business logo of Chrono24

Chrono24

Overview

Chrono24 has a rating of 4.7 stars from 2,953 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Chrono24 most frequently mention great experience, customer service and fast delivery. Chrono24 ranks 2nd among Marketplace sites.

service
115
value
107
shipping
103
quality
104
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How would you rate Chrono24?
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Germany
1 review
0 helpful votes
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Just perfect, reliable
July 24, 2020

The service provided must just work smoothly and this is the case.

Date of experience: July 24, 2020
Connecticut
1 review
0 helpful votes
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Easy and secure purchase
October 26, 2023

Quality and secure buying experience. Step by step check out procedure. A+

Date of experience: October 26, 2023
Netherlands
1 review
0 helpful votes
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Very happy, couldn't expect better service.
September 22, 2020

Everything went as expected, communication was flawless and delivery as per described.

Date of experience: September 22, 2020
Australia
1 review
0 helpful votes
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A pleasure
September 24, 2020

Plenty of watches to choose from easy to find what you need

Date of experience: September 24, 2020
Georgia
1 review
0 helpful votes
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Poor communication
December 10, 2022

Tried calling, took two days to get someone to answer the call.

Date of experience: November 10, 2022
Support-Team C. Chrono24 Rep
over a year old

Hello Thom,

Thank you for your feedback. We're sorry that you had this particular experience with us at Chrono24.

As it's the holiday season, our call volume has increased, and getting to each customer may take a little longer than usual. We try our best to reach back out to our customers and in the event that we cannot reach you, it's always best to leave a voicemail or email and we will get back to you at our earliest convenience.

Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560 if you have any further questions. We look forward to hearing from you so we can make sure you ultimately have a positive experience on Chrono24.

Kind regards,
Your Chrono24 Team

Norway
1 review
0 helpful votes
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Good overview and trustworthy
September 30, 2020

Easy - safe and fast. And good personal follow up all the way.

Date of experience: September 30, 2020
Michigan
1 review
0 helpful votes
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Cartier purchase
December 21, 2022

Overall everything was A+. Watch came just as described with everything that was listed in the ad.

Date of experience: December 21, 2022
California
1 review
0 helpful votes
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Rolex Datejust 41
July 5, 2023

Easy and seller had great communication. Watch as described and perfect condition.

Date of experience: July 5, 2023
AE
1 review
0 helpful votes
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Jnj. Vintage. W
October 1, 2020

Very helpful and professional good services, easy and safe way to deal

Date of experience: October 1, 2020
Washington
1 review
0 helpful votes
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Very satisfied
July 1, 2020

Great watch. Fast delivery. Perfect service! I highly recommend this watch collection.

Date of experience: July 1, 2020
AE
1 review
0 helpful votes
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Monaco
July 5, 2020

Really professional i felt comfortable coz you follow me step by step.

Date of experience: July 5, 2020
New Jersey
1 review
0 helpful votes
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Rolex
July 6, 2022

Great service and dealer Jenny response promptly with my questions and concerns.

Date of experience: July 6, 2022
Singapore
1 review
0 helpful votes
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Buying my first Rolex with Chrono24
July 19, 2020

It was pleasant and smooth. The watch came well wrapped and was in better condition than expected.

Date of experience: July 19, 2020
California
1 review
0 helpful votes
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Great condition, packaging and presentation. Fast shipping too!

Date of experience: March 1, 2024
South Carolina
1 review
0 helpful votes
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Great experience
February 22, 2024

The entire process was effortless and was completed perfectly.

Date of experience: February 22, 2024
Kansas
1 review
0 helpful votes
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Seiko Alpinist is beautiful
February 25, 2024

Fast shipment. Great price. Would like an instruction manual and watch certificate

Date of experience: February 25, 2024
Washington
1 review
0 helpful votes
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Great dealer
February 19, 2024

Great experience great watch, would recommend, got the watch the next day

Date of experience: February 19, 2024
Australia
1 review
0 helpful votes
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Quick and easy
August 11, 2020

Easy app to use, dealer was great to deal with and postage was super quick! A++++

Date of experience: August 11, 2020
Spain
1 review
0 helpful votes
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Safe, Efficient and Satisfied
August 25, 2020

The purchase was flawless, efficient, fast and was happy with the product. I like using Chrono24.

Date of experience: August 25, 2020
California
1 review
0 helpful votes
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Happy with service
January 14, 2022

My first time shopping with chrono24 and all my questions were answered and made purchasing easy.

Date of experience: January 14, 2022