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CitizenShipper

How would you rate CitizenShipper?
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Wisconsin
1 review
0 helpful votes
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100% SATISFIED
May 9, 2020

I was 100% satisfied with CitizenShipper! My driver Janet, was professional, kind, and gave me updates throughout the transport. I HIGHLY recommend CitizenShipper for any of your shipping needs. You will not be disappointed!
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Date of experience: May 8, 2020
Wisconsin
1 review
0 helpful votes
Follow Shaina L.
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Deborah was amazing. She picked up my cats the day after I booked and she drove straight through from NY to WI. She has a large van and my cats were able to eat and use the litter box during the ride. She sent me updates via text as she hit each state on the drive. She got to my apartment at 1:30 am and helped me get the cats and their things inside, all with a smile on her face after a 15 hr drive. I would definitely book with Deborah again, she was wonderful.

Date of experience: September 5, 2018
Georgia
1 review
1 helpful vote
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Great experience
May 16, 2022

I used CitizenShipper to find a driver to bring my puppy from Oklahoma to Atlanta and was very happy with the communication and process. I met the most friendly kind people and they updated me with pictures and check-ins throughout the entire trip. I will definitely use them again if I need ground transport and I recommend them to everyone.

Date of experience: May 16, 2022
Illinois
1 review
0 helpful votes
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Shipping Pets
May 9, 2020

I love the organization of Citizens Shipper. Its fantastic. I just wish they would have a app available for the customers. But it is very convenient to be able to have our pets delivered from anywhere in the US.

Date of experience: May 8, 2020
Maryland
1 review
1 helpful vote
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CitizenShipper helped me when I needed to ship a puppy to its new owner. Finding a driver for the job was very easy and the prices were reasonable. I'd definitely hire someone from CitizenShipper again for any future transports.

Date of experience: June 12, 2019
California
1 review
0 helpful votes
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Great Service
April 24, 2020

Citizenshipper is a site that connects people looking to have items/pets shipped, with people offering the shipping service. Clients are able t feel comfortable knowing that background checks have been preformed as well as getting to read other peoples experiences with shippers they are considering hiring.

Date of experience: April 22, 2020
Florida
1 review
0 helpful votes
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I placed an ad on CitizenShipper to have my cat brought from Jersey to Florida. I got numerous bids on the pickup and finally chose one. I had a wonderful experience throughout the whole process. I would definitely recommend using CitizenShipper for whatever reason you need to ship something.

Date of experience: January 19, 2019
Florida
1 review
8 helpful votes
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Citizenshipper leads you to believe that their people are vetted and safe. They do no screening oh, there are no safety checks. I lost my two beautiful dogs by trusting this website. The person I found on citizenshipper ended up abusing and killing my dogs. Please be careful, get references and talk to them. And please please don't use citizenshipper.com.

Date of experience: March 11, 2019
Arizona
1 review
8 helpful votes
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These companies should just be honest saying they cannot control what their service providers do and you are gambling with your pet's safety. This option does not sit well with me if you have grown together with your pets loving them throughout many years. These types of companies have already failed over & over again many times throughout the years.

Date of experience: January 23, 2021
Citizen S. CitizenShipper Rep
over a year old

CitizenShipper is definitely not trying to hide the fact that you, as a customer, are contracting with the delivery person, and not with CitizenShipper. We provide a marketplace where you can find a driver who meets your budget and time frame requirements. Much like Craigslist, where sellers post what they want to sell and buyers make arrangements to pay for it, Craigslist never touches the money that changes hands. We know that when it comes to pets (I am personally invested in no less than SIX rescue animals) extra caution and care is required, which is why we list badges for USDA and Red Cross Pet Aid certifications, if drivers choose to enroll in those programs. Furthermore, with the addition of two new programs, Pet Insurance and FirstVet, CitizenShipper is pulling out all the stops to increase the safety of pet transportation. While your statement that a GPS won’t help if someone falls asleep or is on medication, it does help to pinpoint where an accident happened. It does provide peace of mind that your pet is on its way to its destination, and it is a useful tool. While we can’t predict much this life, we can guarantee that we take pet safety very seriously and in cases of animal neglect, we will ban a driver for life if the investigation proves neglect or abuse. The fact is, shipping pets long distances involves all sorts of risks, even when it’s the pet owner doing the transportation. There is no deception with CitizenShipper and there is no lack of effort to ensure safety and compliance.

Utah
1 review
0 helpful votes
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Great Service!
November 5, 2019

I had a great experience the first time I used CitizenShipper. I got quotes from about 10 drivers within 30 minutes and was able to choose the best one within my price range. I will definitely be using them in the future.

Date of experience: November 3, 2019
Citizen S. CitizenShipper Rep
over a year old

Thank you Marlene, we're pleased to hear that you've found our website to be a cost effective and efficient service for connecting with your preferred transporter. :)

Utah
1 review
0 helpful votes
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Great experience!
April 8, 2019

Reliable shipper who took great care of my dog. Will use this site again. Only complaint is the fee on top of the shipping bid. $100 just to find a shipper through their website, then the price to actually ship the animal.

Date of experience: April 8, 2019
Rhode Island
1 review
0 helpful votes
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Puppy Transportation
April 22, 2019

I used this site to find transport of my new puppy. It was very easy and I received many bid for competitive pricing and time frames. The shipper I connected with was phenomenal! She kept me in touch at all times! She sent me photos, answered all my questions and delivered my pup a day early! I would definitely recommend to use this site!

Date of experience: April 20, 2019
Texas
1 review
0 helpful votes
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Thanks to CitizenShipper, I was able to secure reasonably priced last-second transport for our beloved family dog! Our shipper was fantastic! Not only was she extremely communicative every step of the way, but she gave the genuine impression of being a dog lover, and went out of her way to make Sadie's journey as comfortable and
Stress-free as possible. I can whole-heartedly give both my contracted shipper, and the CitizenShipper platform, my highest recommendation! Great job, and thanks!

Date of experience: September 21, 2018
North Carolina
1 review
0 helpful votes
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Extremely helpful
January 20, 2019

I can not say enough about this site, the people were so helpful and understanding. My trip was a long one from NC to TX they had a team of qualified individuals to help and they were all very helpful. I would highly recommend this site for your pet transportation needs.

Date of experience: January 18, 2019
Massachusetts
1 review
0 helpful votes
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Great Job
September 18, 2018

My transport service was amazing, had 2 large dogs shipped from CA to MA; took them 4 days and were in constant contact. Once I accepted the Bid from the carrier, I dealt with them directly. Never needed to deal with customer service, so no comment!
I would use them again!

Date of experience: September 18, 2018
Massachusetts
1 review
0 helpful votes
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Bloodhound puppy from Alabama to Maine
December 24, 2021

TailEx was absolutely amazing throughout the whole process. They always responded promptly and the communication from the initial inquiry through delivery was incredible. I will be using them for any pet transportation needs I have in the future.

Date of experience: December 23, 2021
Massachusetts
1 review
0 helpful votes
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Amazingly easy to use and people bid for your shipment. The people who I got in contact with were professional and personal. I found a business that I will be using and recommending from now on! Thank you!

Date of experience: May 23, 2019
Vermont
1 review
0 helpful votes
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CitizenShipper has twice helped me find the very best shipper for my pets. The process is incredibly easy, safe, and secure. Drivers are checked, verified, and reviewed. It is easy to get quotes and choose a driver. Awesome!

Date of experience: June 23, 2019
Michigan
1 review
0 helpful votes
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CitizenShipper allowed us to connect with an absolutely fantastic driver to transport our dog cross-country. Even with an older dog that doesn't necessarily travel well, she arrived in a timely manner with lots of communication throughout the voyage.

Date of experience: June 30, 2019
Virginia
1 review
0 helpful votes
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Moving is stressful enough. Moving from Iowa back to NC with fully packed cars, we wondered how we would get our cats moved. Our driver through CitizenShipper was timely and kept us posted throughout her travels with our cats. They arrived on time and happy!

Date of experience: July 4, 2019
Citizen S. CitizenShipper Rep
over a year old

Thank you for a great review Debra, we wish you and your furry family members a very warm welcome to your new home! :)

Overview

CitizenShipper has a rating of 3.3 stars from 1,070 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CitizenShipper most frequently mention great experience, pet transport and fur baby. CitizenShipper ranks 4th among Mail Forwarding sites.

service
236
value
229
shipping
213
returns
108
quality
207
+101