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Chrono24

Overview

Chrono24 has a rating of 4.7 stars from 2,954 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Chrono24 most frequently mention great experience, customer service and fast delivery. Chrono24 ranks 2nd among Marketplace sites.

service
115
value
107
shipping
103
quality
104
This company does not typically respond to reviews
How would you rate Chrono24?
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Colorado
1 review
0 helpful votes
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Good sale
April 27, 2022

Bought Tudor watch. It was a good Japan company and no problems in customers - price was good too!

Date of experience: April 27, 2022
Spain
1 review
0 helpful votes
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Very slow response after a false delivery
May 19, 2020

Very slow response after a false delivery was notified, finally they got it right after a few weeks

Date of experience: May 19, 2020
Support-Team C. Chrono24 Rep
over a year old

Dear JM,
Thank you for your feedback. We regret to hear that you had a poor experience using Chrono24. After taking a look at your transaction, we see that the seller made an error in entering your tracking information. We expect all of our dealers to responsibly enter the correct tracking information so that you may know where your package is every step of the way. We apologize for the mix up and if you every purchase a watch from Chrono24 again and have delivery issues, you can always reach out to us and we can amend the issue.

Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We look forward to hearing from you so we can make sure you ultimately have a positive experience on Chrono24.

Kind regards,
Your Chrono24 Team

New Jersey
1 review
0 helpful votes
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Peace of mind
September 12, 2022

Simple and easy. Got the peace of mind when purchasing a a watch online from a certified dealer.

Date of experience: September 12, 2022
GB
1 review
0 helpful votes
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EFFORTLESS
May 20, 2020

THE WHOLE EXPERIENCE WAS QUICK, CHEAP AND SECURE. I WOULD DEFINITELY RECOMMEND THIS SITE AND WOULD USE AGAIN.

Date of experience: May 20, 2020
California
1 review
0 helpful votes
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Watch love-it's contagious!
February 7, 2024

So helpful. I was so excited to get my watch! Thanks much!

Date of experience: February 7, 2024
New York
1 review
0 helpful votes
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Great buy
March 24, 2024

Easy to use website. Accurate description. Very happy.

Date of experience: March 14, 2024
Maine
1 review
0 helpful votes
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Easy process
March 4, 2024

Process was easy and problem free. Item arrived as described and shipping was fast.

Date of experience: March 4, 2024
Florida
1 review
0 helpful votes
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Good and safe place to buy your timepiece
January 28, 2024

Very good experience, good communication and safe! I will continue buying here

Date of experience: January 28, 2024
Florida
1 review
0 helpful votes
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Easy and enjoyable
January 27, 2024

Easy and quick and enjoyable
I received exactly the watch as p

Date of experience: January 27, 2024
Pennsylvania
1 review
0 helpful votes
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Security
March 5, 2024

Chrono24 helped resolve an issue I had and backed me as a buyer through mediation.

Date of experience: March 5, 2024
Indiana
1 review
0 helpful votes
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Satisfied
March 4, 2024

Smooth transaction, fast delivery and overall good experience.

Date of experience: March 4, 2024
California
1 review
0 helpful votes
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Very Good experience
February 6, 2024

Good and safe deal. I love the watch I bought. Recommend

Date of experience: February 6, 2024
Florida
1 review
0 helpful votes
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Gold
November 14, 2023

Was easy to navigate through the financing and the shipping was fast. Very happy with my purchase.

Date of experience: November 14, 2023
Washington
1 review
0 helpful votes
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Hydro
November 16, 2023

Easy, very quick. The communication was great. Shipping was fast and secure.

Date of experience: November 16, 2023
West Virginia
1 review
0 helpful votes
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Great and easy purchase
January 15, 2023

Carrier just left an expensive item outside my door without my signature

Date of experience: January 15, 2023
New Jersey
1 review
0 helpful votes
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Had to cancel but still waiting for the watch to be fixed.

Date of experience: July 6, 2022
Luxembourg
1 review
0 helpful votes
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Junghans Max Bill Chronoscope
September 11, 2020

Easy to use interface, excellent checkout process and communications, and accurate information.

Date of experience: September 11, 2020
Pennsylvania
1 review
0 helpful votes
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Purchase
October 5, 2022

Seems a little hard to make a quick purchase of desired product

Date of experience: October 5, 2022
Australia
1 review
0 helpful votes
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Watch purchase
October 18, 2020

Prompt service and watch arrived on time as promised And well protect

Date of experience: October 18, 2020
Canada
1 review
0 helpful votes
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Ram
June 10, 2020

Great way to purchase a watch. This the second time I have purchased a watch through them.

Date of experience: June 10, 2020