I have tried to wear but they are too blurry not sure if I need to just push through for a couple of days for my eyes to adjust or they are wrong
Timely delivery and correct order. Was happy with service and will continue to use. Could use more discount options
Thank you so much for your review, Craig! We truly appreciate it and we're so happy to hear that you liked our service! We'll definitely pass your feedback about the discounts on to our team, and in the meantime here is the link to our page dedicated to our on-going promotions: https://www.clearly.ca/coupon-codes
Thank you so much! - Team Clearly
I've gotten everything I wanted from Clearly, their contacts and glasses are well priced and well made. Definitely recommend.
Hi Kimberly, thanks so much for your review! We really appreciate the rating and feedback. We look forward to 'seeing' you again in the near future! -Team Clearly
Super fast delivery, packaging was in perfect condition. Got sooner then I was expecting and the quality is perfect
Contacts arrived sooner than expected as they were scheduled to arrive on Tuesday but were delivered on the weekend
Ordered glasses and I liked the experience so much, I immediately ordered contacts. I'll be purchasing again for sure.
It is a really simple and easy way to order contacts. The delivery quick, and comes to your mailbox.
Came quickly, were great to work with, and went beyond with sending a little treat along with my contacts!
I took express shipping when you didn't have stocks. I had to wait 2 months for my contacts and had to buy to another seller as I was running out.
We're so sorry for the delay caused with your order Fabian! We know the eyewear we provide is a critical part of our customer's everyday lives, and we understand timeliness is so important when you're relying on our product in order to see, so we'd really like to help make this right for you. Someone from our team will be reaching out to you directly with assistance on this, so we thank you for your patience and understanding. - Team Clearly
Ordered a cheaper pair of glasses, happy with how they look. Second order with Clearly and happy both times
Welcome back Gerald! We're so glad to hear your second pair worked out as great as your first pair did! We're looking forward to helping you find that perfect third pair real soon! - Team Clearly
I enjoy ordering contact lenses from Clearly. They are efficient and professional. Prices are reasonable and delivery is quick.
Delivery was really fast. I had to make some changes to my order and customer service was just perfect.
Great selection, and had the ones I been using all the time. Don't stop the fast service. Thank you!
When I put them on, they blurs a while first. How to say my experience, that is like, I don't have confidence to wear them if I need to drive.
What a terrible experience, Erick! We're truly sorry and concerned to hear that you're experiencing such an issue with your new order. We'd love to help, and a member of our customer care team will be reaching out to you shortly to provide further support. - Team Clearly
Love the contact lenses! Don't love the shipping charges, which I thought were excessive (approximately $25 for two orders).
Thank you very much for your feedback. We appreciate you're taking the time to share them with us. Your business is really important to us and by telling us what you liked and don't like about your experience, you are helping us improve our service for you and other customers in the future. Rest assured that more improvements will be made to make each of our clients' experiences as satisfactory as possible. We want to help and make things right for you, and a member of our customer care team will be reaching out to you shortly to provide further support. -AQ
Obsessed with my glasses - they are so stylish and and fit my face perfectly. Never buying name brand again
Paid the extra for express delivery and it took the same amount of time as regular delivery. Lesson learned
Thank you for your review Karli. 'We're so sorry to hear about this! We know the eyewear we provide is a critical part of our customers' everyday lives, and timeliness is so important when you're relying on our product to see! We'll be more than happy to look into this and proceed accordingly. We'll be reaching out to you directly shortly. Thank you for your patience. - Team Clearly
I recieved my contacts in reasonable timing. Thank you I will order mu ontacts again when there needed.
Thanks for the great review, Glenda! Glad we could be there for you with the contacts you need! - Team Clearly
I picked to different pairs. One blue and one tortoise colour. They are both very well made and comfortable
Answer: Hi Dan - what you're seeing is the pre-authorization hold being taken and released so we can actually take the payment upon shipping out. On a regular credit card this is pretty invisible (a pending payment becomes an actual charge), but because the only way to apply a pre-authorized hold of funds on a credit-debit is to have the processor remove them from the bank balance and hold them between your account and Clearly's, it looks more like a charge, refund, charge. In either case, Clearly only receives the funds the one time once the order ships out!
Answer: Oh no! We're truly sorry to hear about this and apologize for the late reply. If the prescription is correct, one more piece of information you want to verify is the PD (Pupillary Distance), as it is not always showing on the prescription. If it is not, and the PD is showing 63mm (or 31.5/31.5) on our receipt, this means the PD by default may have been entered when placing the order. This measurement is important as it allows us to cut and place the lenses in the frame in order for your eyes to focus right at the middle of the lens, to ensure comfortable and perfect vision. If the PD was incorrect, or if you're experiencing eye strain despite a correct PD, please contact our customer service team at 1-866-414-2326, or via chat or email through our website with your order information. We'd love the chance for them to trouble-shoot the issue and help with any adjustment if necessary. - SH
Clearly has a rating of 3.3 stars from 5,181 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Clearly most frequently mention fast delivery, customer service and contact lenses. Clearly ranks 5th among Contact Lenses sites.
We're sorry to hear that your vision is not right with the new pair of glasses! We'd love the chance to trouble shoot the issue and help you, and a member of our customer care team will be reaching out to you shortly to provide further support. - Team Clearly