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CheapOairReviews 14,840

3.4
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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,780
value
3,008
shipping
2,767
returns
320
quality
3,083
This company responds to reviews on average within 86 days

Instant Feedback

231,382 reviews
Lebanon
1 review
0 helpful votes
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Great service cheap priced hi how r you are you OK 50 characters are way too long survey should be user friendly and as short as possible not too complicated because life ia on the quick pace for all of is

Date of experience: October 14, 2023
Guatemala
1 review
0 helpful votes
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Muy buena y confiable EN TODO MOMENTO Y LOS PRECIOS MAS ACCESIBLES

Date of experience: October 13, 2023
DO
1 review
0 helpful votes
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Excelente servicio, volvere a utilizarlo cada vez que necesite un ticket

Date of experience: October 13, 2023
Illinois
1 review
0 helpful votes
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Easy and fast thank you thank you very much thank you very much

Date of experience: October 13, 2023
Indonesia
1 review
0 helpful votes
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I am happy with the web but sometime got trap by hiden price add on and difficult to select seat on airline

Date of experience: October 12, 2023
New Zealand
1 review
0 helpful votes
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No disclaimer for US layover that you need visa. Latest booking I made I was being ask to pay additional US$39 without any reason!

CheapOair attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 12, 2023
CustomerService C. CheapOair Rep
over a year old

This is resolved.

Rhode Island
1 review
0 helpful votes
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Need more Deals and discounts on vacations. Also the site is easier to use.

Date of experience: October 12, 2023
North Carolina
1 review
0 helpful votes
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Good on booking and discussion and also for advises

Date of experience: October 12, 2023
Massachusetts
1 review
0 helpful votes
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Rápido y confiables y seguro
October 12, 2023

Rápido y confiables y seguro. Aunque no hay mucha claridad en el tema de los asientos para los vuelos múltiples

Date of experience: October 12, 2023
North Carolina
1 review
0 helpful votes
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It was very good, easy to understand and you the flight

Date of experience: October 12, 2023
Illinois
1 review
0 helpful votes
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It is a good experience so far
October 12, 2023

It is a good experience so far. A good time to finish this questionnaire is after the trip has been completed.

Date of experience: October 12, 2023
Texas
1 review
0 helpful votes
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Muy buen servicio, profesional,todo muy bien muchas gracias

Date of experience: October 12, 2023
New York
1 review
0 helpful votes
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Just easy and fast
October 12, 2023

Just easy and fast. I like that I always have someone checking on up on me.but I must say in June I got messed up with my trip to Puerto Rico and did not get a refund for my lodging.it was really bad.

Date of experience: October 12, 2023
New Jersey
1 review
0 helpful votes
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You should make invoices to deduct taxes from my purchase

Date of experience: October 12, 2023
New Jersey
1 review
0 helpful votes
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Service was excellent and I was satisfied with the service

Date of experience: October 12, 2023
Germany
1 review
0 helpful votes
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Very good service I recommend to all my friends. It is very easy to use and offer great price airfares

Date of experience: October 12, 2023
Illinois
1 review
0 helpful votes
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Everyone has been so helpful and friendly!
Website was easy to follow!

Date of experience: October 12, 2023
Barbados
1 review
0 helpful votes
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Thanks for the excellent service
October 12, 2023

Thanks for the excellent service. I have booked with CheapOAir before and had no issues. Trust this time will be the same.

Date of experience: October 12, 2023
Maryland
1 review
0 helpful votes
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Outstanding customer service!
October 12, 2023

Outstanding customer service! Great rates and efficient process.

Date of experience: October 12, 2023
Washington
1 review
0 helpful votes
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Bastante interesante y rápida la manera de comprar un boleto aereo

Date of experience: October 11, 2023

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209