business logo of Clearly
How would you rate Clearly?
grey star
grey star
grey star
grey star
grey star
Canada
1 review
0 helpful votes
Follow Nikayla C.
Unfollow Nikayla C.
Send Message
Share Review
Report Review

Quick and efficient!
March 29, 2021

I ordered a year's worth of contacts and they arrived only a few days later. It was super convenient and I had no issues!

Date of experience: March 29, 2021
Canada
1 review
0 helpful votes
Follow Elizabeth T.
Unfollow Elizabeth T.
Send Message
Share Review
Report Review

Impressed
January 11, 2022

At first I was unsure about ordering glasses online. But I think I've developed an addiction! The prices are amazing and glasses are too.

Date of experience: January 11, 2022
Canada
1 review
0 helpful votes
Follow Rene S.
Unfollow Rene S.
Send Message
Share Review
Report Review

Meets expectations
October 13, 2020

I love ordering from clearly.ca because I know they are dependent. Got what I ordered in a timely manner and I am very happy

Date of experience: October 13, 2020
Canada
1 review
0 helpful votes
Follow Taylor H.
Unfollow Taylor H.
Send Message
Share Review
Report Review

Really Good Experience
April 17, 2022

Love the glasses. Great customer support. I messed up the prescription for the glasses and they send a new one right away. Would recommend.

Date of experience: April 17, 2022
Canada
1 review
0 helpful votes
Follow fejiro H.
Unfollow fejiro H.
Send Message
Share Review
Report Review

Worth it
March 22, 2022

I'm getting a lot of compliments! I'm happy to have these glasses for a very reasonable price. I'll be making a second order soon!

Date of experience: March 22, 2022
Canada
1 review
0 helpful votes
Follow Cheryl R.
Unfollow Cheryl R.
Send Message
Share Review
Report Review

Good experience
July 16, 2021

I ordered contacts online. I had great communication from Clearly on my order. I received the order as promised (small delay but well communicated).

Date of experience: July 16, 2021
Samuel H. Clearly Rep
over a year old

Thank you so much for taking the time to leave us a review, Cheryl, and sorry for this late comment. We truly appreciate your feedback about our service and communication, and will be happy to help you again with your future orders! - Team Clearly

Canada
1 review
0 helpful votes
Follow Sandra O.
Unfollow Sandra O.
Send Message
Share Review
Report Review

Incredible speed with delivery
October 5, 2021

I was pleasantly surprised at the speed of delivery. However I did expect a brighter colour for my contacts. I was disappointed with that

Date of experience: September 5, 2021
Megan W. Clearly Rep
over a year old

Thank you for your review, we truly appreciate it! We're sorry to hear your are not satisfied with the colour. We'd love to provide further support with this. Someone from our Customer Care Team is going to reach out to you directly, please keep an eye on your email inbox. Thank you! -Team Clearly

Canada
1 review
0 helpful votes
Follow T C.
Unfollow T C.
Send Message
Share Review
Report Review

10/10
May 10, 2022

First time ordering from clearly, and the contacts came quickly and had a personal touch added to the package. Will order from them again.

Date of experience: May 10, 2022
Lebanon
1 review
0 helpful votes
Follow Nada Y.
Unfollow Nada Y.
Send Message
Share Review
Report Review

This is the second time I order my lenses from Clearly.My lenses arrived at time and they are exactly as I requested. Thank You

Date of experience: July 16, 2021
Canada
1 review
0 helpful votes
Follow David E.
Unfollow David E.
Send Message
Share Review
Report Review

First pair he vision issues and loose frame arms. Samuel H was very helpful in remedying the issues and swapping for a replacement pair.

Date of experience: April 24, 2022
Samuel H. Clearly Rep
over a year old

We're truly sorry to hear that you are having so many issues with your new pair of glasses, David! We'd love the chance to help, and a member of our customer care team will be reaching out to you shortly to provide further support. - SH

Canada
1 review
0 helpful votes
Follow Amy C.
Unfollow Amy C.
Send Message
Share Review
Report Review

Amazing service
August 30, 2020

I ordered a pair of MK glasses, they didn't have the basic lenses so they upgraded my lenses for free for faster delivery, outstanding!

