I am so glad to have found CitizenShipper! I was able to book a driver for my dog, who would never survive being transported on an airplane, to drive her from Miami to California. It was a super easy process! You submit your request and you receive quotes from multiple drivers! This is a very convenient and useful platform.
They seemed to work hard to acquire a delivery driver for me. It was over an 800 mile delivery and my delivery arrived in just over 24 hours. I had a motorcycle delivered and I don't know how any other transport service could've done any better.
Found this website by accident looking for a way to ship my dogs for a move. It was an easy process. My first bid the driver backed out after I had already paid the deposit. I contacted CitizenShipper customer service, they apologized profusely and refunded me immediately. After putting out for a second bid, I again had an offer right away and scheduled my three pups for pick up and delivery. It went through flawlessly and the shipper (PJ's) did a wonderful job. I would definitely recommend CitizenShipper and would use them again should the need arise.
A reliable service that gives you a number of options when it comes to providers to choose from. The background check and/or way that the company profiles these providers is incredible as it allowed me to feel totally confident in moving forward with their service. I had to ship my dog from the east coast, to the west coast, and she has major separation anxiety. The responsiveness in understanding from each contact was positively overwhelming. The overall process is seamless and I will be using this service again in the future
I was very skeptical to trust a stranger to deliver my dog safely to me. If you find the right transport group, you will not be disappointed. Platinum Pet Transport was absolutely great. They were in great communication and sent me pictures during the entire trip. I highly recommend you do your research before selecting a bid though. Some of them are too good to be true!
I hired Brian and Jennifer because of my mobility challenges, and because we caravanned on the trip I got to know them both and how they care for animals. The first thing i want to say is that they are not "hillbillies." Brian is the night manager at a local grocery store, and Jennifer, an experienced rescue volunteer, drives professionally around the KC metropolitan area making various deliveries. They are both lovely and caring people to work with. My shy boy and my bird made right up with them. Jennifer had a sixth sense about animal handling, and Brian was a master at packing in addition to being protective of his charges and thoroughly capable of handling any unexpected problems that arose on our long trip. They were the nicest, most accommodating people on earth. Because of them, the trip was fun and worry free. I recommend
Them unreservedly.
Citizenshipper was very easy to use.
After the posting went live I received a number of transporters bidding on my cargo. I continued to receive notifications until I settled on a transporter.
I was able to review each driver's rating/reviews from previous clients and choose the one that was best suited for my needs.
It was great to see the effort they put into screening their drivers before they are able to transport for them.
My cargo was picked up on time and delivered before the scheduled drop off, the driver kept me up to date on his trip.
I did try and book with other shippers on Facebook but found the vetting process to be more secure on citizenshipper.
I was desperate to get some large 100+ year old ornately framed photos to relatives out of state. I received at least 4 bids immediately and was able to make an informed decision. The shipment went easily.
I availed of citizenshipper's service when I was looking for options to transport my cat out of state because I had to move. Citizenshipper provided me with easy instructions so that my listing could be viewed by trusted transporters. I am very happy with the service I've received and the payment for the site was definitely worth it. The website was super easy to navigate and the communication was swift and clear. Will definitely avail of citizenshippers service in the future. If you are looking for a cheaper alternative to transport your pets, look no further!
First i want to say that Melinda is the nicest person you'll ever meet. I was so nervous about using this service but once I met Melinda, my worries went away. You can tell she is very experienced as soon as she meets your pets. Melinda was very thorough throughout the transportation process. She had a tough job taking my 3 dogs across the US but she was excited for the adventure. She sent many pictures and updates daily. You can call her anytime as well which is nice. She takes her job very seriously and LOVES on your pets so much. My dogs missed her when she left so I knew they had a great time. It was like a mini vacation for them as they traveled with her. If you want a safe, loving, wonderful experience-book with Melinda :).
That is amazing to hear Kendra, we are very glad your dogs had such a fun time with Melinda and we hope to provide you this experience again soon! :)
They have fast, friendly customer service. My own qualm is that their website is designed very poorly. Once you submit a shipping request you enter into chat windows with people who submit quotes. You can't see other parts of their website - it is just terrible design. But, don't let the design deter you. This is a good company and I found a reliable pet transport co. On their website.
