My experience was really great from start to finish. The price was reasonable and I love the try on feature.
Ordered four boxes but got 2. Emailed their customer service team and the remaining boxes were shipped immediately. Great service.
I always receive prompt shipping and good quality. I have never been disappointed with anything that I order from Clearly.
Excellent! Loved the try on frames function. Selection was great and service was awesome and fast! Helpful Representatives. Highly recommend!
My glasses arrived quickly and are perfect. I am very happy with my purchase and would definitely use Clearly again.
I have no concerns or issues ever Clearly. I order and receive my order always before the shipment date given.
Reported a missing box of contacts. The issue was resolved immediately and the new box arrived within days. Thank you!
It is very easy to order my contacts as the website saves my details. The delivery was fast.
Thank you
After several years using clearly.ca I only have good things to say about their product, their prices and their service.
Hi Pamela, thanks so much for your review! We really appreciate the feedback, and more importantly your continued support over the years since 2015! We hope to 'see' you again soon! -Team Clearly
I am very happy with clearly, always use them as there the best quality I find. Always super fast shipping
They were nice but I orded wrong prescription and too harsh for me when I tried them on. I didn't know til after
I've ordered contacts multiple times. Delivery has been quick and I have no complaints as so far I've been able to see haha!
My order was screwed up, then my frames took forever to arrive and they're way too wide and stretched out for my face and one frame is scratched!
I ordered two pairs of glasses, the first pair is nice and I have no problems, but the second pair was too small, so I sent them back.
Hi Matthew! Thanks for the great review! We're sorry to hear that one of your frames didn't quite work out for you! We're glad to hear that our customer service team was ready and able to help process a quick and easy return on your account for those frames! We'd love to help you find another pair that would work better for you, and for this we recommend using our MyFit tool. You can enter in the measurements from frames that fit you best, and have all frames on our site filtered out for you. From there, you can narrow down your search even more by color, shape, material etc. We also have a great Virtual Try On tool which allows you to see how the frames will look like on first before making your final decision! We hope this helps, and we look forward to 'seeing' you again soon! - Team Clearly
Order online was not as bad as I thought. The glasses were wider than I wanted but are great for a second pair. They are very very light.
We really appreciate you sharing your experience, and feedback. Please be assured that we want our customers to be 100% satisfied with their glasses, and we have a super-easy 60-day return policy if it doesn't work out (whether due to fit, style, color, prescription, or something else!). We'll reach out to you directly to help further with this. Keep an eye on your email inbox. -Team Clearly
My first experience with Clearly is good. The glasses are perfect. I can see wonderful with them. I had to adjust them a bit but just love them.
Hi Marina, thanks so much for your review! We're glad to hear you're pleased with your new glasses, and we hope to 'see' you again soon! -Team Clearly
Glasses can be so expensive, but I ordered some for my girlfriend on clearly and I am so impressed! They work fantastic and they were a great price!
The glasses are very nice! They are a classic look. My only complaint is they do slip down the bridge of my nose. Might need to adjust them.
Thank you for your feedback, Alex! We're glad to hear that you like the look of your new glasses. Someone from our customer care team will be in touch shortly to offer support - keep an eye on your inbox! - Team Clearly
Overview
Clearly has a rating of 3.3 stars from 5,181 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Clearly most frequently mention fast delivery, customer service and contact lenses. Clearly ranks 5th among Contact Lenses sites.
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- Vancouver, British Columbia, Canada
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Business History
We are relentless in our pursuit of the latest optical innovations, from contact lens technologies to breakthroughs in eyewear design. The ever-evolving nature of our product inspires us, and will always drive us to find you your perfect fit and help you see amazing. We believe in improving lives by improving sight, and with the launch of our Buy One, Give One mission, for every pair of glasses purchased, we're able to donate a pair to someone in need!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
That's awesome! We're so glad to hear that you enjoyed using the Virtual Try On feature Amanda! It's a great tool to help our customers get a sense of how the frames will look like on first before making that final decision! We truly appreciate the recommendations! We look forward to 'seeing' you again real soon! - Team Clearly