Chrono24 has a rating of 4.7 stars from 2,953 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Chrono24 most frequently mention great experience, customer service and fast delivery. Chrono24 ranks 2nd among Marketplace sites.
The service provided must just work smoothly and this is the case.
Quality and secure buying experience. Step by step check out procedure. A+
Everything went as expected, communication was flawless and delivery as per described.
Plenty of watches to choose from easy to find what you need
Tried calling, took two days to get someone to answer the call.
Easy - safe and fast. And good personal follow up all the way.
Overall everything was A+. Watch came just as described with everything that was listed in the ad.
Easy and seller had great communication. Watch as described and perfect condition.
Very helpful and professional good services, easy and safe way to deal
Great watch. Fast delivery. Perfect service! I highly recommend this watch collection.
It was pleasant and smooth. The watch came well wrapped and was in better condition than expected.
The entire process was effortless and was completed perfectly.
Fast shipment. Great price. Would like an instruction manual and watch certificate
Great experience great watch, would recommend, got the watch the next day
Easy app to use, dealer was great to deal with and postage was super quick! A++++
The purchase was flawless, efficient, fast and was happy with the product. I like using Chrono24.
My first time shopping with chrono24 and all my questions were answered and made purchasing easy.
Answer: Dear Justin, Thank you for your question. With the article price being $10,000 and the shipping cost is $100, the total that you would pay would be $10,100. There are not any additional fees for the buyer in a transaction. Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you. Kind Regards, Your Chronno24 Team
Answer: Thank you for your question. Once a buyer makes an offer on the watch and the seller accepts, the buyer will make payment into the escrow account we offer for private sellers. The seller will then ship the package fully insured with signature required. Once the buyer receives the package, they have 7 days to report an issue. As long as no issues are reported, Chrono24 will automatically payout the seller after the 7 days (it typically takes a few business days for the bank to recognize the payout). Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: Thank you for bringing up your concern. All private seller accounts are required to include bank account information when posting an advertisement. The bank account information included is where payment is directed once the watch sells. Your information is secure with Chrono24 is only used for a final payout once the watch is sold. Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: This company should be closed down, I have been scammed selling a brand new watch, the buyer has my watch and I have nothing.
Answer: Yes I have used them and got a Genuine watch at a very good price.
Answer: Depends on the dealer and where the dealer is located.
Hello Thom,
Thank you for your feedback. We're sorry that you had this particular experience with us at Chrono24.
As it's the holiday season, our call volume has increased, and getting to each customer may take a little longer than usual. We try our best to reach back out to our customers and in the event that we cannot reach you, it's always best to leave a voicemail or email and we will get back to you at our earliest convenience.
Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560 if you have any further questions. We look forward to hearing from you so we can make sure you ultimately have a positive experience on Chrono24.
Kind regards,
Your Chrono24 Team