CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
First time here i have no slow process am happy for that good service
First time I used this site and it was very easy and very satisfied.
Great price and love the ease of using their website
It's been so easy to use they made it very easy for me to organise my trip
La verdad me pareció muy buena la atención de verdad los felicito agredido con su servicio
Great job very satisfying and very helpful very confident
Price is reasonable faster clear and good detail at every step
It has been a great experience to book thru cheapoair
Excelente servicio al cliente.en todo momento me ayudaron a conseguir lo que yo quería.
Agent did a nice job for flights and hotel booking
My husband and I booked a flight for Italy with Neos airlines through Cheapoair. We were completely unaware that our checked luggage was not included. We were charged another $80 each way per luggage at the airport. We called them and got rude customer service support who left several emails while we away and couldn't answer till we arrived home. It would have been much easier and cheaper had we gone directly to the air carriers instead. Never will we ever use this site!
Good service! The company offers additional services in advance, which may be in demand by the passenger, and also reminds about the upcoming flight
The process is easy to follow and the response is prompt. I have not yet received the payment receipt and am not sure when the e-ticket will be emailed to me.
Very easy, love this site! Have used it the past, and will continue using it for easy hassle free travel as far as booking is concerned.
First time my new credit card was declined. Second attempt worked.
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The best... I truthfully all the time cheapoair……
This agency is the best forever.
I used to travel with CheapOair they are very reliable
Every question answered. Very good. The experience was pleasant
They always have good pricess and i d9nt have much to say they do it all for me and flexible dates aswell as when u need to cancell or make a mistake
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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