Date of experience: August 30, 2020
Canada
1 review
0 helpful votes
Follow Rachel Z.
Unfollow Rachel Z.
Send Message
Share Review
Report Review

Convenient, speedy service
June 10, 2021

I buy my contacts from Clearly. It's super easy and convenient, and the shipping is fast. I receive my order usually within 2-3 days.

Date of experience: June 10, 2021
Canada
1 review
0 helpful votes
Follow Candace M.
Unfollow Candace M.
Send Message
Share Review
Report Review

So fast and easy!
July 10, 2021

I ordered on a Wednesday and my contacts were at my door Thursday afternoon! Just a few clicks and I'm set for 6 months!

Date of experience: July 10, 2021
Angela C. Clearly Rep
over a year old

Hi Candace, thank you for your review and feedback, we truly appreciate it! We're thrilled to hear that you're enjoying our products and our speedy services! We're always looking for new ways to expand and improve on what's working and it's always helpful to hear what people want to see more of, so if there's anything we can do to reach that perfect 5-star mark, please feel free to reach out to us! - Team Clearly

Canada
1 review
0 helpful votes
Follow Deanna M.
Unfollow Deanna M.
Send Message
Share Review
Report Review

Great
September 13, 2021

Fast great good store when there is %40 discount very helpful when you need help. Sometimes I have to call and always great help.

Date of experience: September 13, 2021
Canada
1 review
0 helpful votes
Follow Christopher B.
Unfollow Christopher B.
Send Message
Share Review
Report Review

"Clearly Better"
August 20, 2020

I have been a customer for years and ordering is easy and delivery is quick. I don't believe you could get better prices anywhere!

Date of experience: August 20, 2020
Jane S. Clearly Rep
over a year old

Thanks so much for your review, Christopher! We really appreciate the feedback and your continued support over the years! If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly

Canada
1 review
0 helpful votes
Follow Jade A.
Unfollow Jade A.
Send Message
Share Review
Report Review

Fast
October 4, 2020

My package was delivery very fast, even with the pandemic situation. It was at my home like two data later and with no error

Date of experience: October 4, 2020
Jane S. Clearly Rep
over a year old

Thanks so much for your review, Jade! We're proud of the great value and super convenience we can offer for your eyewear experience, so we really appreciate this feedback! We hope to 'see' you again soon! -Team Clearly

Canada
1 review
0 helpful votes
Follow Cheyenne K.
Unfollow Cheyenne K.
Send Message
Share Review
Report Review

Zero Complaints
May 11, 2021

Have never had a problem ordering contacts
The one time they sent the contacts to my old address they replaced them with no hesitation

Date of experience: May 11, 2021
Canada
1 review
0 helpful votes
Follow AnneMarie R.
Unfollow AnneMarie R.
Send Message
Share Review
Report Review

Perfect
October 24, 2020

Great experience
This is my second pair of these the only difference between the two is the colour.
I hope you get more in in different colours!

Date of experience: October 24, 2020
Canada
1 review
1 helpful vote
Follow LISA O.
Unfollow LISA O.
Send Message
Share Review
Report Review

Fantastic
August 30, 2020

It was a great experience from start to finish. Loved the ability to see myself with the frames on, ordering took minutes and the delivery was quick!

Date of experience: August 30, 2020
Jane S. Clearly Rep
over a year old

Hi Lisa, thanks so much for your review! We really appreciate the feedback. If there's anything we can help with, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly

Canada
1 review
0 helpful votes
Follow Klaus T.
Unfollow Klaus T.
Send Message
Share Review
Report Review

A great purchase
February 28, 2022

This is the second pair of glasses I purchased from Clearly and they not the last. Great glasses at a good price. Service and shipping is excellent.

Date of experience: February 28, 2022

Overview

Clearly has a rating of 3.3 stars from 5,181 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Clearly most frequently mention fast delivery, customer service and contact lenses. Clearly ranks 5th among Contact Lenses sites.

service
233
value
234
shipping
238
returns
100
quality
231