Antony V.

According to my experience today i feel Cleartrip shouldnt be considered for any bookings. IF we book some service though this thirdparty we expect some gurantee for our booking and if something goes wrong there is a team to help. But both are not there with cleartrip.

I booked snowcity ticket through cleartrip and when i visit the snowcity they told Cleartrip already redeemed by ticket. I had to argue with Snowcity property manager and he gently explained the procedure and mentioned they cant help as this is purely cleartrip issue. When i called cleartrip they simply put me on hold for 15-20 mins and every time when i attempt to reach them the same repeated and i lost around 1 hr. Finally one customer person told me in different tone that cleartrip cant do anything and i need to talk to property manager and i realized i choose wrong provider to book my ticket, I paid ticket amount again to enter the park and lost the amount i spent through cleartrip.

This is just near by destination and imagine some long trip with timebounded checkins what will happen. Please stay away from this stupid service providers.