I was at first worried but when I got it, it was amazing. Absolutely beautiful, amazingly soft and came early. Thanks.
I'm extremely pleased with my items. Excellent quality and workmanship on my pillow and blanket. Thank collage!
I ordered a plush Sherpa 50x60 blanket for my nanas 70th birthday and she loved it! I wanted to get her a gift that she would love and was meaningful to her. I thought of making a collage blanket for her but didnt know who to go through. I did some searching and came across collage.com I chose them because of their great reviews. Not only did the photos come out clear and perfect but the blanket is super soft too! I also ordered last minute (I was trying to collect all the photos I wanted to use) and didnt get around to ordering it til Monday the 5th when her party was the 10th! I called collage.com and left a voicemail asking if there was anyway they could expedite the whole process for me so I could receive it in time for the party. They called me right back that day & said they would try their best. I got an email the very next day saying my order was shipped and I received it Thursday the 8th. My nana opened my gift last and was in total awe of the blanket! She cried and laughed while looking at all the photos which included our entire family! Including wedding photos of her and my grandpa who passed away last year. She absolutely loved it! Everyone at the party was very impressed! I would definitely order from collage.com again!
Customer service is amazing and the pillow cover came out more beautiful than we expected. The quality of the printed images is amazing.
I bought a photo puzzle that was 500 pieces. My grandmother LOved it! Great quality. Will definitely purchase again!
I have ordered many personalized photo books from Collage and absolutely love them! Great quality and great service, a winning combination.
Hi Carol, this is Shell with Collage.com. Thank you so much for the nice words! I will share this with our team. Have a wonderful day, and thank you again!
Amazing doing business here got two wallets custom made for a gift and loved them! Really good buys really recommend them!
Hi Yumi, this is Shell with Collage.com. Thank you so very much for your kind words and for taking the time out of your day to share your experience! If there is anything we can help with in the future just let us know! I hope you have a wonderful day! :)
OMG, I don't even know where to start. I took advantage of the first time, 60% off deal. We have 5 adult children with families of their own and could not think of anything to send them for Christmas. Saw Collage.com run down through my newsfeed on Facebook and gave it a click to see what it was. Best click i ever clicked on. It took me 8 hours at the computer to put together the 5 blankets. Not because it was difficult, it took me long because i had to decide what photos i wanted. It walks you right through each step. At the end of my project i put in the coupon code and what read almost $650 dropped down to $295 including the shipping. I was elated. Never even had to leave the house to shop. These blankets are going to be a lifetime treasure for my kids. We all look for that unique gift that nobody else can give and boy did i find it. Thank you so much Collage.com for making this an easy, affordable and rememberable Christmas ever.
Just wanted to do an update... one of my daughter's had her blanket stolen off her front porch. I know this is the time of year that evil people are out there following UPS trucks so my advice to anyone reading this, send it early if its a Christmas gift next year and tell your recipient to tuck it away until Christmas. I am heartbroken because i don't have the money to replace it. Bummer!:(
One more update to my experience with Collage.com. I spoke with Leah the day after Christmas about the one blanket that never got to my daughter's home and let me just say that she's an angel. I cannot think of one other company that i have ever dealt with that has the customer service that Collage has. You guys are awesome. I have already spoke with other family members of mine and they have never heard of this company but they are sure going to check it out now. The quality of their products are awesome. Thanks again Collage. I love you guys
Hi Carol, this is Shell with Collage.com. This was so very wonderful to read! Thank you so very much for all of your kind words, and for taking the time to write this. I'm so very glad you like the coupons we offer! We've always got some kind of deal, so if you ever need help finding one in the future just let us know. Have a wonderful day and Merry Christmas to you! :)
I absolutely love the blankets that I have designed and am very satisfied with the service. Your product is made of great value and quality.
Annie did a wonderful job helping me with my order. She was on top of my needs and made it effortless for me. Awesome job!
Hi Chelsea, this is Shell with Collage.com. I'm so glad Annie was able to help you through your order! I hope you absolutely love your blankets. Have a wonderful day, and thank you again!
Very easy to order online. So happy when I received my package and I opened it and saw how nice it was. Thank you again.
Hi Lisa, this is Shell with Collage.com. Thank you very much for sharing this! I'm so glad you are enjoying it. Have a wonderful day!
I received my blanket and it is absolutely beautiful!
Pictures are very clear and beautiful. Next order being planned soon.
Can't even believe the quality and so greatful for the speedy last minute service. Beyond belief and I rarely comment
She was so very helpful in assisting me in placing an order of the photo plush blanket. She taken the worry from myself and I was at ease.
Hi Sheila, I'm so glad you had a great experience with us! Thank you for sharing, and have a wonderful day!
I put an order thru on 12.11 that I was unable to find. Thankfully Alaina was quickly able to locate it and confirm the scheduled arrival date. Whew!
Hi Trish, this is Shell with Collage.com. I'm so glad we were able to help you! Have a wonderful day and happy holidays to you! :)
Let me start off by saying my grandfather passed away yesterday at 2:40 PM. My mother purchased a blanket with a photo collage with all his photos with his family. She purchased this blanket for his funeral that's taking place on Sunday June 23rd. She receive the blanket but everything she wrote on the blanket was misspelled. We called Collage.com and asked for a supervisor or manager and the woman that picked up the phone said she was the supervisor which was very odd for a supervisor to be answering their customer service phone line right away. So I doubt that she was a supervisor or manager and probably did not want to get me a supervisor or manager. She was very snobby when I explained the situation and told her that this was for a funeral for my grandfather on Sunday. She said all she can offer me was to make a new blanket but I would not get it in time for the funeral. I told her the blank was going in his casket and that this was very important. She went on and on telling me how it's not their problem and not their fault and that she has offered me everything that she could and that if she sent me out a new blanket I will not get it in time. She also told me that she can order me one and we can keep it as a keepsake but that's not why we ordered the blanket in the first place. We ordered it to put it in his casket when the funeral was over. This is a very heartbreaking time for my family and for this to happen because this company does not look into the items that are purchased because they just do not care is really terrible. She never offered me a refund at all. I highly do not recommend this company to buy any sentimental items. BEWARE!
