Overview
Chrono24 has a rating of 4.7 stars from 2,956 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Chrono24 most frequently mention great experience, customer service and fast delivery. Chrono24 ranks 3rd among Marketplace sites.
This website has plenty of filters and options to find exactly what you desire. The money back guarantee eased my mind and made this process very simple and smooth.
Thank you for a seamless experience. Fast with great communication.
This is the worse buying experience which I've ever had. First, their payment system is not working. I've tried to pay for the watches but could not. I wrote 4 emails, after 2 days-no response from their support, it just does not exist. I've called two times, they told me will pass the issue to tech department-no updates or resolution. Paid for calling to their German number that stated as support line-one simply does not work. Then they blocked my account without any explanation and withdrew my purchase. Instead of normally buying and paying for my watches, I spent 2 days and extra money for nonsense communication with this horrible website/platform. Do not buy anything there, this is a disaster!
I was pleasantly surprised with my experience on Chrono 24 purchasing a new 2024 Rolex and circumventing the registration and waiting process with the authorized dealer. Make sure you read the reviews of the dealer and do your homework before making your purchase. If you are looking for a new unworn Rolex you may pay a premium based on the model but I would highly recommend this site if you don't want to wait a year or more for your watch with the authorized dealer. I will be purchasing my next Rolex on this site.
Great company to deal with. The escrow account is a great idea. The dealers available through them are top notch. All questions answered. And the web site is very informative regarding procedures to get access to dealers/private sellers, and procedures on purchasing watches. Will definitely use site again!
My purchase didn't work out, but the staff was very helpful and efficient in facilitating a refund.
Facilitated the transaction very well and when I had a question I was able to speak to a customer service agent who was helpful & professional. Without Chrono24, I would hesitate to buy directly even from a well regarded dealer. Thanks!
Very easy process. Everything went smooth. This was the only place I could find with the exact watch I was looking for. I will use C24 again.
Easy to work with, transaction but seamless. Reputable company. I like their buyer protection program..
Watch Sovereign LLC,
Oyster Perpetual images were exactly the watch I wanted and received. Shipment was started the same day as payment was received with tracking information provided. Price was better than all other dealers and I couldn't be happier. Would buy from them again.
First time using C24 for a watch purchase. What I was not expecting was to pay sales tax as the watch was purchased out of State and the dealer is not required to collect sales tax from the State it was shipped to. The watch was delayed a few days for the escrow process.
Overall satisfied.
I had to watch that I put a bit in that the seller found an issue with and tried to move money out of that escrow into another, which chrono said they could do. A day later. They said they couldn't do it had to cancel the order and refund my money. I had a few other issues with them on other items as well, I tried to buy another watch where Apple Pay was available, but then they came back and said Apple Pay is not accepted by their third-party. Their communication is very poor never providing explanations, why on the escrow transfer or the Apple Pay issue
Wow first time using this site and it was smooth and amazing.
This is my second time to buy through Chrono 24. Both of my experiences have been positive and I can highly recommend them to anyone looking to purchase a watch.
The transaction went smoothly and I was able to communicate with the seller in Germany. Their translation software worked perfectly. Everything went as planned. I would use them again and I'm looking at other watches currently
I purchased this listing. The communications with the vendor and Chrono24 were professional and prompt. All of my questions and concerns were answered. This is my 2nd Chrono24 purchase.
I recently had my first purchasing experience with Chrono24. I had some questions with the escrow account and the customer service team was timely in answering my questions.
Every transaction I've had on chrono24 has been very satisfying and easy.
After numerous purchases, I believe this is the best way to shop for watches.
Super easy to communicate with and make a purchase
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- Karlsruhe, CA
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members