Tim is a liar and a thief
Tim agreed Take my two Rottweilers to Lebanon Oregon along with two crates 50+ pounds of food and a box of toys food bowls an AKC paperwork…. 50 foot chain and a 25 foot chain…
Upon arrival the dogs were delivered to my sons in Lebanon Oregon but the chains and a basketball and a football and all the dog food did not get delivered and when I called TimAnd informed him and ask him what happened he told me he thinks he lost the toys and a hotel room and he said he threw the dog food away because he was allergic to it… Tim owes me $100 for all the stuff that did not get delivered and what gets me the most is that I stayed in communication the whole trip of my dogs going to my sons and he did not inform me of any of this until I called him and confronted him after learning that stuff was not delivered for me that is very bad credibility and not trust worthy And I do not recommend Nor will I ever use his service again he is a liar and a thief.
On top of all this I don't think the citizen group that Tim uses to gain business knew he was taking my dogs all the way to Lebanon Oregon from Missouri…Hopefully this will be discovered and Tim will be banned from doing this to anyone else.
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Fast and friendly service with updates throughout the trip. I will use again and recommend to my friends and family.
Thank you for your future recommendations Michael, it's a pleasure having you as our customer! :)
Excellent service! They really find you the best fit for your furry babies! I am happy! Thank you for everything!
Provided exactly what I needed at a great price! Transporter was communicative and caring, and the whole process was easy!
Bryan was fabulous. Great communication throughout the shipment. Would recommend or use again if the opportunity arose. Thank you, Bryan!
Easy to navigate and has trusted drivers available to use. Will use again in the future if needed for sure
It was easy simple and people toy chose that you trust for your shipment! Made it to me safley and all in order.
Would definitely use again. Seamless experience. Friendly and courteous. Provided pics and updates regularly.
Thank you for your review Melissa, we hope to be at service for your future shipping needs :)
Good site. Easy to use, lots of options and got a really good price. I found someone to deliver my dog from Vermont to North Carolina. Super easy.
Thank you for your feedback Raphael, we welcome your dog to his new home! :)
Communication was good. I'm glad to have my dog with me. Does this site was easy to manage in the bidding was quite interesting.
Awesome service! I used the site to help find a kind, caring driver to transport my pup that I adopted from Texas to Florida.
Was super easy to get a quote. I used this service to transport my dog from NC to NY and had a great experience.
Eric went above and beyond! He constantly kept in touch and monitored my puppy the entire time. He shopped for supplies and was trustworthy.
Awesome service. I connected with and contracted with my courier within hours. Couldn't be more pleased.
Quick and easy booking. Great service and reduced our stress on an international move during Covid-19!
I love this site Matthew and Robert are very dedicated to the site. Always fast to answer all questions
Fast, easy... I would use again and again!
Just fill out what needs to be shipped from point A to point B and BOOM!
You get quotes left and right.
I got tons of offers in the first few min and the driver showed up on time and took my boat to the dealer location on time. Will user again
Answer: Teresa, thank you for your question! As a shipping customer, besides the payment for the quote provided by the driver using our website, you are due a small booking fee which depends and fluctuates based on the bid. To learn more about how fees work, please visit out help center article -https://citizenshipper.zendesk.com/hc/en-us/articles/202363429-How-much-does-it-cost-to-use-CitizenShipper-
Answer: The driver directly you just pay the booking fee to the site when you accept the bid.
Answer: You should be able to google them and find reviews, meanwhile when you click on their business information it tells you if they are certified and verified that is all you really need and then there are reviews posted their along with their star rating and how many transports they have completed.
Answer: Hi Derri, if that company is listed on our site and has done deliveries, they may have reviews from previous customers.
Answer: Hi Elizabeth, we sure can transport birds. Just go to www.citizenshipper.com and list your posting with the location, the type of bird, and the dates you need to transport. You will then receive bids from drivers and can communicate with any of them until you find the one you want.
Answer: My booking fee was US$79 and did not get my US$25 rebate as promised in an email from CitizenShippers. Booking fee far to high
CitizenShipper has a rating of 3.3 stars from 1,069 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CitizenShipper most frequently mention great experience, pet transport and fur baby. CitizenShipper ranks 4th among Mail Forwarding sites.
Hello Gary,
I’m sorry to hear about this frustrating experience with one of the drivers on our platform. We do background check each driver before we allow them to accept any shipments, but the background doesn’t catch everything that could be problematic. That’s why we have customers review their drivers so new customers can make an informed decision. I appreciate that your items were valuable to you and should have arrived along with your dogs, and it is unacceptable for a driver to do this. Unless you made an arrangement outside of our platform with the driver, the trip is visible on our platform. We suggest that customer always use the platform for communication so there is evidence if something doesn’t go right, that gives us more leverage to assist. Please email jesika@citizenshpiper.com with the email you used to sign up with our platform and I will see if I can offer any additional assistance.