CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Nice and smooth experience. This site really made the transaction easy and got me the results we needed with little to no hiccups.
With these days when we talk to machines its good to talk to a person so you can ask questions to a real person, the agent was good and knew what he was doing,
Love Cheap O Air! I've been going through CheapOair for about five years now, and they've always been there for me no matter what even if the airlines cancel these guys take care of me can't say enough!
Booking seats is challenging. Both online chat service as well as customer representatives came across challenges with seating.
Very good quick and easy helped me find the best deal and flight according to my needs, I always use CheapOair when I plan to travel
In my last booking you took extra 13$ without my concern! That is very annoying!
User friendly site which provides lots of options for affordable flights
A good experience it was fast and as usual encouraging
I feel secure buying my tickets through this company.
I've booked with Cheapoair many times in the past and never had any issues. I always get great deals.
Good up to now. My booking matter is moving without any trouble
Todo bien esperando la confirmation per la pagina bien
Sneaky fees but still less expensive overall. Need to purchase baggage and seats!
Best experience hands down! #affirm #cheapoair without a doubt I would definitely recommend easy and fast with the best prices!
Was not hard to understand and made it real easy. The set up made it real quick.
There is no section to add your Frequent Flyer number and that is frustrating.
Thank you for your feedback. Frequent Flyer numbers can be added under the name filed under 'special requests' when booking a reservation online. Please contact us if you still need assistance.
Good job and fast.I recommend this travel agency. To those who wants faster service and you will not regret
Helpful thank you very much! Not sure if I booked correctly
Website was easy to maneuver. I could not find lower prices than what CheapOAir was offering.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. Please contact us for assistance adding baggage and seats (additional airline fees may apply)