Closet CandyReviews 124

Please save your money. This company says they are a family owned business. Only business this is is scamming money. Even look at there BBB rating... it's at an F!

They find these clothes online rename them and sell them for more. If you call them about your order or disputed a defective product then they will block you from ordering again... clearly they care about the costumer right hahaha. That's when I went to the BBB website and learned they have a F rating

I was a huge fan of this site until my most recent purchase of a white top with a brown suede pocket on the front. I washed this top once by itself as instructed on the tag and the top came out with brown splotches all over the front of it. I reached out to customer service and they said they cannot do anything to help me because the item was not reported defective in the first 3 Days And because it had been washed. I'm shocked honestly. The reason the product became defective is because it was washed FOLLOWING THEIR CARE INSTRUCTIONS. They refused to do anything to help me. Customer service can make or break a brand and clearly in this case the product was defective and deserves to be replaced or refunded.

I ordered a cute pair of booties. I went to put them on today and noticed the stitching on the side has come completely apart on one boot. I called to see how I would go about exchanging them, and was told I can't since it's been past their 3 day return policy. So ridiculous. I have only wore them twice and the soles aren't even scuffed up. You shouldn't sell product if you don't back up the quality of that product. I found a way to contact the actual company of the booties, because Closet Candy wouldn't give me their contact info, so hopefully they will do something to solve this issue. BUYER BEWARE!

I bought a blouse that said dusty lavender. When it arrived I was very disappointed. The color was Marv. I emailed right away. And she told me that I received the right item and the color was correct. How does Dusty lavender equal up to mauve. One is purple and the other is brown. They need to correct the colors on the website. If I knew this I would never order the item now I'm going to get credit and I don't like anything other on their website

Their clothes are EXCELLENT quality and are cute and affordable. I have ordered multiple things from the website and have yet to be disappointed with the quality or fit of the clothes (other than a couple things that just didn't fit/hang like I wanted them to). Their customer service is AMAZING. They want their customers to be happy and that's a plus for me! I love this boutique so much I've gotten my Mom and friends hooked, too! Definitely give them a shot! You won't be disappointed!