Costco

In fact, this is a great opportunity to shop online and order whatever you need online. Costco is considered to be the one of the most demanded supermarkets and that's why it does a lot to develop its services digitally. Moreover, it's one of the cheapest! There will be no difficulties ordering stuff here. The conditions are kinda transparent, I like them.

I'm an executive Costco member since 1996. I've preached the gospel of Costco for years. This year I ordered a washer and dryer online. Costco delivered it, refused to install it, told me to call the store to fix the issue, then told me this was a waste of their time. They threw the unboxed washer and dryer back in their truck and left. This was after I returned home from a family outing 3 hours early because Costco threatened not to deliver at all if I didn't show up 3 hours before the confirmed delivery time because they 'had cancellations'. If you make the same mistake and purchase from Costco, you'll be treated the same with rude drivers leaving with your merchandise.

Had a lights on my car for a low tire pressure they checked the tire and told me that a need a new tire but they don't had it in stock. I went to different store and ordered the 2 front tires over 600 dls and when they were about to replace them I ask about the damage and they said that they could fix the old tire because it was still good.

I ordered now twice from costco.com and twice have been given false information about delivery. The first time the estimated delivery was 4 days and it took 3 weeks to get the product with no help from customer service. Recently ordered again reluctantly and was given a tracking number for my purchase and day of delivery, only to be updated that same day to a week later. The slight savings I received from this purchase over Amazon was not worth the guessing game as to when I was going to get it!

I had a membership for a year and cancelled it because the one I shopped at sold outdated food. I got food poisoning from eating one of their frozen pizzas. I turned them into the company that made the pizza and got my money back.

Bulk is fine for large families, but if it's just for a small household it doesn't do much good because the food will spoil faster. With the store I shopped at it was already expired when purchased.

Other Costco's I shopped at were pretty much the same. I bought a computer from them and it was a piece of junk that didn't last long. Cheap products for cheap prices.

I love Costco. I have been a member for many years and never had any kind of problems with them.

I do find that you have to watch yourself when your in a Costco or shopping on Costco.com because of the great selection of products and good deals you can easily find yourself with a big bill to pay.

A lot of Costco's Items are in bulk so you need to make sure you need a large amount of something before you buy it. Otherwise I think Costco is great.

BEWARE: Costco.com may try to scam you like it did me. I ordered the "Yamaha EZ-300 Bundle". I received just the Keyboard. Costco.com kept insisting for days that "The Keyboard Bundle" only included the Keyboard. That it did not include the stand, adapter and booklet like in the picture I posted here. You tell me what I ordered. I had to tell Customer Service, I was going to contact their CEO, Walter Craig Jelinek. Only then did they escalate it to a Tier 2. A Resolution Team would be contacting me. After a few more days they finally got back to me to say that they will be sending me "the bundle" and that the keyboard I had to be sent back. It's ridulous what Costco.com put me and my family through just trying to get what I ordered before my adult daughter's birthday. This was a gift for her. So beware Costco members don't let Costco.com Customer Service try to scam you. The topping on the cake is we pay a yearly membership for this aggravation. I have for over 30 years.

Worst experience ever with costco or any other on line retailer. Ordered & paid for a bed 4 weeks ago. Bed moved from Washington State to California (not towards New Jersey where I live) 22 days ago. It has now sat in California for 3 weeks with no movement and a lame excuse about it being the holidays. This has nothing to do with the holidays and everything to do with costco.com having no service level agreement with their vendor and a lack of interest in trying to expedite the shipping.

Costco deals with 3rd party vendors for delivery and installs. The 3rd party Core Logistics is disorganized and incompetent. Shame on Costco for dealing with this company. Our new gas stove was scheduled for delivery and install. They dropped it off but they know nothing about the install. After spending a good hour on the phone they can not install for weeks. This is crazy. I have stove just sitting here. Very disappointed in Costco for dealing with an inferior company.

I learned my lesson to not buy appliances from Costco. I purchased a dishwasher from Costco on 11/24. I was given a delivery date on 12/1 and install on 12/2. Delivery was 7 hours after time I was given with zero notice. Install company notified me morning of scheduled day that the installation date was being delayed one week due to a high number of orders. I called their customer service line and was offered $50 or I needed to find a plumber to complete the install. I had to make a decision on the spot and they didn't care about the lost time and inconvenience of me having to hire my own plumber to complete the install. Again, installation was to be included in the price. I was treated like a number and not a member! Buyer beware!

COSTCO, you know I love you! I must visit you at least twice a week rain or shine. But this, is a travesty! You raised the price of paper towels but yet there are fewer paper towels in the roll! I would've expected more transparency but, transparency and profit may not be compatible. Product went from 160 sheets to 140 sheets per roll (12.5% less) and there was a significant price increase - double whammy to the consumer.

This morning I dealt with two customer services representatives, they both insisted that there is nothing they can do to help me with the price adjustment, not until I demanded to talk to their manager or supervisor. The supervisor told me that she will take care of it. I asked her if James, her staff, can do the same to resolve the issue. She said she doesn't know why James did not do that in the first place. Customer Services representatives don't LIKE to help customers taking care their issues, then they should be in the business.

Have been buying tires from Costco for years. They scratched a black chrome wheel and are now denying it. Even after the tire service manager inspected my wheels with me before the work was done. He has since transferred to another store and recently been fired. Unbelievable. Consumer beware, if you value your car, go elsewhere. Both Monica Ramahlo and Jeremiah Sorensen who are leaders at the Katy Costco showed little concern with our problem. Brushed me off and never returned calls. If I could give a negative star I would.