CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Great service by Christina, your chat-agent. Christina helped me complete my reservation in a very professional and kind way.
Quick efficient and successful. What more could one want?
Hope the flight is the same!
Continue to do the good job, I found the whole process very much easier, it always gives me the courage to continue doing business with you guys.
Continue to do the good job, I found the whole process very much easier
An affordable flights & traveling times a return customer
An affordable flights & traveling time
Es the BEST, I travelint many time, a diferents country.I recomend this company cheapoair.com thanks.
I was successfully able to book my flight. However, my credit card has been declined for the flight insurance aspect. I am trying to call the above number *******933 and my call is declining.
Easy to do on the site. Very informative. Customer service is good, when you have questions to be answered.
The website was easy to use. I'll probably use CheapOAir more often.
I choose cheap O air because it has really cheap flights that fits my budget and it's quick and easy. Thank you
Impressed! Very quick to update customer when flights change.
I received an email the day before stating that my flight was on time (9:25am). The Cheapoair app also stated that the flight was at 9:25 am. However my flight was chaotic 2pm with no notice. Do not book with Cheapoair
Awesome thanks I love The payment options.and set up.easy to navigate.
Good experience. Fast service. Efficient people on the phone. Got the help I needed.
I feel comfortable whlie booking and the booking was very easy for me. Also prices of flights are really cheap.
I love this app because I can choose the schedules and departures, it is easy to use! Thank you!
Purchasing flight insurance, then having to pay 340.00$$$ to reschedule the flights, then have to deal with a third party insurance company is aggravating to say the least. Why can't you just reschedule the flights?
We have reached out to the passenger to obtain additional information so we can assist with the concern.
You just got it done. Well done. Good job. Expedia sucks.
Thought I would save more money. You want me to say more, I thought I would save money using cheapoair and I didn't. And I was harassed for not writing a long enough description. Probably won't be using this service again.
Just okay for now as with previous bookings. Hope to experience the same level of quality.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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