Comfy Sandals

I ordered 3 pairs as already have a pair which are great. However wrong size sent in all 3 pairs. I have been trying to contact by email to arrange exchange or refund but no reply. Tried phoning number on site. It doesn't exist. At the end of my tether now. Would no longer recommend while they are still ignoring me. Very very poor customer service. I would love them to get in touch as the sandals are great just 2 sizes too small!

I bought two pairs during pandemic wore one pair of them to death, still wearing the second pair. Bought tow more to have waiting for that pair to wear out. They send the wrong size and I contacted them within 2 days ( June 5th) I have sent multiple emails, called the number listed ( it hangs up) and still no response. The product is great the customer service really stinks and all the while I get ad after ad asking me to buy Comfy Sandals.

If I could give it no stars I would! I purchased three pairs of shoes, 2 months I have still I never received them. I purchased through PAYPAL and finally was able to get my refund for non delivered shoes. DO NOT ORDER FROM THIS COMPANY THEY ARE A FARCE

I ordered my son some shoes through this company Comfy Shoes weeks ago. I sent them E Mails with no response, I got on there Facebook page sent a message,and nothing. I would not buy anything from this company the phone number they provided doesn't work either. I guess all I can do is try to find a phone number to the corporate office because I want my money back or the tennis shoes 7-10 day for delivery is a joke.

Their site sucks. Wife accidentally ordered 2 pairs. Wanted to return 1 pair. Dont buy from them. Cannot get ahold of anyone. Been trying all #s. No luck. Lady on recording sound british. Email forget it. Called all #s left messages. This has been two weeks plus. All i want is a return label and credit for 1 pair. Thats all im asking. Is that too difficult.

I bought a pair of Sandals from Comfy Sandals and never received my shoes. I emailed them several times and never got an answer back. Please do not purchase any thing from them. I believe they are a scam company.

Ordered these cute sandals back in July. Today is September 1 and I've never received the sandals even though I was charged for them a month ago. I wrote to them asking where my sandals were and got no response. I wrote to them asking for a refund and got no response. The tracking information showed they were coming from China but of course they will never arrive. Do not order anything from this company! Buyers beware!

I have several pairs of comfy sandals and I love them. I needed a new pair of sandals since I wore out a pair. I ordered a size 12 and received a size 6. The quality was no longer there too. I tried calling and that was worthless. I emailed 3 times with no response. I called my credit card company and now they are handling it. Comfy sandals has 30 days to respond to the bank, if they don't them I automatically receive my money back

Sandals arrived and they're too tight. Three times I emailed the address listed on their website and also called them three times and left voice messages. Not once did I get a response. A return authorization is required to send the sandals back. Thank goodness I bought through PayPal. I got my money refunded to my account almost immediately. I would still like to send the sandals back, but I guess I have to keep them now

I bought 2 pairs of their sandals and the sandals did not fit right. I wanted a refund, so I followed their instructions on how to get approval for the return. I emailed 3 times, and called and left a voice message and never heard back from the company. I tried to start a dispute via pay pal (my original form of payment)
Comfy sandals would not agree to send me a shipping label (per their refund instructions on their website, they would send a label with approval)
I looked into shipping the sandals back but the return address is in Canada, NOT in the US, so the shipping charges were going to cost 40.00 which obviously I will not pay.
They do not adhere to their own return policy ON THEIR WEBSITE.
Terrible customer service! I would not even give them 1 star. It also took 30 days to get my order

DO NOT BUY any of them! Ordered 2 pairs from ComfyFootgear. 1.Women's Orthotic Sandals for Bunions. The sandals offer no support and the adjustment strip on top is fake. 2.The other pair "Supportive sandals for women with bunion" are unwearable. Terrible quality shoes made of plastic. Both offering no support at all. Could not return them. Was offered $16 and for $4.95 shipping could order another pair and I tried that. Another mistake as these are of terrible quality as well, offer no support and are plastic, inside and out.
These shoes are not made for people who may want some foot support; total flat sole and no support. Website shows nice photographs but in reality these shoes are terrible. No representation in the US, just shipped from China.

I usually check companies out I am so sorry for not checking first. Placed order March 25 which is still in Buffalo since April 13. Don't return e-mail inquiries, customer service phone goes to a voice mail. Total scam

Really wish I had read the reviews prior to ordering these sandals. I ordered April 2021 and have not received my 4 pair of shoes despite my card being charged immediately. Additionally, I have sent several emails and left voice messages with NO response. The shipping link confirms that a label had been created but items not received at shipping facility. I have reached out to my bank for assistance in this matter. NEVER AGAIN. Extremely poor customer service.

After 2 1/2 months I finally receive the sandals I ordered. After reading other reviews I was afraid that if I did ever receive them they would be used or damaged. They arrived in a plain white shoe box with label made in China size 9. These shoes are size 10! Won't even bother trying to return to an unscrupulous company that took my money as soon as I ordered the shoes. I tried several times to contact company weeks by phone and email. No response. Phone line always busy. I will give these away as they don't fit me. Steer clear of this company and don't waste your time and your money. BTW shoes were as pictured and new. Might have been comfortable if they fit and they didn't bother to mail them until after I filed a dispute with PayPal!

I ordered a pair back in May, thought it would be great for summer, I never got them! The phone number on the site is bogus, the customer service email not responding, my next step is to contest that transaction and tell everyone not to buy this, it's fraud.

Made the mistake of placing an order and I'm still waiting for the shoes. Has been over six weeks with NO response to my emails and no one answers the phone number listed. Says the order shipped on 4/22 but it's supposedly in Buffalo, NY. Only a label has been created. Won't do this again.

Cute shoes, but you'll never get them or your money back. Everything they say on their site is a lie. (shoes packed and shipped immediately) Their shipping seems to originate in New York and stays there. I ordered on March 10, and my tracking has ceased to exist, but they have recently added shipping to my card. (It was originally free) No customer service.

Although supposedly in stock, my sandals took 2 months to arrive after ordering. I wear a 5 1/2 - 6 shoe and ordered a 6 to make sure they were extra roomy and comfortable, but they fit like a size 5. My toes fully hung over the side when walking. The toe divider was also incredibly uncomfortable. I'm throwing them in the trash.

After I wrote my most recent review on Comfy Sandals, my order finally arrived. Coincidence? I don't know. So although they apparently do exist in some form, the follow through remains absolutely horrible. They do not respond to multiple requests for a response of any kind and shoes take over two months to arrive. Quality is okay. Fit a bit loose with no way to tighten. I will wear, but are not my favorites by any stretch.