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How would you rate Clearly?
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Canada
1 review
0 helpful votes
Follow Cathy V.
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Smoky glasses
February 5, 2022

I have tried to wear but they are too blurry not sure if I need to just push through for a couple of days for my eyes to adjust or they are wrong

Clearly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 6, 2022
Samuel H. Clearly Rep
over a year old

We're sorry to hear that your vision is not right with the new pair of glasses! We'd love the chance to trouble shoot the issue and help you, and a member of our customer care team will be reaching out to you shortly to provide further support. - Team Clearly

Canada
1 review
0 helpful votes
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Happy with service
August 30, 2021

Timely delivery and correct order. Was happy with service and will continue to use. Could use more discount options

Date of experience: August 30, 2021
Samuel H. Clearly Rep
over a year old

Thank you so much for your review, Craig! We truly appreciate it and we're so happy to hear that you liked our service! We'll definitely pass your feedback about the discounts on to our team, and in the meantime here is the link to our page dedicated to our on-going promotions: https://www.clearly.ca/coupon-codes
Thank you so much! - Team Clearly

Canada
1 review
0 helpful votes
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Love
September 9, 2020

I've gotten everything I wanted from Clearly, their contacts and glasses are well priced and well made. Definitely recommend.

Date of experience: September 9, 2020
Jane S. Clearly Rep
over a year old

Hi Kimberly, thanks so much for your review! We really appreciate the rating and feedback. We look forward to 'seeing' you again in the near future! -Team Clearly

Canada
1 review
0 helpful votes
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Very pleased
July 25, 2021

Super fast delivery, packaging was in perfect condition. Got sooner then I was expecting and the quality is perfect

Date of experience: July 25, 2021
Canada
1 review
0 helpful votes
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Very good service
September 6, 2021

Contacts arrived sooner than expected as they were scheduled to arrive on Tuesday but were delivered on the weekend

Date of experience: September 6, 2021
Canada
1 review
0 helpful votes
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Great First Time Ordering!
January 14, 2022

Ordered glasses and I liked the experience so much, I immediately ordered contacts. I'll be purchasing again for sure.

Date of experience: January 14, 2022
Canada
1 review
0 helpful votes
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Simple and easy
April 29, 2021

It is a really simple and easy way to order contacts. The delivery quick, and comes to your mailbox.

Date of experience: April 29, 2021
Canada
1 review
0 helpful votes
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Amazing service
February 21, 2022

Came quickly, were great to work with, and went beyond with sending a little treat along with my contacts!

Date of experience: February 21, 2022
Canada
1 review
0 helpful votes
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I took express shipping when you didn't have stocks. I had to wait 2 months for my contacts and had to buy to another seller as I was running out.

Date of experience: December 6, 2021
Angela C. Clearly Rep
over a year old

We're so sorry for the delay caused with your order Fabian! We know the eyewear we provide is a critical part of our customer's everyday lives, and we understand timeliness is so important when you're relying on our product in order to see, so we'd really like to help make this right for you. Someone from our team will be reaching out to you directly with assistance on this, so we thank you for your patience and understanding. - Team Clearly

Canada
1 review
0 helpful votes
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Reading Glasses
January 16, 2021

Ordered a cheaper pair of glasses, happy with how they look. Second order with Clearly and happy both times

Date of experience: January 16, 2021
Angela C. Clearly Rep
over a year old

Welcome back Gerald! We're so glad to hear your second pair worked out as great as your first pair did! We're looking forward to helping you find that perfect third pair real soon! - Team Clearly

Canada
1 review
0 helpful votes
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Happy with the product
September 13, 2021

I enjoy ordering contact lenses from Clearly. They are efficient and professional. Prices are reasonable and delivery is quick.

Date of experience: September 13, 2021
Canada
1 review
0 helpful votes
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Fast delivery and great customer service
February 21, 2021

Delivery was really fast. I had to make some changes to my order and customer service was just perfect.

Date of experience: February 21, 2021
Canada
1 review
0 helpful votes
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Quick and fast as usual
July 19, 2021

Great selection, and had the ones I been using all the time. Don't stop the fast service. Thank you!

Date of experience: July 19, 2021
Canada
1 review
0 helpful votes
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Not very comfortable and fit
August 18, 2021

When I put them on, they blurs a while first. How to say my experience, that is like, I don't have confidence to wear them if I need to drive.

Clearly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 19, 2021
Samuel H. Clearly Rep
over a year old

What a terrible experience, Erick! We're truly sorry and concerned to hear that you're experiencing such an issue with your new order. We'd love to help, and a member of our customer care team will be reaching out to you shortly to provide further support. - Team Clearly

Canada
1 review
0 helpful votes
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Contacts
September 7, 2022

Love the contact lenses! Don't love the shipping charges, which I thought were excessive (approximately $25 for two orders).

Date of experience: August 8, 2022
Adriele Q. Clearly Rep
over a year old

Thank you very much for your feedback. We appreciate you're taking the time to share them with us. Your business is really important to us and by telling us what you liked and don't like about your experience, you are helping us improve our service for you and other customers in the future. Rest assured that more improvements will be made to make each of our clients' experiences as satisfactory as possible. We want to help and make things right for you, and a member of our customer care team will be reaching out to you shortly to provide further support. -AQ

Canada
1 review
0 helpful votes
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I love my glasses!
November 5, 2020

Obsessed with my glasses - they are so stylish and and fit my face perfectly. Never buying name brand again

Date of experience: November 5, 2020
Canada
1 review
0 helpful votes
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Paid extra for fast delivery
July 6, 2021

Paid the extra for express delivery and it took the same amount of time as regular delivery. Lesson learned

Date of experience: June 6, 2021
Angela C. Clearly Rep
over a year old

Thank you for your review Karli. 'We're so sorry to hear about this! We know the eyewear we provide is a critical part of our customers' everyday lives, and timeliness is so important when you're relying on our product to see! We'll be more than happy to look into this and proceed accordingly. We'll be reaching out to you directly shortly. Thank you for your patience. - Team Clearly

Canada
1 review
0 helpful votes
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Great service
November 9, 2020

I recieved my contacts in reasonable timing. Thank you I will order mu ontacts again when there needed.

Date of experience: November 9, 2020
Eleni B. Clearly Rep
over a year old

Thanks for the great review, Glenda! Glad we could be there for you with the contacts you need! - Team Clearly

Canada
1 review
0 helpful votes
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Great!
January 18, 2022

Lenses are created perfect. Clear and comfortable. Only the lenses are a bit too big. Bigger than I expected..

Date of experience: January 18, 2022
Canada
1 review
0 helpful votes
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Fantastic Glasses!
November 24, 2021

I picked to different pairs. One blue and one tortoise colour. They are both very well made and comfortable

Date of experience: November 24, 2021

Overview

Clearly has a rating of 3.3 stars from 5,181 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Clearly most frequently mention fast delivery, customer service and contact lenses. Clearly ranks 5th among Contact Lenses sites.

service
233
value
234
shipping
238
returns
100
quality
231