website thubmnail of Collage
How would you rate Collage?
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Michigan
2 reviews
0 helpful votes
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Too Notch
September 28, 2022

I have experienced the way business should be done by all companies! Unique ways of capturing memories, A user friendly website, I received exactly what I ordered, affordable, excellent customer service! I have only used Collage for three orders and on the third there was a mistake made and not caught until after it was shipped they helped me make it right and then some! I am a customer for life, and would recommend their services to anyone! Please don't ever change!

Date of experience: September 28, 2022
New Jersey
11 reviews
14 helpful votes
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D on individual cards, A on Collages
July 24, 2022

Unhappy with my long-time resource for creating greeting cards from my bird photos; I tried Collage for a few images. Though the site offers many options in designs and colors, their customer service agents are very limited in design assistance. When I ran into problems multiple times in creating a border around an image on the front of the card; customer service was of little help. I doubt I will use this site again to create cards. But I did order a poster collage of several of my bird images and I am pleased with the results. The collage was easy to create and no doubt as their name implies, collages, not cards, are their forte.

Date of experience: July 24, 2022
Iowa
1 review
1 helpful vote
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I have purchased many blankets, pillows and canvases from Collage. All have been expertly done and appreciated by those who received them. The old pictures I submitted turned out better than the originals. Their customer service is excellent, far better than most. I highly recommend this company/website.

Date of experience: May 14, 2022
Georgia
1 review
0 helpful votes
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I'm really happy with Collage! They're Fast and Pro! Thanks for your determination and your high-quality service which I recommend to everyone who wants to be treated as a valued customer.
The staff is respectful and deliver great customer service.
Every time I have a serious project, I will always come to COLLAGE. Keep it up! Excellent.

Date of experience: June 8, 2022
New York
1 review
0 helpful votes
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I have used this site many times and have always gotten A-one quality and results. Customer service is the best I've ever seen - helpful beyond belief and professional, polite, understanding and knowledgeable. Word limit prevents me from raving about Collage.com but check them out and view some of their work. I started off lost, but they helped me create many wonderful things for my family and friends. It can be fun once you get into it! Below are my photos I uploaded- they came out perfect on masks, bags, pillows, magnets and especially beautiful blankets and throws.

Date of experience: June 10, 2022
Washington
1 review
0 helpful votes
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Love this site
June 18, 2022

I first ordered a puzzle for my 87 yr old mom. Used a picture of her and my sisters little dogs. She absolutely loved it. And for Father's day I had a fleece lap blanket with a picture of just their little chihuahua Suki. My Dad has Alzheimers, parkinsons and multiple myeloma at age 88. Mom said he cried when he opened it. He will be going into care facility soon as his mobility is bad. Now he can take Suki with him. Best place to get one of a kind gifts. Easy to do website. I love this place.

Date of experience: June 18, 2022
New York
1 review
0 helpful votes
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Amazing
May 11, 2022

Amazing customer service, great product materials, fair pricing, and great shipping time. The pictures were clear and accurate.
I have purchased many items for myself and as gifts and they were well loved. I have a few other projects in progress.
I would highly recommend collage.com.

Date of experience: May 11, 2022
Texas
1 review
0 helpful votes
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10 out of 10
May 11, 2022

I've used this company twice and both time they left me speechless! The first time I ordered a blanket for my friend for her birthday she absolutely loved it the size was really bigger than expected and the softness was perfect. The second time I ordered a book for myself of my kids. I didn't expect a hardcover and my babies on the front made me cry. It was very easy to navigate and change pictures. I'm already planning on making books for my family and friends! They completely won me over!

Date of experience: May 11, 2022
Florida
1 review
0 helpful votes
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My first order with them was seamless.

The image sharper than any site I've used.

There's a bit of a hiccup on the delivery of my second order. They are staying in contact. But whatever ever delivery provider must be blind or dyslexic,

Orlando Florida is a very small city. Yet, for days now, my order seems to be bouncing from courier to courier. So this is the last time I use this company for any of my needs.

Date of experience: June 9, 2022
South Carolina
1 review
0 helpful votes
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Can't review the items I ordered as they are still sitting at The Mail Innovations in Butner NC for the last 6 days. Read the reviews for this facility as this is where packages go to die! Can't believe a reputable company like Collage would use such a sub standard Mail service. Must be cheap but is it worth losing your customers?

