Comcast

Internet is so bad in the town I live. I have cable hookup and in the evenings it always goes out because of how many people start using it, and isn't very dependable. Starting to go towards my local internet services. So not use, it wasn't worth it use before the charge increase, not worth it now.

Comacst agreed to a 1 year contract instead of 2 as our lease would end in 1 year. They still billed us for the remaining contract for 2 years after we turned in the equipment. Total scam. Ripoffs. They asked us for the name of the rep who offered a shorter contract. Yeah right like we would remember that. They ll tell u anything to get The $. We have since moved and have Verizion now. Its 1000% better. Faster internet, great customer service. Im getting ready to start a blog against Comcast and will continue it until we get our money back. They are thieves.

We sell Christmas trees every year and this last year we decided to get cable so we called comcast and payed for two months with equipment in jan 2020 i took back the equipment well its now september and we get a bill for hundreds of dollars saying we owe for the last 8 months and for the equipment i was on phone for over and hour getting the run around when finally the last guy goes " i dont know why they transferred you to me i cant help you. Your going to have to go to where you tured the stuff in at." well i did that this morning and they told me i have to find my orginal return receipt because they cant find it in the system so now i have to go through 8 months of past receipts to see if i can find it. Its by far the most worse company ivce had to deal with and taking to my friends and customers that come into my business and most of them have had same problem on top of the internet dropping all the time

Just stay away from Comcast,.
They are nothing but crooks.
I have a business account with Comcast in Gaithersburg, MD.
I just need internet service only because I have an IP Phones.
But they made me dump regular phone numbers. And I am paying for them without using them because I have IP Phones.

This company's customer service is almost impossible to get answers from unless you want to give them more business and money. I tried to call to discuss them refunding my payment they took after I had canceled service. This took 6 hours just to be able to talk to someone and when I finally did, I was told they couldn't help because anyone that could wasn't in the office or available.
I was told I would get a call back, and that was that. 4 minutes later, I was sent a text saying no further action was needed and the case had been closed. When your limited by the government and state to what services you can use it limits you to company's like this who just don't care. I will continue to pursue this issue and will be refunded.
I have attached their response and the billing after I had candled my service.

Whatever you DO DONOT waist your money pure garbage. I am constantly having to reset the modem everyday atleast twice a day. It took the Tech four days to get the system up it has yet to be running properly. AT&T is no better I left them and came to Comcast still looking.

I had trouble complete the Self Service Payment Kiosk at the store but Shoshane was quick to help me to complete the transaction. I thank Shoshane for her help but the staff young woman standing next to her was making a face laughing at my thanks to Shoshane. Please instruct the young woman not to make face expression to cheapen my sincere and honest thanks to Shoshane. It was unkind and meant-spirited.

They take money you do not agree to and harasses you to pay daily. You can not speak to a person. They rely on the computer to answer you questions which it can not answer every question and when they can't answer the question it hangs up on you

Where are the conspiracy theorists on Comcast? Come on guys, give me a good reason behind why this company is systematically attempting to stress people to death. There is no way their service can be this bad on accident. This has to be planned by skilled evil masterminds. Such a perfect example of a burning sh*t heap of ineptitude, bad design, diabolically unskilled customer service, & glitchy interfaces cannot just spontaneously occur. This is INTELLIGENT DESIGN.

Comcast definitely needs to fire most of the employees and get new ones. The only good thing I can say is that I did talk to 1 employee that was nice and helpful. 1 Man in Corporate that was very kind. The rest of them rude employees think it's funny to disconnect your call when you finally get through.The service is terrible. My internet service never has worked properly. 20 plus year customer and they do not value your loyalty. I should have dropped them many years ago. The guy who hooked it up was on a ladder by my window talking to himself saying "Well fu** me" because he had a little work to do. I was laughing at him. I swear he never fixed the problem with the wires. I was his last call of the day and he wanted to go home early. DO YOURSELVES A FAVOR AND FIND ANOTHER SERVICE. US CUSTOMERS DESERVE MUCH BETTER THAN A CRAPPY COMCAST/ XFINITY COMPANY. My rating for them is a big fat ZERO.

During pandemic my bill was paid every month, I needed assistance restoring my service due to the services being interrupted for past due balance(which was paid) and unreturned equipment(which was returned). My services was interrupted again and I was told due to the fact the equipment was not showing in their system I would have to pay the balance for the equipment(again which was returned) in order to restore my services, I asked if there was any help they could provide and I was told no I would have to pay for the equipment charge in order for my services to be restored. I have been a customer with Comcast for 4 years and I can't believe they treat their loyal customer this way. I would highly recommend that absolutely no one get Comcast for anything.

Lost both tv and internet for a month. Spent hours on the phone with Comcast 15 minutes minimum every time to leave messages for callback missed work for several attempts to fix and now no credit for interruptions in tv service as it's part of condo fee Comcast is so bad had them in FL and MA and both awful

I canceled the service for moving to a different location that doesn't accept their service. They increased my bill of my iPhone and iPad bc the wifi was canceled,. But they still charging for next two months/half to my bank bc I didn't canceled automatic payments. When I found out I call again and request a refund bc the service was canceled but still charging for the wifi and increased the bill for canceling. I was approved for refund 5 times, included my bank statement proof I was charged but never received my refund. At the end they didn't give any refund and besides that they scaled my request of refund to a list of terrorists. So don't lose your time requesting refund just make the complaint with the bank to cancel unauthorized transaction for a service was not received and don't deal with this kind of business. Amen.

Comcast had Aspen Utility come dig in my yard and pull some lines. Now I only have power to upper part of my house. Aspen came back out dug more holes to say they aren't responsible. So I have have one 120 coming into my house and they want me to believe it's my fault. I asked them to dig and look in the original area they had been digging and suddenly no one spoke English. So I have to run temp
Power until me and my family fight with these people to fix the things they have messed up! Stay away from COMCAST & ASPEN UTILITY!

Don't sign up for this service. You will definitely regret it! Once you do you have officially sold your soul. You can only email/ message problems or complaints. It is soooo over priced. You will be a slave. I hate this company. I promise you are better off without them. Pigeons are more reliable. I have been a customer since 2014. I am a small business in Maplewood. I own a salon and I am still trying to find a way out. I complain every time I have a chance to and after I am gone I will still protest this company. Onaji Hair Studio Springfield Ave Maplewood NJ..

So we recieve 50 to 75 calls aday from xfinity giving our business number to there customers for installation appointments.
We do not use them have no way to cobtact since you must have an account to call so from now on my staff has been told to set up bs appointments with the callers that way when they dont show up they will call pissed off and lose clients.
Thats right we will now be setting up fake appointments so they lose customers we are not there answering service and do not appreciate getting non stop calls every day all day and all night.