nothing to hold this onto the boat. The website has no information regarding mooring or on water applications nor does it say anywhere these covers are unsuitable for on water applications. The website says their covers are "designed to meet the rigorous challenges of marine environments". This implies they can be used on water unless all of their customers have amphibious trailering capability. Full disclosure I am in Chicago and didn't open the box until I was going to put it on the boat at the end of May. I purchased it in March so am outside their return window. I offered to pay a restocking fee. Still no willingness on their part to compromise. Given the reputation this Company claims- I'd have expected bit more flexibility in this situation. It's not a product that will do the Job and nothing on their website says clearly that this cover is not suitable for on water applications. Very misleading can't say if that is deliberate but nonetheless not the way a quality concern would operate. Bottom line I'm stuck with a cover I cant use and they don't think their reputation is worth more than the $300(less) restocking fee

Date of experience: June 6, 2022
Josh S. Cover Anything Rep
over a year old

Mr. P: Our pontoon boat covers are all designed for use on a trailer, however some of our customers do use them for mooring. The draw rope, straps, etc are all made for the cover to be used and secured on a trailer. Our agents are very clear about this and communicate this regularly to customers who inquire. We do not mislead on this, simply because it would result in product returns if we were not transparent how to use the cover correctly. A slight correction to your review is that you ordered your item on February 11 and requested to return the item on June 6. That is nearly 4 months of time that elapsed, well outside of our return period of 30 days. We are generally able to extend the return period to 45 or even 60 days, but 120 days from the date of purchase is not something we can offer. We stand proudly behind our products and strive to assist customers always, but reasonably within our policies, that allow us to offer top-notch products, amazing customer service, and competitive pricing. Sincerely, Josh S. (CoverAnything)

Virginia
1 review
1 helpful vote
Follow David W.
Unfollow David W.
Send Message
Share Review
Report Review

Leaking Cover
May 28, 2022

Water leaking on the front right seams
When removing cover water has collected under the cover. No leaks found on the rest of the cover. Talked two times with customer support and didn't get any help with my problem. Never had the problem with other covers. Buyer beware.

Date of experience: May 28, 2022
North Carolina
1 review
1 helpful vote
Follow B. A.
Unfollow B. A.
Send Message
Share Review
Report Review

Searched multiple suppliers of vehicle covers for my antique pick up truck. Settled for Coveranthing.com and found their advertised best outdoor cover for the vehicle with 10 year Warranty. So, first if you're going to buy anything from them, you'll have to chase around their site to find what that means. It's pro-rated and within 1 year you'll loose 30% of the value. When I tried to contact them, email from their server/website and multiple calls to be placed on hold for customer service which will hang up on you in 3 minutes so you can call again. Eventually, after multiple tries, I was able to get a human by going through the phone option for purchasing. By then, I was at 65% value of a cover that supposedly was their best (outside) which shredded in less than a year. Only offer is 65% replacement value or... a new purchase of a better custom cover for over $500. The first buy was such low quality that I would not throw more money at another product of theirs. I could have spent the $ on a $200 portable garage at Harbor Freight and it would have a complete replacement in that year. I currently use one of those for my lawnmowers going on two years and in great shape. Due to the impossibility of getting either a call back or email from Coveranything.com over months, I would not recommend their products unless you're just looking for a dust cover for your antique that's already in a garage.

Date of experience: May 23, 2022