Date of experience: May 12, 2022
Virginia
2 reviews
0 helpful votes
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I have nothing but good things to say about collage.com they had great quality, prices and production time. I'm so sad to hear they are not taking orders anymore. They are finishing up any orders already placed but once those are fullfilled they seem to be shutting down. Sad to see them go. Definitely a loss to the photography community.

Date of experience: October 17, 2022
Tennessee
1 review
1 helpful vote
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Perfect
June 25, 2022

We ordered a 24x20 picture we took in Alaska on metal.
It turned out so beautiful. I will always use Collage to do all pics from now on!
The price is very good and we received it very fast! This is the place to go for all ur picture needs!

Date of experience: June 25, 2022
Texas
1 review
0 helpful votes
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I have used this website several times, and no issue with the collages or delivery times. However in early October, my collage was not centered and they could not help, so they gave me credit to reorder. I now have time to reorder and their website is down, but no one is responding to me. I REALLY want to use my credit before Christmas, not lose it!

Date of experience: December 1, 2022
New York
1 review
1 helpful vote
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STOLE MY MONEY
December 15, 2023

I purchased 3 blanket vouchers for a total of $240.00. These have no expiration date. I tried to use them tonight and discovered that their website is shut down. They never notified anyone that they were closing the site, or that they SOLD the company. There was NO warning to use our vouchers.
This company are deadbeats. I have seen many complaints like mine this evening.
I'm seeking legal recourse.
The company owners names are Joe Golden and Kevin Borders.
They are both off on new ventures with millions of dollars they made from collage.com, stiffing thousands of customers in the process!

Date of experience: December 15, 2023
New York
1 review
0 helpful votes
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Ordered my custom 11x14 collage for my dad who passed away just weeks before May 6th for my wedding June 4th. Package arrived in New Jersey shipping center on May 11th, and has not moved-im on Long Island. I contacted customer service and after 24hrs was told they will remake and reship a new one, with an arrival date far after my wedding. They have no regard for commitment or responsibility and you should not waste your time money dealing with a company that has no sense of urgency for their customers.

Date of experience: May 28, 2022
Missouri
2 reviews
0 helpful votes
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I had purchased so many of your offers for the holidays! I am so upset! I feel betrayed that you couldn't have given your loyal customers more notice. I had 2 almost finished for their birthdays, got Covid and was too sick to finish until now. I am so disappointed in this Company right now! Please help your customers finish their projects!

Date of experience: October 10, 2022
Pennsylvania
1 review
1 helpful vote
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Highly recommend!
June 22, 2021

I used many different companies for photo books over many years (Costco/Shutterfly/Google). There was always issues. I gave Collage a chance last week. Glad I did. Exceeded my expectations. Good quality paper and prints. They helped to expedite shipping so i get the book in time. Easy to reach customer service. Highly recommend!

Date of experience: June 22, 2021
North Carolina
1 review
0 helpful votes
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Have ordered so far two calendars, one throw blanket, jigsaw puzzle and photo book. Everything came out wonderful. Had one item go missing at the PO and Collage representative processed a replacement with a 2 day delivery - impressive customer service. I have had to reach out for technical questions via email and receive answers within minutes. Sorry to read the negative reviews as I have had nothing but great service. All of my images are sharp and I am super pleased with the paper they were printed on. All of the recipients of my Christmas gifts will absolutely enjoy them. Already thinking of next year's projects to get started on. This company offers great "deals" to take advantage of. They are USA based so there is no language barrier that I find frustrating with other companies. Attaching 2 calendar pages.

Date of experience: December 19, 2020
Michigan
1 review
29 helpful votes
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Hurt
July 18, 2020

I will never purchase from here again. This photo means so much to me. I can't believe they would even send me a blanket that looks nothing like the picture. My brother's eyes are blacks out. U can barely see our faces. The quality is poor and the blanket is not clear at all. My brother was murdered by a stranger. Police say wrong place wrong time. This collage meant everything to me. I waited anxiously for it. Only to be hurt and disappointed.

Date of experience: July 18, 2020
Florida
1 review
0 helpful votes
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Memorial Blanket
October 5, 2021

Ordered a memorial blanket for a friend's family who recently lost their 16 yo dog with pictures of her to be added.
It arrived today. It is BEYOND perfect.
Thank you so much for your attention to detail and swift delivery. God bless.

Date of experience: October 5, 2021

Overview

Collage has a rating of 3.7 stars from 1,259 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Collage most frequently mention customer service, photo blanket and christmas gift. Collage ranks 3rd among Photo Printing sites.

service
232
value
228
shipping
225
returns
92
quality
212
+212