website thubmnail of Comfy Sandals
How would you rate Comfy Sandals?
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Georgia
1 review
0 helpful votes
Follow Carol L.
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These shoes were aweful. Poor quality. Cheap. And easily tear. Do not purchase from this company. I would give these shoes a negative but I had to give a 1

Date of experience: April 12, 2023
Australia
2 reviews
0 helpful votes
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Comfy sandals
June 20, 2022

I live in Australia I saw the dark blue slip on sandals online they took a while to come but they are worth every cent very comfortable and exactly the sandals that were advertised online I can't wait to wear them in summer

Date of experience: June 20, 2022
Louisiana
1 review
0 helpful votes
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Do Not Purchase
August 10, 2021

Ordered three pair of these adorable sandals. Need to exchange for larger size. The shoes do run small. I have called and emailed this company countless times to no avail. They will not respond. At this point I want a refund. Save yourself the trouble and DO NOT ORDER FROM THIS COMPANY!

Date of experience: August 10, 2021
Canada
1 review
1 helpful vote
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Comfortable and stylish!
January 28, 2019

Great pair of sandals! I ordered one in blue and it arrived on time. They fit nicely and is super comfortable. I also like the backstrap, the elastic is soft and stay nicely.
Basically, I think they are comfortable to walk in and it looks great.

Date of experience: January 28, 2019
Georgia
1 review
5 helpful votes
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Terrible shipping/customer service
June 27, 2021

Horrible Customer service, hard to get refund after recieving tracking and status not changing on tracking for two months. Never recieved items. Too difficult to get a hold of customer service and horrible response times to emails (if they respond at all) emailed three times before I got a generic response back that wasn't even helpful. No working contact phone number just a number that goes straight to a voicemail.

Date of experience: June 27, 2021
Florida
1 review
0 helpful votes
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I ordered two pairs of Comfy sandals that were charged to my credit card on March 25th. I received e-mail on April 2,2021 stating "All Items Shipped". On April 7th another e-mail saying a shipping label prepared and info sent to USPS. USPS awaiting item on April 1,2021. I have tried calling only to have the numbers "not a working number" and I have sent three e-mails. I have received no reply and at this point I don't expect to. I guess I'll just chalk this one up to a lesson learned. I hope this will save another person from falling for this same gimmick.

Date of experience: May 6, 2021
Alaska
1 review
8 helpful votes
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No Show Sandals
April 9, 2021

Same review as most on here. Ordered months ago, phoney shipping information, no show on the product, nothing credit card company can do. Do not order from these scam artists.

Date of experience: April 9, 2021
Illinois
1 review
0 helpful votes
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Scandal Sandals
May 5, 2021

DO NOT... I REPEAT DO NOT BUY FROM THIS WEBSITE. LIKE AT ALL... I wish I would've did more background research on this company and it would've saved my wallet some heartache... no show product, email page is fake and phone contact is not in service... very $#*!ty people in this world. All we want to do is give a go at what you advertise and you steal... petty and horrible. That hard up for money get a real legit job like the rest of us hard working people out here

Date of experience: May 5, 2021
North Carolina
1 review
0 helpful votes
Follow Joyce L.
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I bought the Casual Comfort Wedge Sandals, very nice sandals but the bottoms feel slippery so I will attempt to return them, you CANNOT return if you have worn them! I also bought the thong sandals with the elastic strap. The bottoms are not slippery, they have a texture and the swede like inside keeps your feet from slipping. I have only worn once so I do not know how well they will hold up.

Date of experience: May 18, 2022
Washington
1 review
0 helpful votes
Follow Elizabeth D.
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I should have checked this unethical company out before buying anything from them. Had I done that, I would've seen that they had an F rating with the BBB.

The sandals look nice, but they're crappy and made in China. They are NOT supportive or comfortable at all. In fact, I wore them today and almost twisted my ankle from the lack of support. I won't be wearing them again, because they belong in the garbage can. Don't waste your money,

Right after I ordered the Sandles, I wanted to change the color and tried to call them up, but their phone number was not a working number. I then sent them a text message and never got a response back from them. When I discovered that they had an F rating with the BBB, I realized that it was a scam.

I tried to put a stop-payment on my order, but since I used my debit card, I wasn't able to. They arrived within a couple of weeks in a thin, cheap plastic bag. There was no packing slip with it, so I didn't know how to return them. There was only a return address (no company name) on the plastic bag.

I looked up the address online and traced it to a run-down warehouse in New Jersey. I decided not to send them back for fear that they would deny receiving them, then I would be out of my money as well as the shoes.

