William W.

In March 2021, I purchased one of their Shorefit covers for a boat with a supposed 12 year warranty. The cover didn't even last a year and half before it was dry rotted and ripping. The tear is at the top of the windshield. They asked for pictures of the cover installed and the tear, to which I sent them.

This was their response "The damage in the photos you provided are consistent with water damage, not a manufacturing defect. The warranty is effective from the date of the initial purchase and only one warranty claim may be submitted per original purchase. We take great pride in our covers and 99% of them withstand years of outdoor use with no issues. As such, your claim has been denied and we consider this case closed. Below we have included a link to our warranty terms for your reference.

Really? Water damage at the top of the windshield where water doesn't collect?

Don't waste your money with this company, their warranty means nothing!