Chrono24 has a rating of 4.7 stars from 2,955 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Chrono24 most frequently mention great experience, customer service and fast delivery. Chrono24 ranks 3rd among Marketplace sites.
I found the experience seamless and one I would go to in the future as a first stop. After doing business with some other providers I found this experience with Chrono 24 easy, reliable and I feel, trustworthy. Thanks.
Overall experience was good, some phases were a bit confusing but with a little patience all worked out.
It is difficulty to find a platform that is prioritizing both customer and vendor security, while making transactions seamless. Chrono24 is doing a great job making this work for watch enthusiast, especially in the global context. Well done!
Chrono24 has great selection, you can always find the piece that you are looking for and the transaction process is safe and efficient.
It was great to shop on the website site. Thank you 🙏 and I will definitely purchase again
I was pleased with Chrono24. The process was easy and was able to negotiate directly with the dealer. Everything was handled very well and was confidential to the parties. I would certainly use Chrono24 again.
I had a great experience. It felt much safer than Ebay and customer service and communications was great. I will be using Chrono24 again.
Great experience. Fast shipping and return policy.
This was my third purchase through Chrono24 and everything went very well.
Search and filtering features saved me time and notepad allowed me to save watches for more in-depth review!
As noted in my other reviews, I'll be back!
Customer-friendly item browsing (shopping) process, followed by a smooth purchasing process
I logged into Chrono24 and the first watch that I saw ended up becoming my first ever Rolex. I am very pleased with my purchase. The seller was amazing. They also received the five star review.
The purchase process went very smoothly. From before to after the purchase, i was kept updated and all my questions were answered immediately by email & via mobile app notification. Watch arrived in perfect condition. Thank you so much!
Fast, professional, well informed throughout process, and watch was as described
The last 2 watches I purchased were advertised if the order was completed before a certain time they would get there the next day. Neither showed up the next day. I still think it's an ok place to buy watches for good value but I want the advertising to be accurate.
As per usual I was very happy with Chrono24 services. Only top sellers, and high quality certified products. Thank you!
E greu sa-ti doresti servicii mai de calitate decat cele oferite de Chrono24, pe mine m-au ajutat deja de 7-8 ori in achizitia unor ceasuri pe care le doream foarte mult si care altfel ar fi fost foarte greu sa le gasesc. De fiecare data comerciantul pe care l-am ales s-a dovedit a fi foarte serios si rapid, si cu ajutorul Chrono24 am achizitionat astfel ceasuri aflate in cea mai buna stare posibila. Multumesc echipei Chrono24!
Japan J was communicative, shipped promptly, delivered what was described, and in perfect condition. Would recommend, it was my first time buying through 3rd party and it was perfect
Found the watch I wanted for a great price, and the seller is great.
This was my first purchase with Crono24. The website has great functionality and I was able to find the watch I was looking for, in the condition I wanted, with certification available, in the country of my preference. The escrow process was straight forward and eased any concerns I had with the fiscal process. Almost too easy to work with.
This was my first stint on Chrono 24 platform. My search experience was very pleasant. The description / details were very helpful. The site informed about its policies very clearly to end users. Amidst all the good experience I still have one beef with the transaction process. I don't understand why they charge sales tax to US consumers when the transaction happened overseas and the import was subjected to customs duty and import tax. Adding sales tax over that seems like double taxing the consumer.
This website has plenty of filters and options to find exactly what you desire. The money back guarantee eased my mind and made this process very simple and smooth.
Answer: Dear Justin, Thank you for your question. With the article price being $10,000 and the shipping cost is $100, the total that you would pay would be $10,100. There are not any additional fees for the buyer in a transaction. Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you. Kind Regards, Your Chronno24 Team
Answer: Thank you for your question. Once a buyer makes an offer on the watch and the seller accepts, the buyer will make payment into the escrow account we offer for private sellers. The seller will then ship the package fully insured with signature required. Once the buyer receives the package, they have 7 days to report an issue. As long as no issues are reported, Chrono24 will automatically payout the seller after the 7 days (it typically takes a few business days for the bank to recognize the payout). Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: Thank you for bringing up your concern. All private seller accounts are required to include bank account information when posting an advertisement. The bank account information included is where payment is directed once the watch sells. Your information is secure with Chrono24 is only used for a final payout once the watch is sold. Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: This company should be closed down, I have been scammed selling a brand new watch, the buyer has my watch and I have nothing.
Answer: Yes I have used them and got a Genuine watch at a very good price.
Answer: Depends on the dealer and where the dealer is located.