Your really never know how important a picture is until that's all you have left and these blankets are a perfect touch to melt anyone's heart I ordered over 10 diff ones to give away as christmas gifts with each one have a very different meaning... the shipping was so crazy fast and the detail is 100 times better then you see when you make it on your phone or your computer... defaintly will order again and again
I spoke with a fellow named Derek, who greatly relieved my worries about my vouchers expiration date! I'm having blankets made for two of my pre-school students whose mother is battling stage 4 metastatic breast cancer, for which there is no cure. Due to her illness it's taken longer to get pictures around and Derek gave me a 6 month extension which is more than enough time to do these exactly the way she wants them! It's very important to her and I thank you!
Hi Laurie, this is Shell. I am so terribly sorry to hear about that situation. It sounds like you are doing such a wonderful thing for her. Thank you for taking the time to write this and sharing your story. I am so very glad Derek took care of you. If there is ever anything we can do to help please let us know. Have a wonderful day and thank you again.
I had a book made up which contained old black & white pictures, faded diary pages, all of which could have been less than satisfactory. However, the hard cover book turned out absolutely better than I ever expected. While I was working on the project, I was able to chat online with a real person and get the help I needed to complete some functions. They responded right away and were able to resolve my questions immediately. And, I received the order 4 days early--on a Friday--didn't have to anxiously wait over the weekend, how good is that! Highly recommend this company!
Hi Jo, this is Shell with Collage.com. I'm so very glad you love your book! Thank you for taking the time to share your experience. Reading this truly made my day! I will be sure to pass this along to our team. Thank you again and have a wonderful day!
I was starting to get a bit nervous after reading all of these negative reviews, but I got my collage blanket today ( only 1 day later than expected) and it was beautiful! I put 38 pics on this blanket and every image was clear and vivid! The blanket is soft and of nice quality and will be a keepsake in years to come. I hope that this company has worked out some of the problems they were experiencing, because their product is unique and totally awesome! Thank you collage.com for helping me make my granddaughter's first birthday so special!
Hi there! This is Shell with Collage.com. I am so very glad to hear that you enjoy your blanket! Please let us know if there is anything we can do for you in the future. Have a great day! -Shell
Most companies would not bother to do anything after a sale is made. The folks at collage went above and beyond and provided a truly exceptional experience. I have referred to 2 other people for additional sales
Hi, this is Shell. I am so very happy we were able to help you! If there is anything we can ever do, please don't hesitate to ask. Have a wonderful evening, and thank you for sharing your experience!
Collage.com has great quality products and AWESOME customer service! I recently had an issue where one of my Christmas gifts was lost in the mail and they reprinted and air mailed another to me! They were fantastic!
Hi Heather, this is Shell with Collage.com. I'm so sorry that package got lost. I'm sure you're just going to love it when the replacement gets there. :) Have a wonderful day!
Same as all other responses. Never got blanket, got charged the money, and no response from them after repeated inquiries by phone and email. Stay away from this company. I am trying to contact the attorney general for that state.we'll see what happens
Hello Tom. This is Shell from Collage.com. I am so sorry to hear about your experience. We have recently doubled our support staff to better serve our customers. You definitely should have received the blanket in a more timely manner, and I apologize for that. Please email us at support@collage.com, and we would be happy to assist you right away.
Thank you for allowing us the chance to make this right. Have a great day!
Shell
I used collage.com to purchase a memorial picture blanket for my wife and something went wrong with the shipping. I contacted their support staff and within minutes they had corrected the error and resent my order. I will definitely be ordering from them again. It is hard theses days to find a company that not only believes in its products but also strives to make things right with its customer's. Thank you collage.com.
I've ordered a few canvas and metallic prints, and they are excellent quality. The shipping is surprisingly fast for a customized item. I found collage.com when I bought a living social deal for the site. I would gladly pay full price and will continue to shop with them in the future! One of my prints was a little off skew and really bothered me once I hung it on the wall. I filled out a super quick survey, mentioned the error, and got an almost immediate response saying they're sending me a new one that is centered. For free. Now that is great customer service! A+
Hi Katherine, this is Shell with Collage.com. Thank you so much for sharing your experience! I'm so glad that you like everything. If there is anything at all we can do for you in the future, please let us know. Have a wonderful day, and thank you again.
I haven't seen the products yet since delivered elsewhere for me to collect since a surprise, HOWEVER; customer service is simply amazing. I created five items, taking a chance at this for the first time. I had some questions via their chat and email several times. WOW! Answered right away even though the company is in Michigan and my alma mater is The Ohio State University (rivals). On a chat, we joked about that! Again, can't wait to see the creations but so far amazing company!
Hi Linda, this is Shell with Collage.com. Your kind words mean the world to us! I'm so very glad we could help you. :) If there is ever anything we can do for you please let us know. GO BLUE! (Kidding, kidding! Haha)
I hope you have a wonderful holiday! :)
Super fun, super easy... my husband is going to flip when he opens the blanket on Christmas of our dogs! The pictures came out so great! Definitely will be using this site again... so worth it... thanks for the perfect gift!,... peg
Very disappointed, being told I had a longer period of time to order and now being told I missed the deadline for placing my order and that nothing would be received until January even with expediting, this upsets me for the sole purpose of places not being all on the same page! If collage.com is going to do business with other pages, groupon, living social etc they need them to post these dates now I will be no longer ordering and will find another company to go with, the joys of military lifestyle nothing ever ends up the way we want and collage.com has let me know that there is absolutely nothing that can be done to have the blankets in by the holidays so my money will go else where I guess...
