CollageReviews 1,258

Let me start off by saying my grandfather passed away yesterday at 2:40 PM. My mother purchased a blanket with a photo collage with all his photos with his family. She purchased this blanket for his funeral that's taking place on Sunday June 23rd. She receive the blanket but everything she wrote on the blanket was misspelled. We called Collage.com and asked for a supervisor or manager and the woman that picked up the phone said she was the supervisor which was very odd for a supervisor to be answering their customer service phone line right away. So I doubt that she was a supervisor or manager and probably did not want to get me a supervisor or manager. She was very snobby when I explained the situation and told her that this was for a funeral for my grandfather on Sunday. She said all she can offer me was to make a new blanket but I would not get it in time for the funeral. I told her the blank was going in his casket and that this was very important. She went on and on telling me how it's not their problem and not their fault and that she has offered me everything that she could and that if she sent me out a new blanket I will not get it in time. She also told me that she can order me one and we can keep it as a keepsake but that's not why we ordered the blanket in the first place. We ordered it to put it in his casket when the funeral was over. This is a very heartbreaking time for my family and for this to happen because this company does not look into the items that are purchased because they just do not care is really terrible. She never offered me a refund at all. I highly do not recommend this company to buy any sentimental items. BEWARE!

I purchased a Groupon for a hardcover photo book from Collage.com. I found the layout tool to be somewhat unwieldy but put together what I thought was a very nice book. Upon checking out, I found that Collage.com recoups its earnings on the Groupon deal through shipping - I was charged $30 to send three books to the same address. I think it's outrageous and disingenuous to operate that way. Upon chatting with a "customer service" rep, found her to be unhelpful and even a bit snarky about my concern. Will never shop at this site again.

I've never in my life written a review for any product (good or bad) so my first time! I ordered a 40+ page collage book for a gift and it came out so beautifully. No images were blurry and every picture (dark or light) came out perfectly. It honestly surpassed all my expectations and I've been recommending your website to all my friends and colleagues! First time ordering a college project online so i was a little bit nervous the picture quality wasn't going to be great, but it was just perfect! I payed for fast shipping but it actually arrived a day earlier than expected which was perfect because it arrived on time for our anniversary. Also, I called them twice after my shipment and they were super awesome helping me with what i needed. Once to change the shipping address and another to explain to me about the shipment status. Overall, I can say I have now found my go to place for many of my future gifts. Looking forward to the next holiday season so I can make more fun stuff for family. Thank you again for your professionalism and your great work!

Don't expect your image to come out looking like the preview image provided if you're ordering a custom printed phone case. We intended to order a bulk of these cases with our custom designed wallpaper centered on the rear. The online proof provided looked wonderful, but after waiting 10 days for delivery of this printed item, the colors were too dark and the image wasn't centered (even though it was in the proof.) when I called and spoke with Elizabeth in customer service, she asked around and informed me that they can't guarantee that each case would be centered (ever) or that two cases would look the same. She also agreed that the colors were off and offered zero suggestions as to correcting this. She inevitably informed me that Collage.com wasn't going to be a good choice for our company to print with and she would be refunding my purchase cost. That's all fine and dandy besides the fact that you false advertised a proof, wasted my time waiting on that proof, and then didn't even attempt to resolve your internal printing issues. I highly recommend NOT Using Collage.com. As a professional Graphic Designer, I have never dealt with a print shop this unwilling to work with a customer. This is a BAD BUSINESS and this review will remain until the collage.com marketing team attempts to fix their internal issues and informs us of the changes. Sincerely, one irritated business professional.