How would you rate Chrono24?

Nelson J.

Indonesia

1 review

0 helpful votes

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Safe Secure and Satisfied

October 21, 2020

Great service, protection and communication, makes this a service I will use again.

Date of experience: October 21, 2020

Angelo S.

Florida

1 review

0 helpful votes

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Proper and specific watch identification.

January 28, 2023

It was a 60,000$ purchase. May i speak with a manager, regarding policy.

Date of experience: December 29, 2022

Support-Team C. — Chrono24 Rep

over a year old

Dear Angelo,

Thank you for your feedback. We regret to hear that you had a poor experience with Chrono24.

We'd be more than happy to help answer any questions you may have about your purchase.

Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560 if you have any further questions. We look forward to hearing from you so we can make sure you ultimately have a positive experience on Chrono24.

Kind regards,
Your Chrono24 Team

Mark E.

France

1 review

0 helpful votes

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Seiko Dive Watch

October 26, 2020

New condition, great price, very happy to add this watch to my collection

Date of experience: October 26, 2020

Nicolas V.

Spain

1 review

0 helpful votes

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FedEx horrible

September 19, 2020

Chrono24 as a website amazing, but the company FedEx as shipment transport horrible...

Date of experience: September 19, 2020

Danai O.

Greece

1 review

0 helpful votes

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VERY SATISFIED

November 1, 2020

Everything was quick & easy! Totally recommended! I felt my money was safe.

Date of experience: November 1, 2020

Andrew O.

California

1 review

0 helpful votes

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Simple

June 30, 2022

Most reliable way to buy these high-ticket items for the most reasonable prices.

Date of experience: June 30, 2022

Alexander F.

Austria

1 review

0 helpful votes

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Super satisfied

June 17, 2020

Easy and secure process. Could get a great offer for a new Citizen

Date of experience: June 17, 2020

Lars Y.

Sweden

1 review

0 helpful votes

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Perfect!

June 18, 2020

Fast and accurate! Highly recommended. The watch as describe and in perfect condition.

Date of experience: June 18, 2020

Eric M.

Netherlands

1 review

0 helpful votes

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Very good.

September 26, 2020

Clear and easy use of the site.
Good step by step communication.
Reliable.

Date of experience: September 26, 2020

Corey D.

Canada

1 review

0 helpful votes

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Great experience!

May 9, 2020

Transaction was smooth and I was kept well informed. Definitely would buy again!

Date of experience: May 9, 2020

Shannon A.

Texas

1 review

0 helpful votes

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I will be back for more watches

August 22, 2023

Searching for watches was very easy. The seller I bought from was excellent.

Date of experience: August 22, 2023

Jessica L.

Hong Kong

1 review

0 helpful votes

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Amazing

August 2, 2020

The service was incredible and thr delivery time was very fast. Recommend highly.

Date of experience: August 2, 2020

Nicholas K.

Netherlands

1 review

0 helpful votes

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Fast, professional and peace of mind!

May 13, 2020

A very pleasant and easy transaction, allowing for ease and peace of mind.

Date of experience: May 13, 2020

Benjamin T.

South Carolina

1 review

0 helpful votes

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Great service!

March 31, 2022

Great service here! Trusted and true! Will keep buying watches here for sure!

Date of experience: March 31, 2022

Carlos P.

Florida

1 review

0 helpful votes

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Amazing app!

March 30, 2024

Will be doing more business in the near future
Very satisfied with my new watch

Date of experience: March 20, 2024

Gerardo V.

California

1 review

0 helpful votes

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Excellent

July 10, 2023

No problem at all and I got the watch I was looking for

Date of experience: July 10, 2023

Anu P.

Illinois

1 review

0 helpful votes

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Dependable and safe platform.

February 18, 2023

Great experience from start to finish. Would highly recommend to friends and family.

Date of experience: February 18, 2023

Robert X.

New York

1 review

0 helpful votes

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Best Website

March 28, 2024

You have the most complete website for purchasing a vintage watch.

Date of experience: March 18, 2024

Samuel E.

France

1 review

0 helpful votes

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Very fast delivery and no problem with the package

October 31, 2020

Beautiful watch as well as a good packaging, for such a low price it is great! Very happy.

Date of experience: October 31, 2020

sorin P.

Romania

1 review

0 helpful votes

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80% pleased

December 4, 2020

NO INVOICE "for the final cut"... customs fees= to be... or not to be... it was something "new"...

Date of experience: November 4, 2020

Q&A (15)

Question

Hi, do you assist with problems with releases from custom

See more answers (0)

Question

If paying via escrow, if the watch is $10,000 and postage $100, is my total outlay $10,100? Or are there additional or other escrow costs?

Answer: Dear Justin, Thank you for your question. With the article price being $10,000 and the shipping cost is $100, the total that you would pay would be $10,100. There are not any additional fees for the buyer in a transaction. Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you. Kind Regards, Your Chronno24 Team

By Support-Team C., over a year old

See another answer (1)

Question

so If post a watch for sale (Rolex> 15,000) I do not get paid until i ship the product and the buyer confirms delivery ? summarize the process for me

Answer: Thank you for your question. Once a buyer makes an offer on the watch and the seller accepts, the buyer will make payment into the escrow account we offer for private sellers. The seller will then ship the package fully insured with signature required. Once the buyer receives the package, they have 7 days to report an issue. As long as no issues are reported, Chrono24 will automatically payout the seller after the 7 days (it typically takes a few business days for the bank to recognize the payout). Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.

By Support-Team C., over a year old

See more answers (2)

Question

I'm uncomfortable providing my banking information to a company that I'd never heard of until a couple of days ago yet it's required to complete my ad

Answer: Thank you for bringing up your concern. All private seller accounts are required to include bank account information when posting an advertisement. The bank account information included is where payment is directed once the watch sells. Your information is secure with Chrono24 is only used for a final payout once the watch is sold. Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.

By Support-Team C., over a year old

See more answers (2)

Question