Costco

Costco seems to do a great job of offering among the best prices you can find on mid to high quality products. Not the low quality junk you will frequently find at bargain stores like the notorious Walmart and others (might as well just throw your money away). This applies to their food products, household goods, linens, electronics, hardware, services, etc. Plus they stand behind their products, and if you aren't happy with them for whatever reason they will accept a return hassle free. No receipt needed, full packaging isn't required, and sometimes they will do a refund or exchange years later. Chances are you won't need to return a product, but it is nice to know that you can just in case. A top notch store, maybe even the best of its kind.

And the annual membership fee is well worth it! For a very low income family like mine we aren't wasting money on disposable garbage merchandise that costs more in the long run. So it is a smarter place to shop for everyone.

I just received some beautiful marino wool socks as a gift. They have the Kirkland Signature brand on the packaging. The packaging looked like the typical cardboard like wrap around to keep three or four socks together in a bundle but when I went to rip it open I discovered the entire thing was cased in a very thick hard plastic that required scissors to open! In 2022 almost 2023 this wasteful and excessive use of plastic is absolutely ridiculous and frankly should be a crime with all the alternatives available to these companies! And instead these companies get behind gaslighting citizens trying to blame us for carbon...which by the way is needed for this planets survival. Its so twisted and wrong. We need to start boycotting such hypocritical corporations

Aiden at the River Cree location takes pride in his job and was a huge help today!
He efficiently assisted us with boxing our items in a effective manner. The most efficient packing of goods I've been assisted with in over 2 months!
He really cares and fully thinks about what he's doing, excellent communication skills, while still respecting space during Covid times.
Very polite, professional and Charismatic!
Thank you for making our usual "stressful Costco trip" into a enjoyable one!
10/10 hope to see this pleasant stranger again on our next endeavour

CR

I returned a product on July 1st and haven't received my refund yet. And the customer service guys arnetta the supervisor yelling at me for asking why they are conveying contradicting information. Do not buy from their online

Appliance delivery lied that no one was home... and subsequently Costco verified they lied... I took off of work all day.I wasn't sleeping... house was empty...I sat out front waiting... we needed our refrigerator to move in... no reason for their horrible service.

Losing my confidence in Costco. I've had several disappointing experiences lately. They are not demanding quality customer service from their vendors like they used to. Currently, I cannot get resolution from Sparklets water system (purchased at costco). I returned the unit in 2 weeks, I keep getting calls saying my payment is past due. I've talked with 3 different reps who say everything is okay, then I get another call. Wait times for the phone exceed 35 minutes.

I Love Costco. Where else can you buy items that you know are priced only 15% over cost? That is Costo's business ethic. They are a union company with living wages, benefit packages, etc., so they respect their employees enough to do them right. They sell pretty much everything. The only down side is if you live alone, buying in such bulk isn't rational. So maybe you can just buy yourself a 50" LED smart TV! Seriously, there are a lot of good buys, plus you can stay out of the store altogether and enjoy frozen yogurt for a song.

NOT the great prices they used to have. Tried to add my student daughter who lives with me on another card and they wanted 2 bills under her name. All she has are e-bills (who gets regular mail these days?) and I pay the household bills anyway! Printed an email bill of her cell and after much fuss they finally gave her a membership card. Lousy attitude not to have an express land for few items... "we want you to buy more". Psshhh, how about I go to Walmart across the street then to buy less then 10 items at a better price?! Wont be renewing membership next year.

I m member since 10 months and not looking to renew it. Most items are over priced and quality is very poor. For example organic brown eggs, each week I get one or 2 eggs bad. What kind of supplier they have arrangement with. Is it acceptable. I have stopped buying eggs. Other items has similar issues. That's why wondering the stock for Costco is going up and up. They making money from memberships plus selling over priced poor quality items. Moreover staff is very rude and unprofessional. Checking on you as you are here to collect free items from them. 3 times card membership checking and then on the exit final checking your cart with receipt. I wouldn't recommend anyone to pay membership fees for this kind of attitude and service.

I have been a member since day one that you opened in garner. Bought 4 memberships because the sales rep made everything sound so good. Since Nov 17th opening day several items have increased by 3 to 4 dollars each. Can pepsi is 3 dollars less than diet pepsi. Pepsi is pepsi! Told a sales rep today and her comment was you can't get it cheaper anywhere else. The truth is 33 ozs of folgers coffee is 949. Food lion this week has the same for 799. Not teaching the sales reps correctly. I sure will not renew my cards again. Very disappointed

Personally, i love costco warehouses but their website leaves a bad taste in the mouth. I ordered 1800 dollar laptop and it came faulty out of the box. Ordered a return on website just to know that they wouldn't send me the ups label but would order pickup by ups which would not come for next 10 days, whereas on the ups tracking, it is consistently being put that package was not ready... meanwhile costco warehouse wouldn't take it back as it has a scheduled pickup and call to customer service results in an advice to wait only... ultimately succeeded in returning but have never faced such an issue with any of the online retailers... wouldn't dare to buy from there again.

On Nov. 17,2020, I ordered a chromebook and 3 year insurance. Est. Delivery was Nov. 19,2020. Checking the tracking from Nov. 20 to Nov. 30, ONLY a shipping label had been created! Now Dec. 4 with one online chat and 5 phone calls, the supervisor has said that the package was indeed lost and asked if I wanted a refund because the process of reorder and delivery can not be guaranteed for Christmas! Save yourself the hassle and spend a few extra dollars elsewhere! I can see why this company can offer good deals... they don't deliver what's promised and process a refund. Big deal!

The Wilsonville, Oregon Costco Optometry department and doctors are great in my opinion. My family has received fabulous service. They can get busy so sometimes you have to be patient and wait your turn, but the service I receive is always professional, helpful and courteous. The prices are very fair and the turn around time on glasses and contacts is short and timely with a courtesy call when ready for pick up. So much better than our old clinic and lens store/ dispensary