Good afternoon, this is Shell with Collage.com. I am very sorry to hear about this experience. Our shipping deadlines have been posted on our homepage for quite some time. Please email me at support@collage.com and put the email to the attention of Shell in the subject line. I would like to know which website it was that stated you had longer to place your order, and would like to discuss this with you further, so that we can come to a resolution to make you happy. Thank you very much and have a wonderful day!
I have just recently discovered Collage.com and have ordered 3 projects in the last several weeks. Every one of them has exceeded my expectations in terms of quality, and they have all been received before the estimated delivery date!
I designed a fairly complex 12 month calendar, 4 sets of coasters, and Christmas Cards using custom artwork. The software offered a broad selection of formats, colors and fonts to choose from, and was relatively intuitive such that I quickly got the knack of how to create and manage my projects.
I am not in the habit of writing reviews but the Collage.com products and service I received is so outstanding that I feel compelled to tell others about my positive experience with the company.
Amazing customer service! Received my item today and it exceeded my expectations! Great quality! I'd definitely recommend this company to all! If you are looking to make that special gift for someone this is the place!
Hi Christina, this is Shell with Collage.com. Thank you so very much for your kind words! We love reading things like this. We certainly appreciate you taking the time to share your experience. Have a wonderful day! :)
This is a website u can create photo collages to print on different mediums with an appropriate pay. U can also download your collages. Its really cool and u can customize your photos very easily. It provides chat with the employees of the website to clear your doubts regarding the website and as far as i know this is only website i found on Google which we can create photo collages without the need of adobe flash player. Enjoy!
Hi Sree, this is Shell with Collage.com. Thank you very much for your kind words for us! Your collage looks wonderful. If there is anything we can do for you in the future, just let us know and we will be happy to help! Have a wonderful day and thank you again for using Collage.com.
Jake from Collage.com was amazing... spent over an hour fully helping me with my complex collage canvas and after we discovered the website doesn't ship to my country he actually sent me the proof to print locally... 100% top notch customer service would recommend them to anyone!
Hi Corbin, this is Shell with Collage.com. I'm so sorry we can't ship the canvas internationally. It's something we hope to add in the future. I appreciate your kind words, and also your understanding. We are a small company and we certainly appreciate the kind words from our wonderful customers. Thank you again and have a wonderful day!
While placing an order online I had difficulty rectifying the number of photos allowed for a pillow and verifying the earlier motion of checking a black backing. My pillow quickly arrived but had a white backing and the pictures appeared crooked on the front. I have previously ordered from this company with 100% positive results so emailed my concerns as Collage.com noted to do if not completely satisfied. I quickly received a response and after they viewed my pillow picture I was informed that they were sending me another pillow. I am blown away that a company still exists that stands behind their product and clients in this manner. I will continue to give my business to this excellent company!
Hi Janet, this is Shell with Collage.com. I'm so very sorry for the issues with your pillow. Thank you so much for allowing us the opportunity to fix that for you! We truly appreciate our wonderful customers like you. :) If there is ever anything else we can do for you please don't hesitate to let us know. Have a lovely day!
This site is great for customization, it provides you with a template or you can even create your own pattern! I got the promotional customized baby blanket as a Christmas present for my friend and the quality was definitely top notch.
Customer service is TOP notch! Love them, product is great, always very pleased! I had an issue with the post office not delivering one of our projects, after calling numerous times at the post office to no avail the package had been marked as delivered but we never got it. I contacted collage.com and within minutes we had a solution and they sent me my project again! Without hesitation the best service and always high quality results!
Annie S. Was extremely helpful with me while correcting a selection error I made! She offered me multiple solutions until we came to one that satisfied me. I received my mistake order, and I can tell you that these are quality products! I highly recommended using them as a source for all customization needs!
Hi Melissa, this is Shell with Collage.com. Thank you so much for your kind words about our products and our customer care! I will be sure to pass this along to our team with special mention of Annie. Again thank you so much for sharing your experience. :) Have a wonderful day!
Answer: Hi Tina, this is Shell with Collage.com. When making your photo book, you can add titles to the pages. Just zoom into the page, and then click add title. You can position the title at the top, middle, or bottom of the page. For further assistance please contact our live customer satisfaction team, and we will be happy to help you through it! You may reach us at 888-797-1902, or support@collage.com. Have a wonderful evening!
Answer: Yes they guarantee everything there fantastic just shoot them an email and they will ship you out a whole new one free of charge or refund you full price immediately with fast shipping
Answer: The photo quality is magnificent absolutely gorgeous I even had an older picture that wasn't really the best quality on my phone and they made it look better than I could have imagined some of my pictures have crazy glares from a yucky not good quality camera phone and I don't like the lighting on the picture but they made it look as best as they could
Answer: Absolutely gorgeous I can post a picture if you'd like they are better than I can imagine absolutely phenomenal beautiful words cannot say how happy I am with my pillow absolutely phenomenal like I said gorgeous there's no words to say how beautiful my pillow came out and it's a throw pillow so it's not big but the picture is so beautiful vibrant just absolutely gorgeous so clear and bright awesome quality
Answer: Hi Armanii, Please contact our customer support team at support@collage.com for further assistance and our team is happy to help! Have a wonderful day!
Collage has a rating of 3.7 stars from 1,259 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Collage most frequently mention customer service, photo blanket and christmas gift. Collage ranks 3rd among Photo Printing sites.
Hi Theresa, this is Shell with Collage.com. Oh my goodness, you did such a great job on this! Your kind words mean so much and I truly appreciate you taking the time to share your experience. If there is anything we can do for you in the future please just let us know. :) Have a wonderful day and happy holidays to you!