Long story short, I disputed it with my bank, and they couldn't get the company to refund my money - so my bank was nice enough to give me a refund.

Do not buy these horrible sandals, or you will regret it. I also believe that all of their 5-star reviews online are FAKE!

Date of experience: July 11, 2022
Florida
1 review
1 helpful vote
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This Company charged my credit card right away. And the shoe's finally came after 2 month's. They are CHEAP PLASTIC GARBAGE.
And on top of all that; They keep sending me text message's, to order more shoes from them. Heck NO, never again.

Date of experience: July 4, 2021
Colorado
2 reviews
13 helpful votes
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Not only does this site not tell you how long it will take to get your order - they DO NOT answer emails, or give you answers on their 800 number. I tried tracking thru their site and for the first week - it would let me know the order was placed and in the process of being shipped. Then - it dropped off the face of the site and the tracking site. I'm still waiting. STAY AWAY AT ALL COSTS.

Date of experience: May 17, 2020
District of Columbia
1 review
0 helpful votes
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Customer service is basically non-existent. The purchase confirmation email said I would receive the sandals in 7-14 days and provided a tracking number. All the tracking number reported is that they had recorded my order but there was no actual tracking information. I sent inquiring emails twice and I all I got were standard replies about things taking longer than expected; I called and there's just an answering machine (of corse, no one ever called me back). Finally the sandals arrived after a month and a half. They look really cheap and I will return them. But to be able to return them I have to wait for Comfy Sandals to reply to my email and provide the return label, so fingers crossed they will reply before the 30-day limit for returns.
Bottom line: STAY AWAY FROM COMFY SANDALS

Date of experience: June 9, 2021
Florida
1 review
8 helpful votes
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I can only review the company and not the shoes. As many others have stated, this is not a reputable company. I ordered two pair of sandals in early February and here we are at the end of April and I still have nothing to show for the 78.00 dollars I obviously threw away! I really wanted the sandals but I want a refund of my money more! Based on the other reviews, I am not likely to get either! I agree with the other reviewers, DO NOT BUY FROM THIS COMPANY! You won't be satisfied in any way, if you do! COMPLETELY DISREPUTABLE! I added a photo of an empty floor, as I haven't received my shoes to take a picture of still!

Date of experience: April 29, 2020
New Mexico
1 review
8 helpful votes
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It took 4 months to receive my Sandals! Then the quality was terrible! Plus, so many restrictions to be able to return! It's just not possible! I would NEVER recommend this company! Thumbs down!

Date of experience: October 3, 2020
Rhode Island
2 reviews
0 helpful votes
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I ordered 2 months ago. Wrote to them several times to no avail. They do not even answer. Next step is to contact my credit card company for a refund and never order from this company again.

Date of experience: June 3, 2021
Illinois
1 review
0 helpful votes
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RIPPED OFF
May 20, 2021

Stay away from these people, tell anyone and everyone, Scammed got money constantly sending email to buy more. No customer service phone number directly to voice service. DO NOT BUY FROM THEM!
Bought a pair in March, cannot track it or speak to anyone about refund.

Date of experience: May 20, 2021
New Jersey
1 review
0 helpful votes
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No Customer Service
September 28, 2021

I placed an order for a size 8 sandal. It arrived however found it to be too tight. Tried to exchange for another size/refund with no luck after several attempts. Do not purchase from this vendor.

Date of experience: September 28, 2021
North Carolina
1 review
1 helpful vote
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This is the worse company for customer service. I placed an order on 5-26-2020 and I did not receive it until 8-26-2020. I attempted to contact them by phone and by email and I never received a response. I finally had to file a complaint with the Better Business Bureau. After 97 days, I finally received my sandals. This is the Better Business Bureau who helped me:

Better Business Bureau serving Central Ontario
903 - 30 Duke St. W.
Kitchener, ON N2H 3W5
*******@mwco.bbb.org
*******080

Date of experience: August 26, 2020
Nebraska
1 review
9 helpful votes
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DO NOT BUY FROM COMFY SANDALS! THEY ARE CRAP. THEY DON'T LOOK ANYTHING LIKE THE PICTURE. They aren't even comfortable. Took months to get the two pair. They are cheap plastic, poorly put together, came in a plastic bag rubber banded together. The worst $80 I've ever spent on shoes. They should be in a Dollar Store and I would still probably pass.Not a legit website! I would give them 0 stars if that were an option.

Date of experience: May 24, 2021

Overview

Comfy Sandals has a rating of 1.1 stars from 195 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Comfy Sandals most frequently mention customer service, credit card and several times. Comfy Sandals ranks 645th among Shoes sites.

service
84
value
63
shipping
77
returns
41
quality
48