I have never been on this site before, & only came here today because of this company! Through Groupon I bought some photo fleece blankets for family members at a fraction of the cost and yet, though I made errors on 2 blankets, THEY generously offered to pay not only to reprint the blanket for me, but also COMPLETELY cover the FULL cost of it, AND pay all the shipping and handling too! So I kept the blanket I screwed up on, and for NO COST, a brand new blanket-shipping and handling and all they gave me in return! After the first screw up I offered to pay for the second one, but they declined and gave it to me for free AGAIN-including shipping and handling too! I don't know how they make any money being this gracious & generous and going SO ABOVE & BEYOND, but I can tell you they have won over our business permanently! And they were so fast about it too! Both in responding to my concerns, as well as sending out the product. And the product was gorgeous! They are just incredible on every aspect! I cannot say enough great things about them. I have never been treated so wonderfully by a business ever before! FANTASTIC ON EVERY ASPECT! OVER & ABOVE every time!
My mom in law just lost their pet otter. I sent collage.com pictures of him and put it on a blanket. I LOVE it! And so will she! THANK YOU!
Hi Jeralee, this is Shell with Collage.com. I'm so sorry for her loss. Thank you so very much for your kind words and for taking the time out of your day to share your experience! If there is anything we can help with in the future just let us know! I hope you have a wonderful day! :)
Do not, I repeat, DO NOT use this company if you are trying to order a gift for a specific date. I strongly suggest going with a more reputable company such as Shutterfly since Collage clearly can not handle the amount of business they've received for the holidays. I ordered from this company on 12/4 specifically because it stated that the expected delivery date was going to be the 15th whereas Shutterfly was honest in saything that they wouldn't be able to deliver it in time for Christmas. When the 15th rolled around not only had it not be delivered, it was still "printing". No one from the company had bothered to reach out to me, instead I've had to send multiple emails asking what happened and only then I found out that they had an issue with their pillow printer but that I should still receive my order by Christmas. Well, then there was an issue with delivery because although it was "shipped" on the 18th, it's been hanging out in North Carolina since (I live in New York). This was my main present for my boyfriend, so they effectively ruined our Christmas. I understand printing issues, I understand shipping issues (they had shipping issues with my other order as well. The package showed as delivered whereas it wasn't delivered for 2 more days.) what I'm most upset about is their lack of even trying to communicate with their customers. Order from them at your own risk.
Hi Diane, this is Shell with Collage.com. I'm so very sorry this happened! I'd love the chance to make this right for you. Please email me at support@collage.com and in the subject line please put "Attn: Shell Sitejabber" so I know it is you. I look forward to hearing from you and have a wonderful day!
All items I've purchased came out really great. Shipping was fast & the customer service was exceptional
I have now ordered puzzles, phone cases and a face mask. All top quality, all fast response, all super service. I'll be ordering more.
Hi Mary, this is Shell with Collage.com. I'm so very glad you love your orders! :) Thank you for taking the time to share your feedback. Have a wonderful day!
Came out beautiful, arrived a day early, soft. I really like it, was fun to design it and you guys did amazing thank you!
You guys did an amazing job and it was absolutely beautiful and i am going to be getting more mad thank you so much
I ordered the Printed Woven 60x80 blanket and put 78 pictures on it. It came out amazing! Ill def be purchasing other items from college.com
Hi Steven, this is Shell with Collage.com. I'm so very glad you love your woven blanket! :) If there's anything we can help you with in the future just let us know. Have a wonderful day!
We love the photo blankets and so does everybody we have given them to as a gift. I'm sure we will be ordering more as time goes on.
Hi Debi, this is Shell with Collage.com. I'm so very glad you love the photo blankets! If you ever need any help with your orders, please let us know. Have a wonderful evening and thank you again!
I ordered a photo blanket. They were super fast and got it that next week. Plus the quality was very good, very bright colors and photo looked great.
Hi Jenny, this is Shell with Collage.com. I'm so very glad you are enjoying the blanket! It brings me so much joy to read this, so thank you very much for taking the time to share this. :) Have a wonderful day!
We recieved this in the mail today, this thing would not keep your big toe warm, what a joke, will never order from this company again.
Hi Megan, this is Shell with Collage.com. I'm very sorry if you had a poor experience. If there is something we can help you with please contact us at support@collage.com with photos and a detailed description of the issue, and we will be happy to help. Have a wonderful day!
OMG ty very much it turned out the way I wanted it know I have my baby girl in my heart 24/7 and sleep with 24/7 now I know where to go now on for anything ty for everything u guy have done
I've read some negative reviews and I can say I have always experienced great results with Collage.
Give them a decent photo, decent resolution, say 300 PPI and they will print great canvases and photo blankets. They process and ship quickly usually via UPS. Wait for their special deals and discounts and you can't beat the price. Their customer support is excellent. I inadvertantly uploaded a poor quality image and of course was unhappy when i received the photo blanket. Although it was my fault they reprinted it using a good image i sent and they shipped it back to me immediately all at no charge. Stuff happens, they inadvertantly sent 2 canvases I ordered to me but had packaged someone elses prints. I called and explained what happened to support and they reprinted and shipped out my order immediately. Twice, once my fault, once theirs, things didn't go 100% but they took care of it. All in all i would recommend Collage 100%
I ordered three blankets from this company... all three blankets were suppose to have a different picture on each one... I got one I was happy with... but the second one was a duplicate of the first one so I contact the company and they redue it and I get it back and the blanket was the wrong kind it was to thin. So I contact them again and they promised me I would have it back by the 18th of December so the my daughter would have her Christmas gift so today being the 14th I still hadn't heard nothing so I email them and they oh I'm sorry but they don't think that it will make it to me before Christmas... I ordered these in November and now they are saying I won't get it till when ever... I'm so upset because they promised me that I would have it in time for Christmas!... this is bad business and I do not recommend ordering from this company especially someone like me that paid about three hundred to this company for three blankets... it is not worth the money or the stress. I recommend going to another company!
Hi Denise, this is Shell with Collage.com. First things first, I'm so very sorry that happened with your order! Unfortunately while I wish I could print this and deliver it myself, and I totally would, our printers just didn't deliver here and I'm so sorry. I'd love to make this right for you! Please contact me by emailing support@collage.com and put in the subject line "Attn: Shell Sitejabber" so that I may help you in any way I can.
Have a wonderful evening and I look forward to helping make this right. :)
I purchased a throw using a family photo. Quality of fabric just amazing. The picture came out better than I expected. I will use this company again.
My case is my favorite case i've actually ever had! They were very fat and easy with communication and would 10/10 recommend. Also very affordable.
I had a slow moment, & Shell from Michigan was such a blessing.
Helped me. I literally could not be more thankful!
Hi Kaitlin this is Shell with Collage.com. Aww you were a joy! :) Thank you so very much for your kind words and for taking the time out of your day to share your experience! If there is anything we can help with in the future just let us know! I hope you have a wonderful day! :)
Overview
Collage has a rating of 3.7 stars from 1,259 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Collage most frequently mention customer service, photo blanket and christmas gift. Collage ranks 3rd among Photo Printing sites.
- Visit Website
- Brighton, MI, United States
- Edit business info
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Elizabeth, this is Shell with Collage.com. Thank you for your ind words! We certainly appreciate the opportunity to fix the issues with the blankets. We look forward to working with you again in the future. If there is ever anything we can do please don't hesitate to ask. Have a wonderful evening!