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CheapOairReviews 14,840

3.4
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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,780
value
3,008
shipping
2,767
returns
320
quality
3,083
This company responds to reviews on average within 86 days

Instant Feedback

231,382 reviews
Illinois
2 reviews
0 helpful votes
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I did not have any problems at all with booking my flight or anything.

Date of experience: September 27, 2023
California
1 review
0 helpful votes
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Easy booking fun, 1,2,3
September 27, 2023

Easy booking fun, 1,2,3. For any day and night 24-hour services good job.

Date of experience: September 27, 2023
Texas
1 review
0 helpful votes
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Good experience so far
September 27, 2023

Good experience so far. Ready for the birthday trip.

Date of experience: September 27, 2023
New York
2 reviews
0 helpful votes
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Not the first time I have used Cheap-O-Air and certainly wont be the last, they do a great job for my wife and I

Date of experience: September 27, 2023
Philippines
1 review
0 helpful votes
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Efficient and reliable...
September 26, 2023

Efficient and reliable... was given a great price and itinerary that works best for me.will purchase again from CheapOair.Thank you

Date of experience: September 26, 2023
Florida
1 review
0 helpful votes
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Is good pleace for tickets and more and it has a great deals in diferent air lines

Date of experience: September 26, 2023
Hawaii
1 review
0 helpful votes
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My experience with CheapOair has been wonderful!
They took their time to make our reservations and kept me informed as days grew closer to our trip.
Thank you so much!

Date of experience: September 26, 2023
Kiribati
1 review
0 helpful votes
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Thanks for service but please l need the update for the travel

Date of experience: September 26, 2023
Thailand
1 review
0 helpful votes
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Send you message to confirm booking for my Thai Girl Friend to email address you sent BKK TO UDON THANI Departure 7.00 am 28th September 23 Have you received my email Regards Peter Smith

Date of experience: September 25, 2023
Louisiana
2 reviews
0 helpful votes
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Good, but I wanted to see the prices for carry on and bags displayed with each flight leg.

Date of experience: September 25, 2023
California
1 review
0 helpful votes
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Thank you for making it easy and convenient to purchase tickets

Date of experience: September 25, 2023
Oklahoma
1 review
0 helpful votes
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It was very easy to book my Trip
September 25, 2023

It was very easy to book my Trip. The agent that I talked to. He was very knowledgeable and the things that I wanted and was able to get me a good price in my trip.

Date of experience: September 25, 2023
Philippines
1 review
0 helpful votes
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My experienced is so hilarious, thank you so much.

Date of experience: September 25, 2023
Philippines
1 review
0 helpful votes
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Anson is very helpful as a customer care representative and so patient with us in finding a flight which suited our needs considering that we have a lot of luggages with us. He is indeed an asset to your company!

Date of experience: September 25, 2023
New Zealand
1 review
0 helpful votes
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Easy site to navigate around
September 24, 2023

Easy site to navigate around. Would have been helpful to have had the travel dates displayed once I'd selected the preferred flights and as I worked through the option process.

Date of experience: September 24, 2023
New York
2 reviews
0 helpful votes
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It was quick and easy to book my flight
September 24, 2023

It was quick and easy to book my flight. I wasn't happy with all the extra things you have to order.

Date of experience: September 24, 2023
Bermuda
1 review
0 helpful votes
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I used the live chat to asked assistance regarding my email information on the confirmed reservations i made. And i did not expect that it is actually working. Rome was very helpful and patience. Great job! I always choose cheapOair to book my flIght because i trust this travel website.

Date of experience: September 24, 2023
Oregon
1 review
0 helpful votes
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Clear and easy
October 24, 2023
Updated review

Clear and easy. My past experience with Cheapo Air has been good.

Date of experience: September 24, 2023

Clear and easy
September 23, 2023
Previous review

Clear and easy.

Date of experience: September 23, 2023
Turkiye
1 review
0 helpful votes
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I have been buying plane tickets here for ten years and I have always been satisfied

Date of experience: September 24, 2023
New York
1 review
0 helpful votes
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I appreciate Cheap O Air they my booking very quick and easy. Thank you

Date of experience: September 23, 2023

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209