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CitizenShipperReviews 1,069

3.3
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CitizenShipper Reviews Summary

CitizenShipper has a rating of 3.3 stars from 1,069 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CitizenShipper most frequently mention great experience, pet transport and fur baby. CitizenShipper ranks 5th among Mail Forwarding sites.

service
236
value
229
shipping
213
returns
108
quality
207
New Mexico
1 review
0 helpful votes
Follow Nathan D.
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Kathy arrived ahead of schedule and with happy pups. I strongly recommend using this service. I very happy with my experience.

Date of experience: December 16, 2018
Michigan
1 review
0 helpful votes
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Awesome
December 16, 2018

Let's begin with this was my first time hearing about this company that well I stumbled upon by chance. I was in need of a transport company to bring my pups over 190 miles home safely and affordability. Citizenshipper outdid itself, in the matter of minutes of posting I received numerous bids, I went with Christina! She was professional from bid to delivery. Kept me updated on my pups while in route, ensured they were in a crate and took them for a stroll. She went above and beyond. I felt comfortable because she was also verified, had a background check among other things done through the company. I would definitely state this is an awesome company to use to find stellar service.

Date of experience: December 15, 2018
Washington
1 review
2 helpful votes
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Surprisingly easy
December 15, 2018

The pet transit deliverer that Citizen Shipper hooked me up with was great. However, I felt the fee charged by Citizen Shipper for that service was considerably high.

Date of experience: December 14, 2018
Georgia
1 review
1 helpful vote
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Shatara was just wonderful and took great care of my new Frenchie girl, giving her bathroom breaks, water and kept her eyes on her to make sure she was a healthy puppy. She worked with me because we had to switch days because of snow and the breeder issues causing a delay. I was worried about trying this service but I would use her for anything travel related. She is very nice, on time and stayed in contact with me all the way. A++++++

Date of experience: December 14, 2018
Texas
1 review
1 helpful vote
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Love them!
December 15, 2018

They were amazing and I would highly recommend them to anyone wanting to ship something! I used them to transport my puppy from Florida to Texas. My puppy arrived safely and they updated me as they traveled.

Date of experience: December 14, 2018
Alabama
1 review
0 helpful votes
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Good site
December 14, 2018

Very easy to use. Received immediate response. My dog was delivered on the date that was set. He was very well taking care of & happy

Date of experience: December 13, 2018
Puerto Rico
1 review
0 helpful votes
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Reliable
December 12, 2018

Excellent service! Would recommend and use again for any shipment. This site was a life saver for me shipping my pets.

Date of experience: December 12, 2018
Illinois
1 review
0 helpful votes
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Worth the price
December 11, 2018

Communication was good. I'm glad to have my dog with me. Does this site was easy to manage in the bidding was quite interesting.

Date of experience: December 11, 2018
Arizona
1 review
4 helpful votes
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Frustrating
December 11, 2018

The website is difficult to use and when you ask for help it is difficult to get a response. I recently double booked a shipment for my dog. When I explained that I needed help they were quick to take $ and still have not returned confusing double book $. This is the second week of waiting?

Date of experience: December 11, 2018
Alabama
2 reviews
0 helpful votes
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I have had two shipments received and one sent. I've been pleased with all three individuals so far.

Date of experience: December 10, 2018
Michigan
1 review
0 helpful votes
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Positive
December 11, 2018

I listed a shipment request and was able to find a company right away. Great communication and arrived way a head of schedule. They kept me updated and made it much easier than expected!

Date of experience: December 10, 2018
Massachusetts
2 reviews
1 helpful vote
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FANTASTIC
December 10, 2018

My dog was shipped over 1000 miles. Great communication. Dog arrived safely & I'm so thrilled with the exoerience over all. Highly recomend Tommy!

Date of experience: December 9, 2018
California
1 review
0 helpful votes
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Liberty Transport was friendly, courteous, and arrived 24 hours earlier than expected. This experience was painless and my (15 year old) dog was transported comfortably and safely!
What more could you ask for?

Date of experience: December 9, 2018
Washington
2 reviews
1 helpful vote
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Pleased with the way the website works and the privacy. Cost efficient and a great way to shop for the best price and best fit for your transport needs!

Date of experience: December 7, 2018
Alabama
1 review
0 helpful votes
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Puppy Transpo
December 5, 2018

Fast and put me in contact with great transport guy, will definitely be using them again in the future.

Date of experience: December 4, 2018
Massachusetts
1 review
0 helpful votes
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We hired someone to transport our rescue dog from South Carolina to Massachusetts was very professional and went above and beyond our expectations.

Date of experience: December 4, 2018
Vermont
1 review
0 helpful votes
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Lots of choices
December 4, 2018

They call it a bidding site for pet shipping, I don't know about that, I had to reach out to everyone that I was interested in using. I also didn't like what appeared to be an automatic 5 star review when they were verified. Other than that, there were lots of choices and I was able to find the perfect shipper. They also have another fee on top of what the shipper charges that they don't make very clear. All in all I was happy with the site and would recommend them.

Date of experience: December 4, 2018
South Carolina
1 review
0 helpful votes
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Rosie burgess
December 3, 2018

Mary lil lambs was amazing on working with me on a budget getting my dog to my husband in ks, she was on time,

Date of experience: December 3, 2018
Ohio
1 review
1 helpful vote
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Excellent Experience
December 3, 2018

The pick up and delivery date was as promised. Very straight forward and reliable service. Tommy was very responsive and took good care of my dog. I am glad I used CitizenShipper. Highly recommend.

Date of experience: December 2, 2018
New Jersey
1 review
0 helpful votes
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Excellent service
December 3, 2018

I was able to quickly link to shippers that were able to provide safe transportation of my purchase of a new puppy. Citizen Shipper provided many choices of shippers that had certified background checks.

Date of experience: December 2, 2018

From the business

From would-be pet owners, to people moving across the country, pet owners are often presented with a difficult problem to solve when they need to transport their pet. How do you transport a living creature who you’ve developed a bond with safely and reliably?

Citizenshipper is a marketplace that looks to delight its customers by providing them with a convenient and safe way to connect with experienced pet transportation professionals. We are driven by desire to create magical moments for pet owners by uniting them with their pets quickly, safely and reliably anywhere in the US, while creating job opportunities for drivers.

If you have something to ship, list a transportation job, get bids and then choose your transporter. If you would like to become a transporter, create a profile, get your account verified, find matching shipments, and get on the road. For more information about becoming a transporter, roll on over to our CitizenDriver driver page. Whichever option you choose, in less than 60 seconds you will become a part of our nationwide network of people who are working together to get things from Point A to Point B everyday.

With ten years experience building an online marketplace, we understand the needs of all of its participants. We’ve tried and tested a variety of platform models, and policies, to find a highly optimized user experience that has helped thousands of pets be transported safely and reliably across the country.

We’ve developed our vetting system and de-risked the platform so that customers can feel safe using us. Our extensive positive reviews speak to why shippers should choose us over someone else they find online.

Whether you operate a small business, or you are an individual in need of transportation service, CitizenShipper can help you meet your needs.


citizenshipper.com
Founded in 2008
Austin, TX, United States
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