website thubmnail of Comfy Sandals
How would you rate Comfy Sandals?
grey star
grey star
grey star
grey star
grey star
New York
1 review
14 helpful votes
Follow Lourdes F.
Unfollow Lourdes F.
Send Message
Share Review
Report Review

STILL NO SANDALS
June 17, 2020

I am going to continue to write a BAD review until I receive my product. No customer service either. Its been now 3 months. And i will be here again letting my people now to beware and hear my cry NOT to order unless from these crooks unless you want to give your money away. I will write again next month to give you an update.

Date of experience: June 17, 2020
Canada
1 review
1 helpful vote
Follow Shaneel A.
Unfollow Shaneel A.
Send Message
Share Review
Report Review

So Comfortable!
January 28, 2019

I saw these being advertised and bought them for my mom who suffers from aurthuris in her knees. The sandals have a cushion sole and they make walking easy on your joints. She raves about them and they have become her go to whenever she steps out. Delivered in about 2 weeks!

Date of experience: January 28, 2019
Florida
1 review
0 helpful votes
Follow Lisa H.
Unfollow Lisa H.
Send Message
Share Review
Report Review

I never received 2 pairs of sandals that I ordered from them. No one returns my emails or texts. The phone number goes directly to voice mail. No return call. I can't track them. A label was made in Buffalo NY, but the sandals were never taken to the facility for shipping. That was March 30th. They took my money though. Looking for help to get my money back.

Date of experience: May 16, 2021
Louisiana
2 reviews
0 helpful votes
Follow Stephanie M.
Unfollow Stephanie M.
Send Message
Share Review
Report Review

I wish i had read the reviews 1st. They also operate on FB as chicandsandal. I ordered 2prs of sandals and right away my paypal was charged in what looks like Chinese writing. I became suspicious and looked at the reviews, which were horrible. I went back to the email and found the number to contact them about the order. Within 5 minutes of ordering, i sent an email to cancel. The email got kicked back as being invalid. I contacted paypal to dispute the charges, but they denied it, saying it didn't fit their criteria. I realized i was stuck. The shoes arrived today, they're cheap plastic and too small and uncomfortable. I chalk it up to a lesson learned to check the reviews 1st. What a waste of $50

Date of experience: August 6, 2021
Texas
1 review
0 helpful votes
Follow Lisa M.
Unfollow Lisa M.
Send Message
Share Review
Report Review

Rip off/Scam
April 11, 2021

Ordered shoes on Feb. 23... today is April 11 and I do not have shoes. I've emailed time after time and there is no working phone number. I paid $38 and of course the money was taken from my account at time of purchase. I've got my bank involved. I WILL get my money back.

Date of experience: April 11, 2021
Florida
1 review
0 helpful votes
Follow Nadavah M.
Unfollow Nadavah M.
Send Message
Share Review
Report Review

Can not contact
June 9, 2021

I ordered some sandals from Comfy Sandals on May 18,2012. As of today June 9,2021, I have not received my order. I have tried to track my order, but come up with nothing. Even Comfy Sandals has sent me an email with a link and tracking number.
I have emailed them several times but no response. I am very dissatisfied with this Company.
Nadavah McDonald
Also. I have tried to attach a screen shot of my purchase, but won't go through.

Date of experience: June 9, 2021
New York
1 review
3 helpful votes
Follow Anita S.
Unfollow Anita S.
Send Message
Share Review
Report Review

Where are my shoes
June 16, 2020

I ordered a pair of these shoes over a month ago and I haven't received my shoes yet. I constantly email them but they haven't responded. I don't know what to do because now I've asked for my money back.

Date of experience: June 16, 2020
Oregon
3 reviews
0 helpful votes
Follow I don't do facebook P.
Unfollow I don't do facebook P.
Send Message
Share Review
Report Review

Scammers
June 9, 2021

You order sandals but they don't deliver them and try to get you to order more. Then they bill your credit card. What a deal - for them. I ordered 2 pair, but not enough for them. They billed for 3. They really don't deserve a star - wanted to give them 1/4 or 1/2 as some of the sandals were attractive. But not worth it!

Date of experience: June 9, 2021
Virginia
2 reviews
0 helpful votes
Follow Susan C.
Unfollow Susan C.
Send Message
Share Review
Report Review

Do not buy from this company! Ordered sandals at the beginning of June and received them at the end of August - really too late to wear them much. As it turns out, I couldn't wear them anyway. The quality was so poor that the shoes scratched my feet.

Date of experience: September 30, 2020
Michigan
1 review
0 helpful votes
Follow Mary W.
Unfollow Mary W.
Send Message
Share Review
Report Review

Scam
May 18, 2021

I ordered a pair of sandals the beginning of April hoping to have these for Mother's Day. It is not the middle of may and still no sandals. The company had no problem charging my credit card. I have written them six times and still no response from them. I will never order from this company again a complete scam!

Date of experience: May 18, 2021
Massachusetts
1 review
1 helpful vote
Follow Erika B.
Unfollow Erika B.
Send Message
Share Review
Report Review

NEVER buy from this company. It has been one month since I paid for nothing. So far, the tracking says a shipping label has been generated by USPS and is waiting for the product to arrive in Buffalo, NY. This company is a hoax. Caveat emptor.