Thank you for your honest feedback Sarah, and for your kind words and recommendations. We are hard at work in always improving our user experience, and we therefore always appreciate constructive criticism. We hope to have you as a loyal customer for all of your future shipping needs.
It was easy to post a rout, and I had several bids within the hour. The gentleman who ended up bribing our puppy to us was prompt, very polite, gave us updates along the way, and over all did a wonderful job. We can't thank you enough and would highly recommend Citizenshipper!
I wish I could give Cordell more than 5 stars! He communicated with me the whole time, he was friendly, he went above and beyond when the unexpected came up. Shipping with his and Citizenshipper has been a wonderful experience. I'd recommend it to anyone.
Highly recommend them! They delivered a Yorkie I was taking care of for a relative all the way from Miami to North Carolina and we're fair with the pricing as well. They even kept me updated at all times and send me pictures to assure me she was in good hands. Thank you so much!
I needed and adult 80 lbs dog shipped. I entered the information requested and within minutes I started to get quotes. The entire process was quick and simple. All the drivers are background checked and you can see from their profiles how many shipments they have completed and what other people had to say about them. Very good business to work with and will be happy to work with them again.
This company is very professional I was able to find a shipper to be able to bring me my new baby puppy home with. I also love that they do checks on the shippers to make sure they're legit and trustworthy. I will definitely be using citizenshipper again.
I was skeptical at first. I had many bids on my route, and after reviewing them all, I found the most qualified on paper. After speaking with him directly, he took away all my worries, concerns, and doubts with his knowledge, experience, background and empathy towards my pet. He was utterly wonderful and took great care of my sweet puppy and kept me updated the entire way. My driver was amazing! Bark Park Transports will be my only go to from now on!
Thank you for such an amazing and in depth review Shelby, we're very happy to hear you had such a wonderful experience using our service! :)
I highly recommend Fetch. My driver Sam was wonderful. Very kind and polite. Kept me updated, so I didn't have to worry about my dogs. He even rearranged his schedule to fit my dogs in. I'm so glad I found this wonderful person to transport my dogs. I can't thank him enough for making my dogs made it safely across country. Thank you. Forever grateful. Signed happy dog mom, Tina
I thought I was never going to be able to see my fur-baby since I am located in Florida and my baby was in Pennsylvania. I thought flying was the only option until I came across Citizen shipper. They gave me so many options to chose from. The quotes just kept coming in and all by good pet transporting companies. Their site was so easy to use too. Now I have my fur baby home with me where she belongs.
I was amazed to find a service to ship my puppy halfway across the country! One thing I immediately felt was safe using this site. The company performs background checks on all the drivers adding to the sense of safety and almost immediately after posting my job on the site a started getting quotes from drivers. You can quickly read over their profiles and see their pictures and ratings from other customers adding to the security aspect. I was so pleased with this service after being nervous about my puppy. Thanks!
Answer: Teresa, thank you for your question! As a shipping customer, besides the payment for the quote provided by the driver using our website, you are due a small booking fee which depends and fluctuates based on the bid. To learn more about how fees work, please visit out help center article -https://citizenshipper.zendesk.com/hc/en-us/articles/202363429-How-much-does-it-cost-to-use-CitizenShipper-
Answer: The driver directly you just pay the booking fee to the site when you accept the bid.
Answer: You should be able to google them and find reviews, meanwhile when you click on their business information it tells you if they are certified and verified that is all you really need and then there are reviews posted their along with their star rating and how many transports they have completed.
Answer: Hi Derri, if that company is listed on our site and has done deliveries, they may have reviews from previous customers.
Answer: Hi Elizabeth, we sure can transport birds. Just go to www.citizenshipper.com and list your posting with the location, the type of bird, and the dates you need to transport. You will then receive bids from drivers and can communicate with any of them until you find the one you want.
Answer: My booking fee was US$79 and did not get my US$25 rebate as promised in an email from CitizenShippers. Booking fee far to high
CitizenShipper has a rating of 3.3 stars from 1,070 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CitizenShipper most frequently mention great experience, pet transport and fur baby. CitizenShipper ranks 4th among Mail Forwarding sites.
Thank you for your feedback Kylee, we really appreciate your kind words and recommendations :)