CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
CheapOair provides excellent prices and very good service.
Excelente me gusta y es rápida en las respuestas, los recomiendo porque lo seguiré usando
The agent was excellent in explaining everything concerning my upcoming travel plans in details. He has an excellent experience.
Since I use this site I never register any problem
Was easy to take care of online. One of the easiest things I've been able to do online. Thank you
Good deal done, found what I was expecting. Happy customer!
Very good' convenient.and i pleased to choose flight ticket with cheapoair
The site gave me as much time as I needed to make my booking selections, I loved that. I appreciate it.
Being that this is my first booking with you, thus far, my experience has been pleasant and easy. Keep up the good work and your firm will surely make a lot of passengers satisfied and happy.
No specific how many kilos on bagaje and I need to know big bag or small bag please
No specific how many kilos on bagaje
Great booking experience and prompt follow-up by the agent
Everything good. Very easy and straightforward and a good deal
Great price on ticket. Great customer service too.
Wasn't prompted to pick seats for return flight and they wanted to charge me another $159 to choose seats
After listening to my wife almost in tears after 10 conversation with Cheapo air employees. It makes wish I gone with my retired sister in law who did this for a living. If my marriage survives I will be blessed. The frustration of this whole experience has nearly killed with tension. I got an email talmost on the eve of our asking if we still going? I can't believe this organization.
Perfect as usual my situation was dire but my rep handled it professionally
It was a pleasant experience. I feel that cheap o air is quick and easy. I usually fly on frontier airline and I enjoy their service
Great so far, still great so far. Good deal, I will try it again
Great service has been done, excellent support.
I recommend it to any one travelling and need cheap and great deals at one go.
Thank you.
Fast and simple. The price is always right for me. Updates come to keep me informed.
Excellent but I need my Card I mean I have payed 10 US dollars for it. I hope you send it via my email
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. Seat assignment fees are charged by the airline not cheapoair. Thank you for taking the time.