Country Holidays Inn & SuitesReviews 87

Alert it's a big SCAM, This is to inform you that on 10 August 2024, I Anjali Parihar signed an Agreement with Country Holiday Travels India Pvt Ltd,without proper study of agreement, because your rept Mr Mukesh has not given copy of said agreement. He told me that you have to pay agreement amt of Rs *******=00 ( Rs one lakh and eighty thousand only) in 18th installments but unfortunately he has done fraud with me and credited whole above amount in Company account as a LOAN against me from HDFC bank. Now HDFC bank asking me to deposit above amt with 16.17 Interest. On 11th August 24 and on words continouselly I requesting your rept pl cancelled my agreement,but neither your rept come my residence nor cancelled agreement. Please note that on 14th August 24 my husband Mr Aditya Singh has also requested to cancel my agreement. Sudenlly On 22nd August 24 I got a copy of agreement through mail. Since I have already objected/ rejected your services/agreement on 11th August 24 & intimated to your rept Mr Mukesh Mishra well with in time over phone, hence I hereby requested to please returned whole amount either to HDFC Bank or account no.immediately.

I have made a booking and got confirmation mail that these hotels are available and after confirmation I have book my flight they asked me for payment amc I have made my payment and after receiving payment they stop replying and after 2 days they are saying we don't have availability i already booked flight.
No answer they have fully fake company.
Please don't waste your money they are making fools.

I Tarun Bhaskar have availed CHIS membership (Id *******) and so far have been turned out a disappointment for me and my wife.
We have paid for the membership thinking it would make our trips hassle free and customer friendly but it turned out to be opposite of what I expected.
I would like to point out certain facts along with tainted methodology accepted and used by you. At first, I have been told that there will be no annual maintenance charges as per the resource person selling the policy at that time in the event and cross the clause written in the contract and we got persuaded by his assurance now when ever we confirm for a property to stay in the last year or in the present year we are always told that just has broken the association with various hotels that have been promised at the time of taking the policy and we are forced to stay into the properties that are being told by the company hence we could not utilise are membership and now we are bound to pay 3 years annual maintenance charge before going to our next trip and on our verbal communication we have been given a bait of recovering our Nights and then paying the annual maintenance charge and every time the resource person are trying to mend the company policies as per their convenience and the customer is at lost so we would like to discontinue our membership and would like to cancel to make our journey Hassle free because we have always been cheated by the company by giving wrong information and bounding the customers to pay what is not right if our policy is not being cancelled you would like to report the case into the consumer forum as this is just a way of the company to take our money and never for feeling the things it has been promising since. We are being forced to pay what we do not agree because there are no properties of just left that could be stayed so we want to cancel our membership and want a refund and discontinuation of the policy

This orgnisation cheats its members. They adopt several tricks as and when a booking is sought for. No one should go for its membership.

I feel this company as a real cheater. While selling the membership they have promised a lot. But whenever I tried to book the hotel either they don't have inventory or they do not cover that area. In fact they have promised to give some cupon as a compensation for some trip issue and it does not work at all. All future buyer kindly look in to the terms and conditions enforce buying. You don't get any complimentary breakfast, you have to pay 8000 rupees for annual maintenance in addition to the room fees.

CHIS makes false promises. On payment of Rs *******/ maintenance charges, we were assured 5 perks by Mr Mukesd Mishra, out of which 1 was 2 rooms accommodation from our membership at Istanbul. It was not given despite our initiating the process well in time. By their delayed tactics and denial at the last moment, we could not go and lost a lot of money. Mukesh could not even give one room in Delhi and made an excuse at the last moment. My complaints to customer care have not been resolved since 2 months. Pl do not fall into the trap of this FRAUD company and lose money like we have, Feel really cheated. Mr AShutosh Anand and Mr Nilakash Gupta, please resolve my complaints. I am Dr Kiran Kapoor and my membership No is *******.

I purchased the membership 4 years before but never get chance to use them due to covid, I asked them book the hotel for 2 nights then asked for amc, even after paying AMC, they said your asked location is inactive when I asked other options they said it is not available, after that I posted my exp on google review then kept calling me to remove the post, after I denied to delete the post then DEACTIVATED my membership. I complained about this police and customer court, looking for further justice. They are completely fraud company and gave you all fake promises, NO REAL HOTELs and Property.

