Developed in part with a grant from
the National Science Foundation
Review of Container Store

Container Store reviews

Is this your business?
6 reviews
75019
Tel: 888-266-8246

6 Reviews From Our Community

4 stars
3 stars
1 star
Service
0
Value
0
Shipping
0
Returns
0
Quality
0

All Reviews

lanef
107 reviews
252 helpful votes
10/7/18

I have a house of metro and interometro units carts and wardrobes. Fantastic customer service in the stores and equally online. My only complaint is shipping packing./packaging The items are often heavy and need more padded packaging on shelf corners (recyclable). My shelf carts are strong and have served me for years. My tv cart held my old big tube Tv 175lbs no issues, and now My new 50 inch flat (45lbs) is perfect on the cart and looks just as good.

larryd82
1 review
0 helpful votes
8/22/17

My delivery was from 5 to 8 whated 3 hours and no show . No call .disappointing now I know why amazon is killing them!

alexandrab25
1 review
0 helpful votes
12/21/15

I have ordered a metal piece for a storage unit. It has arrived with very deep cracks and chips. I have owned several of exactly the same units for over 7 years, moved with them 3 times and they don't have a single scratch on them.
The problem is that when we received the item, we did not have time to set it up for over 2 months, neither did we check it (it's solid metal, what could be wrong with it?).
So, when I eventually discovered all the defects, I did not have much hope, but I contacted the container store customer service anyway.
I told them about the problem and they sent me a brand-new item.
I have received the replacement fairly soon and I am very satisfied with it.
It makes me want to shop at the container store more.

anabellea
4 reviews
14 helpful votes
12/2/15

Love all their products

za1380
5 reviews
6 helpful votes
7/18/13

A piece of heaven on earth!

-Fun and easy to navigate website

-Click online and pick up at store

-Phone order option available

-Teacher Discount Program

-elfa! elfa!! elfa!!! Free Space Design!

-NAPO member discount

-Wanna be a POP star!? Find out more, and sign-up!!

-Friendly and knowledgeable employees

-Shipping available

-College Night

-Unique stocking stuffers

-Great organizational and travel tips!

-Check out what The Container Store Stand For!!!

-Happy 35th Birthday Container Store!!!!!

robb413
15 reviews
36 helpful votes
6/28/13

This is a really good store. When I lived back in Washington and first went into this place, it was kinda overwelming. My apartment was a mess and they really have everything you need. It's sad when you grow up and you feel all excited buying containers. I'm getting too old.

Customer Questions & Answers

Questions? Get answers from the Container Store staff and other customers.
Note: this is not for reviews - click here to write a review
Get notified about new answers to your questions.
Posting guidelines
Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

Did You Find This Page Useful?

Sites You Might Also Like

Business owners: What’s your side of the story?

Register now for free – get notified of new reviews, respond to consumer feedback, add new photos to your page and much more.

Manage your business
×
Have a question about
Container Store?
Post Review