Cleartrip

I still haven't received my refund. Help!

NO REPLY NO CALL STILL WITTING NO REPLY NO CALL STILL WITTINGNO REPLY NO CALL STILL WITTINGNO REPLY NO CALL STILL WITTINGNO REPLY NO CALL STILL WITTINGNO REPLY NO CALL STILL WITTINGNO REPLY NO CALL STILL WITTINGNO REPLY NO CALL STILL WITTINGNO REPLY NO CALL STILL WITTINGNO REPLY NO CALL STILL WITTINGNO REPLY NO CALL STILL WITTINGNO REPLY NO CALL STILL WITTINGNO REPLY NO CALL STILL WITTINGNO REPLY NO CALL STILL WITTINGNO REPLY NO CALL STILL WITTINGNO REPLY NO CALL STILL WITTINGNO REPLY NO CALL STILL WITTINGNO REPLY NO CALL STILL WITTING

I had booked a flight ticket for Qatar Airways 2 days before from your platform. I had paid extra amount than the indigo flight which were showing in the same platform with same departure and arrival time almost like 7000 rupees less than the flight ticket I booked for Qatar Airways.

But I recieved E ticket by mail and I came to know that I was given indigo flight for travel.

Let me make my stand clear infront of you, I do not wish to take flight in Indigo flight which I could have booked for lesser price.

Dont cheat your customers by showing something and giving another thing. I paid extra money and you guys did cut 5 kg from my baggage and given budget airlines which was much cheaper.

I am very disappointed on cleartrip and I am going to let the public know about it as I have friends who are influencers in Youtube.

Before that I request you to either grant me the Qatar airways ticket or refund my money.

I expect fast response from your side in this regard.

Trip ID:- **************
PNR:- MFWT6M

PFA for your better understanding

I have purchased flight tickets on cleartrip but it has turned out to be a major headache.

CLEARTRIP HAS BEEN FOOLING US FOR FOUR MONTHS-WE WERE STOLEN

I am Rahul i booked flight 7 dec 2019 DXB TO DELHI FROM CLEARTRIP. MY TRIP ID **************. I GOT MSG FROM OMAN AIR SIDE. YOUR FLIGHT WY247 ON 7 DEC 2019 HAS BEEN CANCELLED DUE TO OPERATIONAL REQUIRMENT. I SPOKE TO CLEAR TRIP...
THEY TOLD ME WE CAN'T GIVE U REFUND
WE GIVE U ALTERNET OPTION
7DEC DXB 17.50 18.30 MCT
8 DEC MCT 04.20 09.00 DELHI
BEFORE MY FLIGHT JOURNEY ONLY 6 HOUR AND NOW U CAN SEE ITS MORE THAN 20 HOURS.
Very bad service. Zero rattling for my side

I have booked my ticket from Delhi to Napal from cleartrip website booking failed but my money was deducted from banks account first I messaged cleartrip on Facebook they said wait for 3-4 day then I was waiting for 3-4 days I called them and sent e-mail again they said maybe money was blocking from the bank cleartrip havent received money from me yet after that I contacted bank, the bank checked it and found that cleartrip have received money already I called cleartrip again transfer my money back as soon as possible bcz I dont have money to booked new ticket and the cost of the ticket is increasing day by day they told me to sent bank statement within 3-4days Ill get money I sent them all documents they need by email after 3-4 days working I called them again and they said its under processing until today I havent got money from them yet

I am very disappointed from cleartrip experience. I have contacted many times with their staff for my ticket cancellation and they were very friendly at the beginning. One of your members Raju did the cancellation and reassured me that my tickets were canceled and can be refunded within 5 to 7 days.

I did follow up to check my refund status and they send me a quotation from the airline on September 22, with some charges, but I agreed just to get my money back.

Even today that I'm writing my review I haven't receive anything and now I'm getting some repeated emails direct from the computer.

When I checked with the airline, they told me that the PNR number I have from the agency is fake and doesn't exist with them.

Something suspicious is going on here and don't believe any promirse I hear from them anymore.

I have requested to contact your manager or supervisor and the staff was very rude, she shouted at me 'not allowed to talk to manager' and she hang up the call.

I am repeating this is the worst agency to deal with. Big group of liars.

If they read this review I am repeating again I need a call from their manager to solve this issue as it was promised to me on the email I received on September 22.

Trip ID is mentioned in the survey title.

Thanks

Armand Kuke
*******196

Worst experience while booking a trip from Del to Pnq with Cleartrip.

I was booking a trip from Del to Pune for 5 feb.
By mistake I made it for 5 March 2023.

I immediately called customer service for the same.
They said they can't do anything, there will be refund of only 500 Rs out of ******* rs which I booked for 4 of my family members.

I informed there is a month gap for March date, that's means more than a month.

