From the business
Buy new & pre-owned watches on Chrono24 & sell them globally. More than 359,263 brand-name watches from Rolex, Breitling, Omega, etc., at competitive prices
Chrono24 Reviews Summary
Chrono24 is widely recognized for its professionalism, seamless purchasing process, and high-quality product offerings, with customers frequently praising the clarity of communication and the security measures in place, such as escrow services. The platform's user-friendly interface and extensive selection contribute to a positive buying experience, fostering customer loyalty. However, some reviews highlight occasional logistical issues, such as package delays, although the company's responsive customer service tends to mitigate these concerns effectively. Overall, Chrono24 maintains a strong reputation for reliability and customer satisfaction in the luxury watch market.
This summary is generated by AI, based on text from customer reviews
First-time buyer pleased with purchase. Very responsive seller who wished me to wear my watch in good health, which I liked very much!
In my communication with the dealer, we agreed that the dealer should pay the shipping charge. This was different from how the watch was advertised. The dealer had difficulty changing this on the invoice. I had to make three different calls to Chrono to get the invoice corrected.
I've purchased a few watches on Chrono24 now. The experience has been seamless with the app, and the watch sellers. It's definitely my number one spot to buy watches.
Thank you for all you do!
Found the watch I wanted for a great price, and the seller is great.
Every transaction I've had on chrono24 has been very satisfying and easy.
The buying experience was very straight forward. The website was easy to use and communication with the dealer selling the watch worked well. I would definitely use this again.
Excellent website to find your next watch. It is also easy to find the specifications of each watch and allows you to evaluate how the market is doing. Thank you very much.
I have purchased 3 watches through Chrono 24. Each time has been problem free. I appreciate the selection Chrono 24 offers and trust their process. I will be back for more.
Very poor response to inquiries. Need to fix when you have alot of competition. Best selection but other sites have much better response times
Everything about my experience was flawless! The selection offered. The commutation between myself and the dealer was great! I appreciated the way C24 moderated communication both before, during and after the purchase. From my very first question about the product, all the way through receiving the watch was handled perfectly.
Thank you for a seamless experience. Fast with great communication.
Great experience throughout with Chrono24 - I felt very confident through the whole purchase. Very nicely done - Thank you
Each purchase has became in a better experience! Most reliable place to buy a used or new luxury timepiece!
I would like to inform you that I submitted the purchased chopard clock to the official Chopar shop in Athens and they told me that a number of bracelet stones have been replaced and therefore are not original ones.
My purchase didn't work out, but the staff was very helpful and efficient in facilitating a refund.
I had an excellent experience with Chrono24! Their professionalism, attention to detail, and commitment to customer satisfaction were unmatched. The entire process was seamless, and the watch was exactly as described—authentic, high-quality, and delivered promptly. Communication was clear and responsive, which made the transaction even smoother. I couldn't be happier and highly recommend to anyone looking for fantastic service all around!
A fantastic, high volume, seller. Good communication. The watch was perfect and was delivered on time. Highly recommended.
I was very pleased with Chrono24. Chrono24 used my previous entries regarding my interest in this item and "found" a suitable piece that matched my preferences. Once they recommended the item, I contacted the seller and made the purchase with ease. The item was delivered the very next day in pristine condition. Without the assistance and involvement of Chrono24, this wouldn't have been on my radar and would never have happened. Thank you, Chrono24
Every aspect with one exception went flawlessly. UPS had temporarily misplaced the package but Chrono24 stepped in for me and got it handled. Complete professionals!
Wow, A+ customer service, seller updated me point by point of shipping status, fedex missed placed my package somewhere in their facility for couple days, seller reached out asking if there was anything they can do on their end, now that's service, thank you Dealer Hachimura Watch Japan (TC-*******).
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members