Hi Tia, this is Shell with Collage.com. It was me whom you spoke with on the phone actually. I want to first apologize if you were unhappy with your service. I do want to address the specific concerns you stated to clear up any misconception. As I said, I'm so incredibly sorry for your loss. I do understand that mistakes happen, and the blanket was created and ordered that way and was still misspelled in the project, and it's not possible for us to detect a misspelling when an item is created, which is why we added the review page to ask you to take a second look before submitting. The issue with personalized items from any place is that they aren't something we can take off the shelf and send, unfortunately, it's something that takes days to produce properly. That process cannot be rushed. I offered free overnight shipping once it was reprinted, but overnight has to be after it's done printing first. I also offered a free replacement, though it was ordered that way. We unfortunately can't offer a refund on something that was printed and arrived as it was made. However, like I said I would be happy to get a replacement to you free of charge after you make the changes to your project to correct the spelling before submitting the order. If you'd like I am happy to review it for you as well to verify it looks how you want it to look of course. :) Please also note, we're a small company so our managers all do in fact answer phone calls and live chats and emails. I assure you, if there was any possible way to get an edited version of your blanket to you in the couple of days you needed it, I would have happily without question. I am very sorry none of the solutions I proposed would work for you, as they are all that are possible to do. Please do send me a message or an email if you would like to discuss this further and I'm happy to help in any way I can. Have a wonderful day.
EVERY TIME, and I mean every time, I have needed to CHAT with someone at Collage.com, they arrive on-line almost immediately. Not only that, they've helped me with every problem I have had. There are a few kinks with the website that need to be worked out, I will admit, and some might quit and not deal with it. But, I've hung in there each and every time BECAUSE of their amazing customer service. The few things, I believe need to be worked out, they tell me are being worked on! The albums are easy to make too. Today I had "photo rage", but Jay calmed me down and I was happy again:-) I've been on chats with Jay, Alaina, Frank, Noelle, Jennifer, Heather, Derek... and more... they have ALL been superior! I purchased a Groupon a year ago (dare, I say over a year ago?) to make an album but I was just having the hardest time getting to it. I have lost out on so many Groupon's due to my procrastination problem (and, the time restraints with using them). I thought I lost this one too. Not so! They extended it twice for me! I will never use any other photo site but Collage.com! I appreciate their amazing customer service more than I can say. Other photo sites, that I will not name, wont extend any longer than an month. And, the reason why I needed the extension (from one particular site) was because I cant figure out how to make an album! With 100,000 photos on-line, I plan to make a lot more albums. Ive only made one (with Collage) and I love it... they are beautiful. Actually, when I received my finished product, I had a few issues with some texting being too small or too big. They let me redo it FOR FREE and I get to keep the first one (who does that!?). I am really impressed, as you can tell. Haha... and, am so happy to give my review about a company that deserves high kudos! Thank you once more for the AMAZING customer service at Collage.com! I won't go anywhere else... oh wait... I already said that!
Hi Debi, this is Shell with Collage.com. I'm so sorry you had trouble. Thank you so very much for your kind words about our company and our staff! We sure do love what we do, and appreciative customers like you really make our day! If there is anything we can ever help with please let us know and we are more than happy to assist you. Have a wonderful day!
Very happy with my order from collage.com! Gina with customer support was very quick to address my questions. I highly recommend this company.
I was having a little trouble ordering this blanket and I chatted with 2 of your gals---they were so helpful and so sweet.
Hi Carole, this is Shell with Collage.com. I'm so very glad we were able to help you! Have a wonderful day and thank you so much for your kind words. :)
Answer: Hi Tina, this is Shell with Collage.com. When making your photo book, you can add titles to the pages. Just zoom into the page, and then click add title. You can position the title at the top, middle, or bottom of the page. For further assistance please contact our live customer satisfaction team, and we will be happy to help you through it! You may reach us at 888-797-1902, or support@collage.com. Have a wonderful evening!
Answer: Yes they guarantee everything there fantastic just shoot them an email and they will ship you out a whole new one free of charge or refund you full price immediately with fast shipping
Answer: The photo quality is magnificent absolutely gorgeous I even had an older picture that wasn't really the best quality on my phone and they made it look better than I could have imagined some of my pictures have crazy glares from a yucky not good quality camera phone and I don't like the lighting on the picture but they made it look as best as they could
Answer: Absolutely gorgeous I can post a picture if you'd like they are better than I can imagine absolutely phenomenal beautiful words cannot say how happy I am with my pillow absolutely phenomenal like I said gorgeous there's no words to say how beautiful my pillow came out and it's a throw pillow so it's not big but the picture is so beautiful vibrant just absolutely gorgeous so clear and bright awesome quality
Answer: Hi Armanii, Please contact our customer support team at support@collage.com for further assistance and our team is happy to help! Have a wonderful day!
Collage has a rating of 3.7 stars from 1,259 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Collage most frequently mention customer service, photo blanket and christmas gift. Collage ranks 3rd among Photo Printing sites.
Hi Rosie, this is Shell with Collage.com. Aww, tears of joy are our specialty! :) haha Thank you so much for sharing this! I'm so very glad Nana loved the blanket! We love hearing things like this! I will be sure to share this with our team! If there is anything at all we can help you with in the future, just holler and we're here for you! Have a wonderful day!