Comfy Sandals

I ordered three pairs of sandals in October 2021 and still have not received my order and today is 12/17/2021. The only time I hear from them is when i email them and ask what is going on with my order i get an automated (email) respond, with the same sentence. However, just the lack of honest customer service. I asked for a full refund since I still have not received anything. I'm still waiting. I will keep you guys updated, till then. I give them NO stars. Had to put one to move foward.

I ordered 3 pairs as already have a pair which are great. However wrong size sent in all 3 pairs. I have been trying to contact by email to arrange exchange or refund but no reply. Tried phoning number on site. It doesn't exist. At the end of my tether now. Would no longer recommend while they are still ignoring me. Very very poor customer service. I would love them to get in touch as the sandals are great just 2 sizes too small!

I ordered 4 pair in First part of April 2021 have not received any of them. Tracking stopped with information stating shipper was sent to Buffalo NY. This is May 2021. They charged my credit card but delivered no shoes. I've emailed 2 times with no response only voicemail on their phone. They don't respond. I've logged a complaint with Paypal. 0 customer service. They send advertising emails every day asking me to order more shoes. I DON'T THINK SO! Buyer beware.

Really wish I had read the reviews prior to ordering these sandals. I ordered April 2021 and have not received my 4 pair of shoes despite my card being charged immediately. Additionally, I have sent several emails and left voice messages with NO response. The shipping link confirms that a label had been created but items not received at shipping facility. I have reached out to my bank for assistance in this matter. NEVER AGAIN. Extremely poor customer service.

I bought the Casual Comfort Wedge Sandals, very nice sandals but the bottoms feel slippery so I will attempt to return them, you CANNOT return if you have worn them! I also bought the thong sandals with the elastic strap. The bottoms are not slippery, they have a texture and the swede like inside keeps your feet from slipping. I have only worn once so I do not know how well they will hold up.

After I wrote my most recent review on Comfy Sandals, my order finally arrived. Coincidence? I don't know. So although they apparently do exist in some form, the follow through remains absolutely horrible. They do not respond to multiple requests for a response of any kind and shoes take over two months to arrive. Quality is okay. Fit a bit loose with no way to tighten. I will wear, but are not my favorites by any stretch.

I usually check companies out I am so sorry for not checking first. Placed order March 25 which is still in Buffalo since April 13. Don't return e-mail inquiries, customer service phone goes to a voice mail. Total scam

Cute shoes, but you'll never get them or your money back. Everything they say on their site is a lie. (shoes packed and shipped immediately) Their shipping seems to originate in New York and stays there. I ordered on March 10, and my tracking has ceased to exist, but they have recently added shipping to my card. (It was originally free) No customer service.

I have no issues with the sandals I bought. The product is good but the customer service is bad. It took us over two months to get my sandals and then they didn't fit. The company has an email and phone number but they will not contact you when you reach out. For that reason I will never buy from them again. I am stuck with shoes I can't send back and can't wear!

Sandals arrived and they're too tight. Three times I emailed the address listed on their website and also called them three times and left voice messages. Not once did I get a response. A return authorization is required to send the sandals back. Thank goodness I bought through PayPal. I got my money refunded to my account almost immediately. I would still like to send the sandals back, but I guess I have to keep them now

This company is so bad. I'm not sure how they have managed to stay in business. They finally shipped sandals after I wrote several emails to them and finally I disputed charge. Then sandals came and I made the mistake of withdrawing dispute. When sandal arrived they were huge and I've been trying to return them but they won't answer my email telling me how to return them. I know understand why reviews for this company is as bad as it is. Never again!

I ordered a pair of sandals on 21st Feb 22 - duly received an email advising they have been shipped on the 23rd Feb - credit card was debited in NZ Dollars on 21st February. The tracking number given continues to show NOT KNOWN.
I have written numerous emails and no-one responds - but they keep sending emails selling their shoes.
I now realise I should have checked these reviews before ordering - I have lost NZ$59 but thank goodness it is not $150!

I ordered my shoes over two months ago and I still haven't gotten them. Never again and I'll discourage others.

I have written at least 6 separate emails to customer service with my order number included, asking for a return address label because I couldn't even get these sandals on my feet! It's been over 2 months since I started emailing them and I have NEVER received any response. If I could have given them half a star instead of a 1, I would have. Don't waste your money on this company!

I bought a pair of Sandals from Comfy Sandals and never received my shoes. I emailed them several times and never got an answer back. Please do not purchase any thing from them. I believe they are a scam company.

DO NOT BUY FROM COMFY SANDALS! THEY ARE CRAP. THEY DON'T LOOK ANYTHING LIKE THE PICTURE. They aren't even comfortable. Took months to get the two pair. They are cheap plastic, poorly put together, came in a plastic bag rubber banded together. The worst $80 I've ever spent on shoes. They should be in a Dollar Store and I would still probably pass.Not a legit website! I would give them 0 stars if that were an option.

I bought two pairs during pandemic wore one pair of them to death, still wearing the second pair. Bought tow more to have waiting for that pair to wear out. They send the wrong size and I contacted them within 2 days ( June 5th) I have sent multiple emails, called the number listed ( it hangs up) and still no response. The product is great the customer service really stinks and all the while I get ad after ad asking me to buy Comfy Sandals.

I have purchased 3 pairs with no problems. They take a little longer to get here. I have worn them for 2 years. Get lots of compliments

Wish I could give no star. Ordered two pairs of sandals in April. It is August and have not been able to even get a response from seller. They simply steal your money.

I ordered two pairs of these sandals. I only received one (beige) pair and they had red and blue magic marker dots on the top side of the sandal straps. These dots are for marking the left and right and to line up the center strap. The bottoms of the sandals were worn and filthy! The quality is just awful and I can't get customer service to respond to the many emails I have sent. Please, for the love of God, don't order from this company!

Horrible Customer service, hard to get refund after recieving tracking and status not changing on tracking for two months. Never recieved items. Too difficult to get a hold of customer service and horrible response times to emails (if they respond at all) emailed three times before I got a generic response back that wasn't even helpful. No working contact phone number just a number that goes straight to a voicemail.

I love my company sandals but it takes them forever to arrive but but if they're made in Italy now I understand why

Their site sucks. Wife accidentally ordered 2 pairs. Wanted to return 1 pair. Dont buy from them. Cannot get ahold of anyone. Been trying all #s. No luck. Lady on recording sound british. Email forget it. Called all #s left messages. This has been two weeks plus. All i want is a return label and credit for 1 pair. Thats all im asking. Is that too difficult.