Date of experience: June 3, 2021
New Zealand
1 review
0 helpful votes
Follow Carol M.
Unfollow Carol M.
Send Message
Share Review
Report Review

Order
March 8, 2022

17th January I ordered sandals because I already have a pair from 2yrs ago which I love. It is now 9th March. No order or tracking number received yet money was taken out immediately. I have sent 7 emails with no reply to one. Extremely disappointed as I had no problem last time. Am wondering if they are still viable?

Date of experience: March 8, 2022
Montana
1 review
0 helpful votes
Follow Laura F.
Unfollow Laura F.
Send Message
Share Review
Report Review

I ordered a pair of men's fur shoes on January 12,2022 & rec'd a conformation email. I have been receiving a ton of emails since but no answers to my emails to *******@sandals.com & the phone no. They list is inoperable. Does anyone have any information on how to contact this company or do I just call my purchase price a donation to a scam website?
*******@gmail.com

Date of experience: February 10, 2022
Massachusetts
1 review
1 helpful vote
Follow SCARLET S.
Unfollow SCARLET S.
Send Message
Share Review
Report Review

I placed an order for 2 pairs of shoes ($56.98, plus shipping and USD exchange fee) with this company May 29th -2020 - It is now August 11,2020 and I still have not received my shoes. I have reached out many times to their customer services, have not received a response. After a number of emails, I received a tracking number that kept telling me The label has been printed they were awaiting the item, I believe they never received the item, as after 2 weeks the tracking number no longer existed back to square one. The summer is almost over and if I ever get this order the shoes will not longer be suitable for the weather. Don't take the chance of loosing your money too, this company is a total RIP OFF - Something should be done to get them off the internet - wonder just how many people they have done this too! I know I'm not the only one recently I see another review expressing the exact same problem dated 8/7/20. Buyer Beware

Date of experience: August 11, 2020
Tennessee
1 review
0 helpful votes
Follow Bridget E.
Unfollow Bridget E.
Send Message
Share Review
Report Review

Shoes do not last
January 25, 2022

At first these shoes are very comfortable but after a few months of wearing them they are falling apart. The first pair I bought did the same thing but I was hoping the second pair I bought would be different. They weren't. The soles are coming apart, a hole developed on one shoe and the inserts didn't last.

Date of experience: January 25, 2022
California
2 reviews
0 helpful votes
Follow Amy S.
Unfollow Amy S.
Send Message
Share Review
Report Review

Don't, just dont...
September 26, 2020

Made a purchase on July 11.2020.
Label was created on July 17,2020.
No shoes.
It's been 11 weeks.
Finally had to open a dispute with Paypal.
Got a response from the seller. Took about two or three days.
OMG, they had to audacity to say at the end of the email that their website CLEARLY states that "it may take 2-4 weeks for delivery of the most popular items."
Are you kidding me? They actually had a condescending tone in the Paypal response.
The number listed on their site does NOT work.
I emailed them a few times before contacting Paypal. No response.
Now, suddenly, I have a tracking number that states that my item is in transit.
ONLY USE PAYPAL if you dare to order from this company.
Ugh.
But better yet, just don't. Cause it WILL take MONTHS to get your items even though the label created came out of Nevada. (The first tracking page showed Las Vegas on July 30. Now the tracking shows Reno. WTF?)
SHADY SKETCHY COMPANY, y'all.
Don't, just don't...

Date of experience: September 26, 2020
Florida
1 review
0 helpful votes
Follow Joyce R.
Unfollow Joyce R.
Send Message
Share Review
Report Review

Run away
August 31, 2020

Run as fast as you can from this company. They're dishonest in every way and lie, lie, lie about everything. They won't respond to any inquiries about your order. You'll send them your money and you'll receive nothing!

Date of experience: August 31, 2020
Texas
1 review
0 helpful votes
Follow Teresa M.
Unfollow Teresa M.
Send Message
Share Review
Report Review

Dissatisfied Customer
October 6, 2021

I ordered 2pr of Sandals paying $68 back in May of this year. I wanted them for the Summer. It's now Oct and I still haven't received them. I have notified the company multiple times requesting the sandals or a refund. One person contacted me and said it was a logistical problem yet I receive an ad every day asking to buy more. I only want what I ordered or a refund which I am entitled too. Thank you. *******@gmail.com

Date of experience: October 6, 2021
Arizona
1 review
3 helpful votes
Follow Kasey M.
Unfollow Kasey M.
Send Message
Share Review
Report Review

Don't Order
July 1, 2020

I ordered Comfy Sandals in March and it's July and they have yet to arrive. If you need sandals for this summer do not order Comfy Sandals. They are shipped from China. The tracking number only indicates they have arrived at the airport in China

Date of experience: July 1, 2020
Florida
1 review
1 helpful vote
Follow C T.
Unfollow C T.
Send Message
Share Review
Report Review

Order was never received! I also can never get in contact with anyone! Can not get in touch by phone, there e-mail address does not seem to work! In 2 months I have never been able to get an answer from them! C Tennis

Date of experience: June 22, 2021

Overview

Comfy Sandals has a rating of 1.1 stars from 195 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Comfy Sandals most frequently mention customer service, credit card and several times. Comfy Sandals ranks 645th among Shoes sites.

service
84
value
63
shipping
77
returns
41
quality
48