I have had a very bad experience with Country Holidays Inn. I am fighting the case at the Consumer court for the last two years, just to return my membership fee. No one is responding to Court from this company. The Court has given judgment in my favor.
Please beware of this company.

I wish If I can give negative rating. I purchased membership 2 years ago, requested 8 times to book property available on their site but every time, property was not available and they asking to change the dates. They are just collecting money without giving service. I don't know how people can give 5 star rating as youtube is also full of this scammed company. I wish if I had review feedback on YouTube before buying membership.
Customer care called for the first time to remove one star rating, they don't care for customer pain even after paying 2 lakhs Rupee's

I have membership with CHIS and faced multiple issues since enrolled. Initially they charge customers in lacs and then every year Maintenanace charges which they keep increasing as per their will. In corona everything was stopped and now after 3 years also they are taking booking only for maximum 4-6 locations (domestic only) and on most of the occasions refused to book hotel with excuse of un-availability. From past 6 years I have only availed their facilities 3-4 times but they need maintenance every year ir-respective of the fact that customer is not using so many nights. The company has completely failed to serve on the promises made to customers. Their entire focus is to take the membership fee from customer in advance and then maintenance every year. In terms of services they don't have more than 5-6 hotels and that too are not booked with reason of un-availability.
You will never receive call back for your queries in fact have to call them multiple times and then have to face rude staff who are focused on collecting maintenance charges only. They don't care how much faculties customer is taking against that amount. Please stay away from such cheaters and save your money,
Membership number:- *******
Regards
*******955

Fraud of 1.4 lac
I m registered member of chis since 2018. They donot accept bookin either the don't have rooms available or dates whenever tried to book. They have cheated us and many others. When I asked them for reservation. They r demanding ******* as maintainance. Then only will accept bookin. During purchase of membership they gave us false promises. I want my refund back. Don't want to be a member of such fraud company.

Mr Abhishek from country Holidays Inn and Resorts has assured to fulfill company's commitments so i am giving the company a chance to improve its rating

I am Ankur Gupta. Me and My Wife purchased a subscription from country holidays inn and suits.

My Customer ID is CHISDLS******* assigned on 15th Feb 2021 we have taken this plan worth rs. 90,000/-

Initially they have given us a great offer with several benefits, but after registration we are not getting any services. Even they are not providing the bookings on request too. Only received complementary services for hotel stay rest all are expired due to non-availability of the services and support.

Even Initially Communicated that you have to pay AMC charges if you are consuming the yearly allotted days.

But now asking complete maintenance charges for all years and current year too on increased rates. Only after that we can use our services.

We have not used any of the facility for the company.

And now losing the complete package amount without using it.

Customer Care is also rude to us and not agree to accept any of our request.

Basically, we have lost our complete money.

Biggest scammers

Be aware of them
Their sales persons are fraud their reservation team is fraud

They will just make big promises and the moment you pay them, you will become their slave

They will make every effort to spoil your trip

Few of the sales person are saurabh, vijay chauhan

Be aware pf them

Somehow they are paying for their reviews to get the rating high

Even though the company's package were good and we were desirous of buying one, the manager - Vijay Chauhan was so ill-mannered and un aware about the company's packages that we had to drop out. He was totally uninterested and was working as if he was forced to stand there. We even asked the staff to provide us an alternative but he did not allow anyone to talk to us. Such an unprofessional and under qualified staff has completely ruined our experience with the company and permanently tarnished their image in our mind. Company should work to get these type of people out of the company who chase away potential customers because of their own weak personality.
Place - Jaipur Lalit on 30th January 2023.

It's a money collection group with no intention to provide any service they pitch at the time of selling their membership. Are you gonna be their next victim? Screenshot shared is one of the several instances..

I joined CHIS in July 2022 for Rs. 1,90,000/-. And in Dec22 I had my first trip with CHIS membership and Booked hotel for two days for which CHIS had to pay but didnt. So I had to pay myself as I was not allowed to leave the hotel without paying. Also, hotel staff told me that they were contacting CHIS for payment of my booking for two days, but CHIS didn't respond, so I had to pay the booking amount. Also, hotel staff told me that one of the CHIS customer service agents asked them to get payment from the guest, which was supposed to be refunded later, but it has been more than 40 days and I have been contacting CHIS customer service frequently, and still, no refund has been received. Every time I contact customer service, I am told to wait for 2–3 days, and the problem is still unresolved. They would talk rudely.
The worst experience I've ever had with any company. And I have filed a case against them.
Guys don't trust them.