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Extremely disappointed with this company. I researched before purchase if this product could be used in a mooring situation and was advised it could(CA deny this). Outside of a drawstring there is nothing to hold this onto the boat. The website has no information regarding mooring or on water applications nor does it say anywhere these covers are unsuitable for on water applications. The website says their covers are "designed to meet the rigorous challenges of marine environments". This implies they can be used on water unless all of their customers have amphibious trailering capability. Full disclosure I am in Chicago and didn't open the box until I was going to put it on the boat at the end of May. I purchased it in March so am outside their return window. I offered to pay a restocking fee. Still no willingness on their part to compromise. Given the reputation this Company claims- I'd have expected bit more flexibility in this situation. It's not a product that will do the Job and nothing on their website says clearly that this cover is not suitable for on water applications. Very misleading can't say if that is deliberate but nonetheless not the way a quality concern would operate. Bottom line I'm stuck with a cover I cant use and they don't think their reputation is worth more than the $300(less) restocking fee
Tip for consumers:
DO NOT PURCHASE FOR ON WATER MOORED BOATS
Ian P.'s review of Cover Anything earned 2 Very Helpful votes
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We had the cover 1 month it had already ripped in two places. We reach out to get it replaced and...
Boat Cover did not fit below bump Rails (ie. Gunnies), covering just the top portion of the boat....
Mr. P: Our pontoon boat covers are all designed for use on a trailer, however some of our customers do use them for mooring. The draw rope, straps, etc are all made for the cover to be used and secured on a trailer. Our agents are very clear about this and communicate this regularly to customers who inquire. We do not mislead on this, simply because it would result in product returns if we were not transparent how to use the cover correctly. A slight correction to your review is that you ordered your item on February 11 and requested to return the item on June 6. That is nearly 4 months of time that elapsed, well outside of our return period of 30 days. We are generally able to extend the return period to 45 or even 60 days, but 120 days from the date of purchase is not something we can offer. We stand proudly behind our products and strive to assist customers always, but reasonably within our policies, that allow us to offer top-notch products, amazing customer service, and competitive pricing. Sincerely, Josh S. (CoverAnything)