She said she can't do anything about it, I asked for a manager. She replied no manager available at this time.

I was disappointed, however I had no other choice other than amend the same booking for 5 feb from 5 match 2023.

Then I tried to make the payment for 30k more. There was an error at the same night. Attaching the screenshot for the same.

Then again I tried the next morning. It didn't work.

Then I had no choice to book it from other website and wasted my ******* for nothing.

The customer service called and asked me the whole story after me sending the email as well as speaking to two more agents.
Such a bad reputation they have created for themself.

All I asked for refund.
It is a shame.

Attaching the error from the portal with the timing while amend the booking.

Bhuvan Bhandari
*******011
Del to Pnq booking

I booked a flight for 3 April and cancelled it through GoAir with PNR XRALHM. They sent my refunded amount to cleartrip as I booked flight using cleartrip platform. More than one month gone and still no refund is initiated. When I contacted to their customer care they said first we have to cancel a cancelled flight grin emoticon and then we will initiate the refund process. If I'm not to cancel they will not initiate refund process. If they will cancel a cancelled flight they will charge 500 and if you are cancelling from web will be charged 250. So I tried to cancel using web I got a error message. So the conclusion is you have to cancel a cancelled flight through call center and they will charge 500.

They have mentioned in their T&C for hassle free please cancel flights using Cleartrip. You can not make fool like this. You can make only once. You have to mention in case of cancellation you will be charged 250/500 and your are free to cancel from anywhere. How worst the revenue model is?. Its not a right way to making people fool. If wish to charge some convenience you have to charge while transacting.

I will not advise to any one for using such a worst platform.

According to my experience today i feel Cleartrip shouldnt be considered for any bookings. IF we book some service though this thirdparty we expect some gurantee for our booking and if something goes wrong there is a team to help. But both are not there with cleartrip.

I booked snowcity ticket through cleartrip and when i visit the snowcity they told Cleartrip already redeemed by ticket. I had to argue with Snowcity property manager and he gently explained the procedure and mentioned they cant help as this is purely cleartrip issue. When i called cleartrip they simply put me on hold for 15-20 mins and every time when i attempt to reach them the same repeated and i lost around 1 hr. Finally one customer person told me in different tone that cleartrip cant do anything and i need to talk to property manager and i realized i choose wrong provider to book my ticket, I paid ticket amount again to enter the park and lost the amount i spent through cleartrip.

This is just near by destination and imagine some long trip with timebounded checkins what will happen. Please stay away from this stupid service providers.

Such ha bed exprience thay are taken HARAM amount 910 i cancled my booking 8 days before to my flight date thay not refund any single peeny back thay said all amount airline taken really My first and last exprience with clear trip cheater app scamers

Clear trip seems like they are least bothered about customers money! It has been more than a week that i have waited for my refund status and they magically send me the same email every two days! This is the biggest lesson of my life to never book ticket through them as they are really least bothered on how many lakhs we spent on this ticket!

I could not board my flight as i tested covid positive, first they asked me to call emirates and emirates asked me to call clear trip and i felt so stuck between calling each other to get my flight rescheduled. I somehow contacted emirates made by ticket status open but i could not reschedule it as there were no seats available for entire feb and my college is starting on feb 7. I spent 1 lakh 40k for this ticket, i requested them to cancel and share the refund but all they reply is the same mail once in two days is that they are waiting for a revert from the airline and that i should wait for next 48 hours. Its been the same for a week. I have contacted the emirates team again requesting for this but they said they have no responsibility in dealing with this as its between the consultant and the emirates sales representatives.

We believe in such consultant websites and they just make money from us and when they want to refund they act like they are the least responsible. I HOPE they understand how hard my family had worked to earn that money. NEVER EVER BOOK A FLIGHT THROUGH THIS WEBSITE.

Trip ID: *******6016

I never have a worse experience, this people are liars, they will defiantly steal your money, you won't be refunded, I will go on Monday with Dubai police to their office, the customer service are very bad, I called 4-5 times every day for 10 days, my flight was 1st of feb and I just asked them to reschedule, I missed my flight because they didn't reschedule, they sent me fake flight ticket, and today I lost my patience after 10 days I'm trying with them, they charged me yesterday more money then today they again asking to take more money, one customer service says no need for more money another one says I must pay, they ask you for money then hang up the phone, I've all screen shots and I recorded the last few calls and I will defiantly take my right back through Dubai police, this people must be panned in Dubai, I wonder how people are not opening cases against them, enough to see all this google reviews, in my last call the customer service asked me for more money I told him I will make YOU PAY FOR ME MORE MONEY AND BOOK MY FLIGHT! Take care guys! It's a SPAMMMM! And I will share here after I get them the police and I will invite everyone from the people wrote reviews here to open case and we must get our money back and this company must be panned