Do not purchase here. I received order confirmation and shipping confirmation 2 months ago.
Still no delivery made and no way to contact them.
I ordered a pair of sandals and have not them after a month. If I had known they had this rating I could have saved my money.
They never sent them to me but charged me
I emailed tried to call and they do not reply
And the phone number disconnected
I loved the pair i got last year but i never received ones i ordered in march get no reponse when i email them and now tracking number is gone
Tracking label supposedly created almost 3 weeks ago. No activity since and they will not respond to inquiries.
Won't order again from this company. Saw an ad, thought the shoes looked very cute and comfortable, so I purchased two pair. I usually know not to purchase shoes online, but I decided to take a chance. Ordering process was easy. After ordering my email confirmation says the shoes will arrive in 4-6 weeks due to "high demand". I was a bit miffed at that because what takes that long to ship these days? I'm mean, seriously, we're in Amazon's world right? So I thought it was weird and I wasn't happy about waiting so long but I thought I'm stuck now so I'll wait it out. Received the package with 2 pairs of shoes today, and stamped all over the outside was Chinese writing. Well no wonder it takes so long, these things ship straight from China, which the website never indicated at all (the site says they're based in Canada). I was not happy about that bit of deception... but then discovered the shoe boxes inside the shipping bag where all squashed and damaged. I took photos before opening, but thankfully the shoes were not damaged. Tried them on, they fit, but aren't the most comfortable shoes. Cute, but not comfortable. Then I realized the "brand" of shoe is Siketu, printed on the inside sole. That bit of info is erased from the images on the Comfy Sandals website! I did a quick search online, and you can find this brand of shoes all over Amazon, and for way less money than I paid at the Comfy Shoes website! I'm very unsatisfied with the Comfy Shoes experience, and now I feel ripped off too. So they got me... no ones fault but my own. Based on reviews of the customer service at Comfy Shoes I'm going to skip trying to return these things... but lesson learned! No more buying shoes online.
Ordered over a month ago (May 29th)! Still not in hand! They DO NOT ship when paid!
They do not respond to Emails! No communication!
Ordered shoes a month ago. No shoes. Contact for Company is disconnected, no email reply. Have contacted credit card company and BBB. PURE SCAM
I've waiting over 3 months If I dont get my sandals this is fraud I will file a csam report to the BBB and I hope others will this is a big scam and ad should be taken off and investigated
SCAMMERS, THIEVES, and LYERS. Ordered in May never ever received no way to communicate! Yet they took my money out of my bank. REALLY
I STILL HAVE NOT RECEIVED MY ORDER NOR AN EXPLANATION AS TO WHY IT IS TAKING SO LONG. POOR CUSTOMER SERVICE
Overview
Comfy Sandals has a rating of 1.1 stars from 195 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Comfy Sandals most frequently mention customer service, credit card and several times. Comfy Sandals ranks 645th among Shoes sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members