Keeping details in line is a concern. They've done a good job.
Very smooth, satisfactory process. I spent very little time completing the planning.
It was easy to use the site. I would recommend this site to my friends and family.
I liked it, including the immediate help of one of your collaborators
Great price but choosing seats was outrageous. Was not happy about that
Easy to navigate around... did not to call customer service for assistance
Thanks for the hook up good deals. Great full thanks very much.
Excellent website to book flight ticket. Fast and many cheap flight available.
The agent help me she was a very cooperative agent. She is an asset to your organization.
Awesome, i love the way you guys do your business. Thank you.
I was a very good helpful
I will continuo having this service
Great deals, easy to book! Always reliable when I need to travel.
Agent was extremely helpful. He was very patient and had good suggestions.
It was easy and fast to use this website. I love it!
This has really gone well. I got the flights that I needed at just the right time.
This was one of the fastest bookings I ever had.
I think it was one of the best packages on the internet
Booking was done easily and conveniently. I had no trouble with booking.
Good job, no issues. No problems. I do not have additional comments.
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews